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AMEX Delta Companion certificate Consolidated Thread

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AMEX Delta Companion certificate Consolidated Thread

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Old Feb 5, 2018, 12:58 pm
  #2011  
 
Join Date: Oct 2017
Location: PIT/WAS
Programs: Delta GM
Posts: 256
I guess my original question was just about the best way to find fares that are companion cert eligible using flexible days or nearby airports. I usually have flexibility in my travel and I like to use that function.

This is an example of what I was looking at. Found X fare AZO-SEA June 9-12, but when searching through the cert page, it told me no results. I feel like I may be missing something, but I'm not sure what.





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Old Feb 5, 2018, 1:15 pm
  #2012  
TTT
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Originally Posted by JoelThomas
I guess my original question was just about the best way to find fares that are companion cert eligible using flexible days or nearby airports. I usually have flexibility in my travel and I like to use that function.

This is an example of what I was looking at. Found X fare AZO-SEA June 9-12, but when searching through the cert page, it told me no results. I feel like I may be missing something, but I'm not sure what.
I just searched with my companion cert and was able to pull the flights you were looking for. Might want to clear cache/cookies?
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Old Feb 5, 2018, 1:37 pm
  #2013  
 
Join Date: Oct 2017
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Originally Posted by TTT
I just searched with my companion cert and was able to pull the flights you were looking for. Might want to clear cache/cookies?
Thanks for checking TTT. Glad to know it's on my end not an overall availability issue.
Cleared cache/cookies, still no dice. I'm not in any hurry to book anything, was just playing around to see what kind of availability I might see to a few destinations. Will check again tomorrow, hopefully it works itself out. Appreciate the help guys
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Old Feb 5, 2018, 1:55 pm
  #2014  
TTT
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Originally Posted by JoelThomas
Thanks for checking TTT. Glad to know it's on my end not an overall availability issue.
Cleared cache/cookies, still no dice. I'm not in any hurry to book anything, was just playing around to see what kind of availability I might see to a few destinations. Will check again tomorrow, hopefully it works itself out. Appreciate the help guys
Very strange that we are finding different availability.
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Old Feb 5, 2018, 2:22 pm
  #2015  
 
Join Date: Oct 2017
Location: PIT/WAS
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Originally Posted by TTT
Very strange that we are finding different availability.
Strange indeed. Wonder if it's just a snafu with the cert being issued today. I'll check again tomorrow.
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Old Feb 5, 2018, 5:56 pm
  #2016  
 
Join Date: Apr 2016
Posts: 159
There's an issue right now with just issued certificates not working.

Should hopefully be fixed soon.
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Old Feb 5, 2018, 7:08 pm
  #2017  
 
Join Date: Feb 2018
Programs: DL GM, Marriott GLD, HH GLD, TotalRewards Diamond
Posts: 21
Redeemed for a V class fare. Was pretty decent value 350 r/t JFK-SFO.

It took me a bit to find it and you are limited to using the delta system from the link in your wallet where the cert is.

Hope it isn't becoming harder to use. Is a nice perk.
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Old Feb 6, 2018, 3:36 pm
  #2018  
 
Join Date: Apr 2010
Posts: 437
Hello.

I'm hoping to use Skymiles for a one-way business class trip to Africa.
Specifically, I'm looking at JFK-CDG-NKC, with the JFK-CDG leg booked on Delta so that it prices at 80K Skymiles.

On December 23rd, there is low-level availability on DL404 from JFK-CDG (as verified on Delta.com)
[NB: availability disappeared since I made this post, but DL46 (JFK-AMS) to KL1223 (AMS-CDG) is currently available]

On December 24th, there is low-level availability on AF724 from CDG-NKC (as verified on Delta.com and Airfrance.com)

This itinerary is bookable using cash (i.e. a legal booking), and also using Flyingblue miles (100K, plus a hefty fee).

However, when I try to book JFK-NKC on Delta.com, the only options that are provided have Air France as the overwater carrier, which means the cost is 95K Skymiles.
I've called Delta twice to have them marry together these two segments, but they seem unable to do so.

Any thoughts on steps I can take to make this itinerary happen?

Last edited by grlmopz; Feb 6, 2018 at 3:52 pm
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Old Feb 6, 2018, 3:53 pm
  #2019  
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DL uses married segment logic on awards now. Just because there is "low" availability on the two individual segments does not mean there will low availability for a through award fare involving the two segments.
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Old Feb 6, 2018, 3:57 pm
  #2020  
 
Join Date: Apr 2010
Posts: 437
Originally Posted by LBJ
DL uses married segment logic on awards now. Just because there is "low" availability on the two individual segments does not mean there will low availability for a through award fare involving the two segments.
Is this new? The guide at the start of this section says "Lastly, keep in mind there are NO married segments in award tickets for partners (DL metal only itins may have married segments)."
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Old Feb 6, 2018, 3:58 pm
  #2021  
 
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Originally Posted by grlmopz
Is this new? The guide at the start of this section says "Lastly, keep in mind there are NO married segments in award tickets for partners (DL metal only itins may have married segments)."
To the best of my knowledge, what you are quoting here is correct.

If you simply stay away from ANY DL flights, then there should be no "married segment logic." The moment you bring in a DL flight, then, well, no rules and no logic applies (at least, that is known to anyone outside of DL Rev Mgmt).

But, on some routes, non-DL flights may cost you more than DL flights. So, you get some, and you lose some.
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Old Feb 6, 2018, 4:13 pm
  #2022  
 
Join Date: Apr 2010
Posts: 437
Originally Posted by RealHJ
To the best of my knowledge, what you are quoting here is correct.

If you simply stay away from ANY DL flights, then there should be no "married segment logic." The moment you bring in a DL flight, then, well, no rules and no logic applies (at least, that is known to anyone outside of DL Rev Mgmt).

But, on some routes, non-DL flights may cost you more than DL flights. So, you get some, and you lose some.
OK, thanks. The guide implies that only all-DL-metal flights are potentially subjected to married segment logic, but it seems that statement might need to be tweaked a bit now.
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Old Feb 6, 2018, 4:52 pm
  #2023  
 
Join Date: Oct 2008
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Posts: 202
Originally Posted by RealHJ
To the best of my knowledge, what you are quoting here is correct.

If you simply stay away from ANY DL flights, then there should be no "married segment logic." The moment you bring in a DL flight, then, well, no rules and no logic applies (at least, that is known to anyone outside of DL Rev Mgmt).

But, on some routes, non-DL flights may cost you more than DL flights. So, you get some, and you lose some.
Thank you, I didn't know that. I'm going to try calling about an award from SGN-JFK via LHR. Both segments are available as low, but the full itinerary doesn't show up. Wish me luck.
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Old Feb 6, 2018, 4:54 pm
  #2024  
 
Join Date: Sep 2009
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Originally Posted by FlyTheFriendlyMonkey
Thank you, I didn't know that. I'm going to try calling about an award from SGN-JFK via LHR. Both segments are available as low, but the full itinerary doesn't show up. Wish me luck.
You cannot fly over Atlantic. It'll price as two separate awards. So I mean you can fly that way, but just be prepared to pay additive pricing of two awards.

If you want it as one award, pick routing something like SGN-NRT-JFK, SGN-ICN-JFK, SGN-CAN-JFK, SGN-PVG-JFK, etc.
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Old Feb 7, 2018, 2:56 pm
  #2025  
 
Join Date: Jun 2009
Location: Oakland, CA
Posts: 1,231
FYI, I found a segment from CAN-LAX on China Southern business class (on Delta.com and ExpertFlyer). When I tried to book, it said it wasn't available. I tried online and by phone. Both did not work.
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