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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Dec 24, 2015, 9:00 am
  #406  
 
Join Date: Oct 2009
Location: SFO
Posts: 515
$175 AA award redeposit fee credit posted 6 days after charge as "TRAVEL FEE REBATE THANK YOU 00". Waiting for AA $250 gift card on AU.
adlibitum is offline  
Old Dec 24, 2015, 9:58 am
  #407  
 
Join Date: Jun 2007
Posts: 139
Originally Posted by drekin
My UA registry credits posted, but only for amounts $75 or under. For an amount slightly over $75, it did not post and it has been 11 days.
Can I know what's the largest amount from UA registry purchase that you got credit? Exactly $74?

Thanks.
popomama is offline  
Old Dec 24, 2015, 10:49 am
  #408  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 695
Originally Posted by TheAJ
Do you recall the name of the RM you spoke with?
Alison Li
ukinny2000 is offline  
Old Dec 24, 2015, 11:32 am
  #409  
 
Join Date: May 2011
Location: Bay Area, CA
Programs: SPG, Hyatt Diamond Member, Club Calrson Silver, AA, Hilton Gold, BA
Posts: 476
wow still waiting for our credit cards. did not think it would take this long. This is nuts. Applied on December 9th. got approved on the 16th...you would think we would have it by now....
livestrongforever is offline  
Old Dec 24, 2015, 12:09 pm
  #410  
 
Join Date: Jul 2015
Location: SFO
Posts: 108
i had the same issue with the gogo passes, and they showed up about a month later with no action on my part. not sure if CNB intervened, or if it just takes a while.

unfortunately, i'm not getting any credits from AU airline charges. i've had $250 worth of credits applied to several $50 united GR contributions on my card, but none from my wife's card.
jordan_h is offline  
Old Dec 24, 2015, 1:00 pm
  #411  
 
Join Date: Jan 2013
Location: CA
Posts: 93
Originally Posted by popomama
Can I know what's the largest amount from UA registry purchase that you got credit? Exactly $74?

Thanks.
Exactly $75 worked.
drekin is offline  
Old Dec 24, 2015, 3:55 pm
  #412  
 
Join Date: Jul 2013
Programs: AA Executive Platinum, IHG Spire, Marriott Silver, Hyatt Platinum, HHonors Diamond
Posts: 308
Got my cards today; went all-out hoping to get the credit pre-2016.
anime333 is offline  
Old Dec 24, 2015, 4:22 pm
  #413  
 
Join Date: May 2011
Location: Bay Area, CA
Programs: SPG, Hyatt Diamond Member, Club Calrson Silver, AA, Hilton Gold, BA
Posts: 476
Originally Posted by anime333
Got my cards today; went all-out hoping to get the credit pre-2016.
AA gift cards or PGGM? I just got mine as well
livestrongforever is offline  
Old Dec 24, 2015, 4:53 pm
  #414  
 
Join Date: May 2011
Location: Bay Area, CA
Programs: SPG, Hyatt Diamond Member, Club Calrson Silver, AA, Hilton Gold, BA
Posts: 476
stupid question but when you do PGGM, you can book the ticket and delta comfort with the same credit card at the same time correct?
livestrongforever is offline  
Old Dec 24, 2015, 5:07 pm
  #415  
 
Join Date: Dec 2009
Posts: 337
Datapoint for others. Used PGGM bought flight (and seats)
Transaction was on the 19th, posted on the 21st

12/18/2015 12/21/2015 DELTA AIR SEAT FEES $15.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES $25.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES $29.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES $49.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES $139.00

I then CNX the flight about 4 hours later and this posted like this:

12/18/2015 12/21/2015 DELTA AIR SEAT FEES $15.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES $25.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES $29.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES $49.00
12/18/2015 12/21/2015 DELTA AIR SEAT FEES $139.00


Now today when I login, got the rebate posted (up to the $250 max per card)
Note I had logged in last night at around 2200 Pacific and this was not there.

12/19/2015 12/23/2015 TRAVEL FEE REBATE $8.00
12/19/2015 12/23/2015 TRAVEL FEE REBATE $25.00
12/19/2015 12/23/2015 TRAVEL FEE REBATE $29.00
12/19/2015 12/23/2015 TRAVEL FEE REBATE $49.00
12/19/2015 12/23/2015 TRAVEL FEE REBATE $139.00

As can see, at least one was above $75, so seems can exceed that. We just have to wait a few days before you get the rebate.

Also on 21 Dec, got my min spend bonus, got a 1k gift card, ordered on the 21, processed on the 22, got it via FedEx today (24th) was shocked to get that quick, considering the holidays. Clearly the fulfillment department or company is quick with getting the GC out.



Originally Posted by rizrizriz
I came here to ask the same question.
I also ran the PGGM on 18 Dec. Seems to always take a day or two to show up (seems this card system does not have a "Pending" where you can see it) So about 4 hours after I purchased the tickets (and seats) I Canceled the flight. Then on the 21st see the same as you (except total for my seat for the legs was 257.00. Don't see any $250 credit. Just wondering how many days to wait or if this may not work after all? And need to find another avenue.
rizrizriz is offline  
Old Dec 24, 2015, 7:30 pm
  #416  
 
Join Date: Jul 2013
Programs: AA Executive Platinum, IHG Spire, Marriott Silver, Hyatt Platinum, HHonors Diamond
Posts: 308
Originally Posted by livestrongforever
AA gift cards or PGGM? I just got mine as well
I did AA gift cards (I know I will use them).
anime333 is offline  
Old Dec 24, 2015, 11:03 pm
  #417  
 
Join Date: Sep 2011
Location: World
Programs: Alaska, AA, UA, DL, SPG, AMEX
Posts: 278
More data point on Southwest!
Got Travel Rebate for $61.74 for Southwest Award fees, but no credit for award fees charge of $90.74. I have made another award fee charge of $67.34, so we will see if the credit comes through for this one. Meanwhile, best it seems to do Delta PGGM as it seems to work even for a charge of $139.
murtuza is offline  
Old Dec 26, 2015, 8:34 am
  #418  
 
Join Date: Aug 2015
Posts: 279
I just realized that CNB's online banking does not show pending transactions...the only way you see what you spent is if the transaction finalizes or from your remaining available credit....or is that just me?
jwgmaldives is offline  
Old Dec 26, 2015, 12:44 pm
  #419  
 
Join Date: Sep 2012
Posts: 4,431
So far I've gotten credits for PGGM for Delta and SWA on my primary card. I did PGGM for AU card using SWA and haven't gotten credits. Using primary card, I did SWA transaction on 12/14 and was credited 12/23. Using AU card, I did SWA on 12/15 (1 day later), and still nothing.

Those of you who got the airline credit on primary as well as AU card, did it take longer to get the AU credit than the primary card?
DaveInLA is offline  
Old Dec 26, 2015, 3:12 pm
  #420  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,978
Originally Posted by jwgmaldives
I just realized that CNB's online banking does not show pending transactions...the only way you see what you spent is if the transaction finalizes or from your remaining available credit....or is that just me?
They do show pending transactions. Select "Review Authorizations", then select number of days frompull-down menu.
yugi is offline  


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