CO makes it their business to know what the customer wants. If you dont think that they do then look at the the many canges that they have done as a result of the do and other comments we have given them over the years.

CO I think to a degree has a model similiar to SWA in that it does a lot of the work inhouse or through companies it owns or works with closely. It all comes down to the dollar that we want to spend which isnt that much as we would not be on Flyertalk. Yes, CO is not risk takers to the highest degree, but you have to remember all the risks that they have taken to get to this point with the airline. Just think is Bethune and Larry hadnt come to CO and worked so hard to turn it around. We could very well be talking about how the SWA hub at IAH doesnt offer the flights that we want. In the end i think they provide a quality product that we all enjoy (it is just that we dont get to enjoy it - domestic first - as much as we would like