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-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   Continental.com Master Thread [Report Ideas & Problems Here] (https://www.flyertalk.com/forum/continental-onepass-pre-merger/673552-continental-com-master-thread-report-ideas-problems-here.html)

orudge Jan 16, 2010 10:24 am

Has anybody else had an issue whereby airport names won't appear when trying to book a flight? I've had this issue on multiple computers - I'll look up a trip, and on the "select departing flight" page, it'll simply say something along the lines of:


Depart:
6:55 a.m.
Mon., Mar. 29, 2010

Arrive:
8:16 a.m.
Mon., Mar. 29, 2010

Change Planes. Connect time in is 1 hour 34 minutes.
without actually saying which airports the flights are going to! The flight numbers are included, but it's understandably rather a pain, and somewhat of an oddity.

This continues to happen on the "select return flight" page, and even the "review trip itinerary" page.

katie6446 Jan 17, 2010 4:59 pm

Delays in ticketing
 
I have booked two flights on continental.com this month, one on Jan 10, the other on Jan 15 (EWR-AUA and EWR-LHR respectively). Neither one has been ticketed. I called yesterday to ask about it, and the rep told me they are probably delayed in ticketing reservations. I have never experienced any delays in the past, and I am wondering if anyone else is having this issue.

Thanks!

hangpilot Jan 17, 2010 10:58 pm

LH segments = 0 EQM
 
US-FRA (CO) - xxx (LH), with the LH flights showing up as LH flight numbers. The LH segments (out and return) show as 0 EQM online.

This is obviously contrary to the mileage accruals posted elsewhere on the website, so i assume just a web site bug.

tiev Jan 27, 2010 11:50 am

Anyone having problem with the CO site? I keep getting a gateway timeout in both fire fox and IE.

CLEHillbilly Jan 27, 2010 12:03 pm

This occurred on January 11 also, "Internal Server Error" is what Mozilla is reporting.....to bad I actually wanted to spend $$$ on CO.com but alas that $$$ may goto UA with E+ and a working .bomb.

tiev Jan 27, 2010 12:22 pm

Seems to be up now...

fozz Jan 28, 2010 12:12 pm

I have an itin that was booked CLT-EWR and EWR-LAX. The two segs had more than four hours between the two so they shouldn't be a connection.

Today, when I went to check-in and SDC my CLT-EWR, it would only give me options for CLT-LAX which is not what i wanted.

So, for some reason the system was treating the itin as CLT-LAX even though it wasn't a valid connection.

LiviLion Jan 29, 2010 6:34 am

I've a booking on CO and went in to take a look at seat assignments and notice they've been randomly moved. Also, the seat numbering seems to be missing rows 15-19. See picture for more information.

Any idea what's going on?

http://img688.imageshack.us/img688/9505/99977834.jpg

freeflyin Jan 29, 2010 7:12 am


Originally Posted by LiviLion (Post 13280466)
I've a booking on CO and went in to take a look at seat assignments and notice they've been randomly moved. Also, the seat numbering seems to be missing rows 15-19. See picture for more information.

Any idea what's going on?

http://img688.imageshack.us/img688/9505/99977834.jpg

NOTE: In an effort to align seat assignments across our aircraft fleet, row numbering may not be sequential.

I started noticing this lately upon checkin

LiviLion Jan 29, 2010 8:11 am


Originally Posted by freeflyin (Post 13280652)
NOTE: In an effort to align seat assignments across our aircraft fleet, row numbering may not be sequential.

I started noticing this lately upon checkin

Grrr, they've also managed to mess up our seating so we are all over the place. Children in exit rows, my 2 year old on his own.

...!!!!!

quantumslip Jan 29, 2010 9:44 am

something is messed up about CO.com. it says I have 0 miles and am non-elite!! Scary!

ralfp Jan 29, 2010 9:49 am


Originally Posted by quantumslip (Post 13281694)
something is messed up about CO.com. it says I have 0 miles and am non-elite!! Scary!

Ditto. Same problem(s) as a few days ago.

I want to buy a flight, but cannot, as I cannot sign in (buying w/o the 24 refund option is a non-starter).

PIT_Flyer Jan 29, 2010 9:51 am

Is CO.com down?
 
I tried different browsers and different accounts (my wife's and mine). No dice.

cjgibson Jan 29, 2010 10:07 am

Yes, I think there's a problem or an update going on with co.com right now. I'm all zeros across the board as well, and my upcoming reservation is missing.

Scott6067 Feb 3, 2010 10:02 am

Not a true CO.Com issue but a Copa.Com issue. Copa Air is showing President's Club members still have access to NWA lounges on the following webpage. CO may want to contact their partner.

http://www.copaair.com/Sites/CC/EN/N...ents-Club.aspx


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