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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Jan 11, 2016, 4:40 pm
  #556  
 
Join Date: Dec 2014
Location: RNO
Posts: 89
Ditto on 1/1 transactions not getting refunded yet...
Smileycj1 is offline  
Old Jan 11, 2016, 4:55 pm
  #557  
 
Join Date: Mar 2015
Posts: 7
Originally Posted by drekin
Same situation, also had transactions on 1/1 and still did not post.
Also in the same boat. Charges made 1/2/16 and posted on 1/4/16. Still no credits. 2015 credits posted within two days.
cletus_cassidy is offline  
Old Jan 11, 2016, 5:53 pm
  #558  
 
Join Date: May 2011
Location: Bay Area, CA
Programs: SPG, Hyatt Diamond Member, Club Calrson Silver, AA, Hilton Gold, BA
Posts: 476
uh oh. I wouldnt be surprised if City National Bank had their programming wrong and forgot to turn on a switch
livestrongforever is offline  
Old Jan 11, 2016, 5:58 pm
  #559  
 
Join Date: Jun 2013
Posts: 1,060
Originally Posted by livestrongforever
uh oh. I wouldnt be surprised if City National Bank had their programming wrong and forgot to turn on a switch
Or they have been reading this and we are all toast!
raccah is offline  
Old Jan 11, 2016, 6:54 pm
  #560  
 
Join Date: Jul 2013
Programs: AA Executive Platinum, IHG Spire, Marriott Silver, Hyatt Platinum, HHonors Diamond
Posts: 308
Hmm...anyone here who has tried to use the travel credit without having used it in 2015?
anime333 is offline  
Old Jan 11, 2016, 6:54 pm
  #561  
 
Join Date: Dec 2014
Location: RNO
Posts: 89
Originally Posted by raccah
Or they have been reading this and we are all toast!
they can't just change the terms without notice though right?
Smileycj1 is offline  
Old Jan 11, 2016, 10:33 pm
  #562  
 
Join Date: Jan 2013
Posts: 140
Originally Posted by anime333
Hmm...anyone here who has tried to use the travel credit without having used it in 2015?
Ditto on nothing for 2016 for me yet. Been a week at this point since charges posted.
I'm waiting on an AU card to come in - as soon as it does I'll try it out and post results here, that way we'll know if they're treating it as cardmember year rather than calendar year.
esw30 is offline  
Old Jan 11, 2016, 10:54 pm
  #563  
 
Join Date: Jul 2013
Programs: AA Executive Platinum, IHG Spire, Marriott Silver, Hyatt Platinum, HHonors Diamond
Posts: 308
Originally Posted by esw30
Ditto on nothing for 2016 for me yet. Been a week at this point since charges posted.
I'm waiting on an AU card to come in - as soon as it does I'll try it out and post results here, that way we'll know if they're treating it as cardmember year rather than calendar year.
Terms do clearly state calendar year.
anime333 is offline  
Old Jan 12, 2016, 5:46 am
  #564  
 
Join Date: Aug 2015
Posts: 80
Terms also clearly state that they can change this benefit without notice.

"City National Bank and Visa reserve the right to modify or cancel this offer at any time and without notice. Qualifying Airline Purchases made prior to the cancellation of this offer and charged to the Cardholder Card will receive the statement credit as stated above."
ifish110 is offline  
Old Jan 12, 2016, 8:07 am
  #565  
 
Join Date: Jul 2014
Posts: 84
For those who are waiting for a reimbursement, what types of charges did you put on your cards (e.g., PGGM, AA GC, etc.)?
DDResq is offline  
Old Jan 12, 2016, 8:15 am
  #566  
 
Join Date: Sep 2012
Posts: 4,431
Originally Posted by DDResq
For those who are waiting for a reimbursement, what types of charges did you put on your cards (e.g., PGGM, AA GC, etc.)?
PGGM for my card, SWA fees for AU
DaveInLA is offline  
Old Jan 12, 2016, 8:48 am
  #567  
 
Join Date: Aug 2015
Posts: 80
PGGM worked for me last year. Still waiting this year.
ifish110 is offline  
Old Jan 12, 2016, 11:27 am
  #568  
 
Join Date: Apr 2015
Location: San Diego
Posts: 229
Originally Posted by DDResq
For those who are waiting for a reimbursement, what types of charges did you put on your cards (e.g., PGGM, AA GC, etc.)?
the same ones we did in 2015. it's in the Wiki.
memphian901 is offline  
Old Jan 12, 2016, 12:12 pm
  #569  
 
Join Date: Jul 2014
Posts: 84
Originally Posted by memphian901
the same ones we did in 2015. it's in the Wiki.
I'm aware it's in the Wiki. I am simply asking to see if there is one type of charge that isn't being reimbursed, or if it is every type that we saw work in 2015.
DDResq is offline  
Old Jan 12, 2016, 3:14 pm
  #570  
 
Join Date: Dec 2015
Programs: AA EXP, UA Silver, Marriott Plat, SPG Plat, IHG Plat, Hilton Gold, Hyatt Discoverist
Posts: 81
Originally Posted by DDResq
I'm aware it's in the Wiki. I am simply asking to see if there is one type of charge that isn't being reimbursed, or if it is every type that we saw work in 2015.
I believe it's more the case that we haven't seen any reimbursements for 2016 transactions yet.

Maybe what has yet to be tested yet is actual incidental expenses.
gizayabasu is offline  


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