2008 OnePass Program Changes
#121
Join Date: Aug 2006
Posts: 402
CO load factors are around 85% - so 15% of the seats are unused. Now on key flights, key times, they go out 100% full. But what is the impact on average. Yes some loss revenue - but what about the competition. Are you losing some business - maybe higher rev business - because of the competition.
These are aggregate numbers, so it's hard to get anything meaningful from them. If I'm not mistaken, long haul international flights have on average much higher load factors. Regardless you have to look at the entire scenario in the big picture. If over the summer period and you end up upgrading econ pax into those E+ seats that you haven't sold, you lose. Every time you go out with full plane and spill demand without passing the revenue loss into the ticket prices of those that are actually flying you lose. It can be an escalating downward revenue spiral.
#122
FlyerTalk Evangelist
Join Date: May 2004
Location: Soon to be LEGT
Posts: 10,928
Don't expect to pay less than that for BA WT+. Aside from matching the odd fare sale, you're unlikely to see any European airline selling business class seats across the pond for less than 2200. Normally it's more like 3000.
#123



Join Date: Dec 2003
Location: LAS, SAT, IAH
Programs: Flying Nut
Posts: 6,368
CO is the SWA of the Legacies
CO makes it their business to know what the customer wants. If you dont think that they do then look at the the many canges that they have done as a result of the do and other comments we have given them over the years.
CO I think to a degree has a model similiar to SWA in that it does a lot of the work inhouse or through companies it owns or works with closely. It all comes down to the dollar that we want to spend which isnt that much as we would not be on Flyertalk. Yes, CO is not risk takers to the highest degree, but you have to remember all the risks that they have taken to get to this point with the airline. Just think is Bethune and Larry hadnt come to CO and worked so hard to turn it around. We could very well be talking about how the SWA hub at IAH doesnt offer the flights that we want. In the end i think they provide a quality product that we all enjoy (it is just that we dont get to enjoy it - domestic first - as much as we would like
CO I think to a degree has a model similiar to SWA in that it does a lot of the work inhouse or through companies it owns or works with closely. It all comes down to the dollar that we want to spend which isnt that much as we would not be on Flyertalk. Yes, CO is not risk takers to the highest degree, but you have to remember all the risks that they have taken to get to this point with the airline. Just think is Bethune and Larry hadnt come to CO and worked so hard to turn it around. We could very well be talking about how the SWA hub at IAH doesnt offer the flights that we want. In the end i think they provide a quality product that we all enjoy (it is just that we dont get to enjoy it - domestic first - as much as we would like
#124

Join Date: Feb 2000
Location: TPA & MCO
Programs: DL Diamond, AA EXP & UA Gold
Posts: 3,051
Don't know when you flew UA last, but they have gotten very strict as of a year or so ago. They sure are charging for those seats ifyou are non-UA elite. The only way a non-UA elite will get them for free is if E- is oversold. OLCI won't do it any more, and gate agents are not supposed to do it. And the FAs are trained to send self-upgraders back to E-.
#125
Join Date: Jul 2004
Programs: CO Plat, *A Gold (all peacefully retired)
Posts: 623
I guess it doesn't matter what you call standard rewards, because you'll never find one on any route people would like to fly.
The downward spiral continues.
The downward spiral continues.
#126
FlyerTalk Evangelist




Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,653
That's not true at all. I need to travel this weekend and found not one, not two, but three tickets at the standard price for the flights I wanted. Not only that, but since the flights are less than 1500 miles round trip they're only 20k miles each. Finally, although I'm a Platinum there is standard "G" availability so I'm using my daughter's miles.
#127
Suspended
Join Date: Sep 2005
Location: SEA
Programs: UA Silver, BA Gold, DL Gold
Posts: 9,779
But, across the Atlantic, BF is effectively priced at E+ levels. They have year-round sales at around $2000, and the current offers start at $900+ (EWR-DUB return), as long as you are willing to surrender a bit of flexibility.
Don't expect to pay less than that for BA WT+. Aside from matching the odd fare sale, you're unlikely to see any European airline selling business class seats across the pond for less than 2200. Normally it's more like 3000.
Don't expect to pay less than that for BA WT+. Aside from matching the odd fare sale, you're unlikely to see any European airline selling business class seats across the pond for less than 2200. Normally it's more like 3000.
#128
FlyerTalk Evangelist
Join Date: Jan 2003
Location: Brooklyn, NY, USA
Programs: DL SM Plat, B6 TrueBlue, UA MP, AAdvantage
Posts: 10,008
Also, in terms of the numbers of products CO offers, you left out one more variation a la Hawaiian BF, this one the "International First Class" which is offered to the Caribbean and northern Latin America which features BF service but on domestic FC-equipped ships.
So the fact is CO tailors its product to its various markets.
An E+ on ultra long-haul and even TATL would effectively meet the demand in that market place the same way that having BF service but on a B73NG is appropriate for northern Latin America.
#129


Join Date: Apr 2006
Posts: 3,540
I guess one good thing is that there won't be any changes to the redemption amounts of mileage BusinessFirst upgrades.
#130
Join Date: May 2003
Location: Somewhere in picturesque New England
Programs: WN Rapid Rewards, DL SkyMiles, UA MileagePlus, HiltonHonors
Posts: 765
Standard rewards are very difficult to obtain in advance in many travel markets. Last minute availability is nice, but many folks using miles do so planning months in advance. The fact that CO makes makes a large percenatge of its standard awards available in the final days before a flight doesn't help those who book early. Furthermore, standard rewards in TPAC/TATL J are exceptionally difficult to obtain in advance.
The fact that CO is apparently not changing the standard reward redemption mileage for Asia/S.America J awards is, frankly, an implicit reflection that these rewards are all but impossible to book.
The fact that CO is apparently not changing the standard reward redemption mileage for Asia/S.America J awards is, frankly, an implicit reflection that these rewards are all but impossible to book.
#131
Join Date: May 2003
Location: Somewhere in picturesque New England
Programs: WN Rapid Rewards, DL SkyMiles, UA MileagePlus, HiltonHonors
Posts: 765
I would think that a E+ product would be more than extra pitch. Most airlines offering E+ have slightly wider seats, more pitch, and improved meal service. CO could do the same on its 777's/787's: 2-4-2 (versus 3-3-3) with 36-37 in. pitch and, say, a Y meal on BF china. Most airlines offer E+ pax a distinct menu, separate check-in, and amenity kits, too, but if CO wanted to keep it very simple they could do what I suggested above and accomplish 80-90% of the E+ objective.
#132
FlyerTalk Evangelist
Join Date: May 2004
Location: Soon to be LEGT
Posts: 10,928
However, if you 'd like to go to EWR between "18DEC07 THROUGH 01JAN08 ON THE OUTBOUND TRANSATLANTIC SECTOR" and are prepared to depart from MXP, you may be in for a surprise.

That's a fair point, but corporate contracts often are with the country's "home" airline, so it's a good % down but from a higher fare.
#133
Join Date: Aug 2006
Posts: 402
Agreed. E+ would simply be a fourth product. Where is it written in stone that three products is acceptable in terms of operational simplicity but four are too complex? Especially if that fourth product can be effectively targeted on the ultra long-haul routes (777 & 787's only) in order to meet demand and make a profit for CAL.
Also, in terms of the numbers of products CO offers, you left out one more variation a la Hawaiian BF, this one the "International First Class" which is offered to the Caribbean and northern Latin America which features BF service but on domestic FC-equipped ships.
So the fact is CO tailors its product to its various markets.
An E+ on ultra long-haul and even TATL would effectively meet the demand in that market place the same way that having BF service but on a B73NG is appropriate for northern Latin America.
Also, in terms of the numbers of products CO offers, you left out one more variation a la Hawaiian BF, this one the "International First Class" which is offered to the Caribbean and northern Latin America which features BF service but on domestic FC-equipped ships.
So the fact is CO tailors its product to its various markets.
An E+ on ultra long-haul and even TATL would effectively meet the demand in that market place the same way that having BF service but on a B73NG is appropriate for northern Latin America.
I don't think E+ with just extra leg room can cut it. I think they have to offer a product differentiation on par with BA, NZ, VS etc. Having said that I don't think CO is going to offer an E+ product unless it can be operationally justified on all long haul aircraft. It is not in CO's best interest to set an expectation that they have econ plus on TATL flights, except for every market that has a 757 on it. That would a customer service nightmare particularly if you're charging a premium for the product. And since I don't think the 757 can handle E+ seating, and given that it is a significant portion of their long haul fleet, I don't see it happening in the near term.
That being said it may happen one day in the future, when the 757 is not plying the Atlantic.
In regards to UA not charging for E+, I took a flight several weeks ago and that was exactly my experience., they didn't charge. This was also true on several flights prior to that all within this year.
#134




Join Date: Dec 2003
Location: NYC
Posts: 184
"...JUST the extra leg room." If you were 6'3, you'd never say "just"... but you're right about everything else...
#135
Suspended
Join Date: Jun 2007
Posts: 139
But, across the Atlantic, BF is effectively priced at E+ levels. They have year-round sales at around $2000, and the current offers start at $900+ (EWR-DUB return), as long as you are willing to surrender a bit of flexibility.
Don't expect to pay less than that for BA WT+. Aside from matching the odd fare sale, you're unlikely to see any European airline selling business class seats across the pond for less than 2200. Normally it's more like 3000.
Don't expect to pay less than that for BA WT+. Aside from matching the odd fare sale, you're unlikely to see any European airline selling business class seats across the pond for less than 2200. Normally it's more like 3000.
Wt plus can be had for 600 dollars during low season.

