Originally Posted by sfogate (Post 11792110)

He is asked to turn over the certificate and claims that CO told him to mail it in. :confused:

Originally Posted by Steph3n (Post 11792116)

sometimes having wedontcare is a good thing....
I have a positive upgrade cert somewhere, I must have thrown it away.

Originally Posted by cheepneezy (Post 11792128)

You mean you HAD a positive upgrade cert.:p

Originally Posted by sfogate (Post 11792110)

The cheating customer:

He booked himself into F using a postive upgrade certificate. Shows up at the ticket counter to get checked in. He is asked to turn over the certificate and claims that CO told him to mail it in. :confused: That isn't our policy and never has been so the agent calls reservations help desk to see if they know more than we do. The ticket counter advises the customer that he must turn in the certificate or we would have to downgrade him back to his original class of service: Y. He storms off and now I get to deal with the problem, as the GA in charge of the flight.

Long story short, after much verbal abuse, holding his breath and jumping up and down he didn't get what he what he wanted. I did get him to hand over a certificate that expired in 2006! He departed sitting in coach.

There is more to this story but I don't feel comfortable posting it for the world to read. Let's just say the WECARE-2 has now been introduced to the customer, by me. :D

Originally Posted by sfogate (Post 11792067)

My son has really big teeth. He had to have 4 removed when he had braces and the only reason why he got the bottom two taken out yesterday is because they were impacked but their roots hadn't secured themselves to his jaw. His dentist said it would be easier to take them out now instead of later, when she knew she would have to bust his wisdom teeth to get them out.

I had all 4 of mine removed at once and the longest part of the procedure was getting the numbing shots.

Originally Posted by cheepneezy (Post 11792128)

Do you think he's gotten away with it before?

Originally Posted by baglady (Post 11792152)

I'm guessing he's played this game more than once - and taken away a good upgrade from one of poor us!!!:mad:

Originally Posted by sfogate (Post 11792350)

I think he's done alot of things before and gotten away with it. It didn't work this time but he continued to do his song and dance for his return flights and every person bought it. That's what really got to me. :mad:



Yes he took an upgrade away from one person, on each of his two return flights. :td:

Originally Posted by sfogate (Post 11792350)

I think he's done alot of things before and gotten away with it. It didn't work this time but he continued to do his song and dance for his return flights and every person bought it. That's what really got to me. :mad:



Yes he took an upgrade away from one person, on each of his two return flights. :td:

Originally Posted by sfogate (Post 11792110)

Long story short, after much verbal abuse, holding his breath and jumping up and down he didn't get what he what he wanted. I did get him to hand over a certificate that expired in 2006! He departed sitting in coach.

Originally Posted by ConciergeMike (Post 11792318)

My mother and cruisr seem to think that they are going to the Mini-Do next week. Pity for them that they did not post to that effect.

Originally Posted by Steph3n (Post 11792390)

Get your EUAs legit by flying, but stop with the defrauding and all with certs :(