Continental.com Master Thread [Report Ideas & Problems Here]
Apr 26, 2007 | 3:43 am
#76
Join Date: Apr 2007
Location: nyc
Programs: CO Plat & MP 1K
Posts: 870
On an upcoming flight on codeshare on NW metal I got a seat assignment through NW's webpage in 9A, but CO webpage shows my seat assignment as 20D (the original assignment given me by the computer).
Apr 27, 2007 | 10:03 am
#77
Join Date: Aug 2006
Location: AUS
Programs: DL Gold
Posts: 290
Just booked a flight. Confirmed first on the way down; Y-UP'd on the way back. The Y-UP looks like this when I click 'View' from manage reservations (abbreviated):
Depart: 12:15 p.m. Orlando, FL (MCO)
Arrive: 2:42 p.m. Cleveland, OH (CLE)
OnePass Miles/Elite Qualification: 895 /0%
Flight: CO1870
Aircraft: Boeing 737-800
Fare Class: First (AU)
From what I can tell based on a search of FT, it should be 150% EQM and certainly not 0%.
Depart: 12:15 p.m. Orlando, FL (MCO)
Arrive: 2:42 p.m. Cleveland, OH (CLE)
OnePass Miles/Elite Qualification: 895 /0%
Flight: CO1870
Aircraft: Boeing 737-800
Fare Class: First (AU)
From what I can tell based on a search of FT, it should be 150% EQM and certainly not 0%.
Apr 27, 2007 | 6:37 pm
#78
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Just booked a flight. Confirmed first on the way down; Y-UP'd on the way back. The Y-UP looks like this when I click 'View' from manage reservations (abbreviated):
Depart: 12:15 p.m. Orlando, FL (MCO)
Arrive: 2:42 p.m. Cleveland, OH (CLE)
OnePass Miles/Elite Qualification: 895 /0%
Flight: CO1870
Aircraft: Boeing 737-800
Fare Class: First (AU)
From what I can tell based on a search of FT, it should be 150% EQM and certainly not 0%.
Depart: 12:15 p.m. Orlando, FL (MCO)
Arrive: 2:42 p.m. Cleveland, OH (CLE)
OnePass Miles/Elite Qualification: 895 /0%
Flight: CO1870
Aircraft: Boeing 737-800
Fare Class: First (AU)
From what I can tell based on a search of FT, it should be 150% EQM and certainly not 0%.
Apr 27, 2007 | 10:38 pm
#79
Suspended
Join Date: Oct 2003
Location: Was living in WAS now DFW, at least closer to IAH!;)
Programs: UA:1K SPG:PLT MR:GLD AVIS-HERTZ:PREZ and AA is for quitters!
Posts: 386
Just booked a flight. Confirmed first on the way down; Y-UP'd on the way back. The Y-UP looks like this when I click 'View' from manage reservations (abbreviated):
Depart: 12:15 p.m. Orlando, FL (MCO)
Arrive: 2:42 p.m. Cleveland, OH (CLE)
OnePass Miles/Elite Qualification: 895 /0%
Flight: CO1870
Aircraft: Boeing 737-800
Fare Class: First (AU)
From what I can tell based on a search of FT, it should be 150% EQM and certainly not 0%.
Depart: 12:15 p.m. Orlando, FL (MCO)
Arrive: 2:42 p.m. Cleveland, OH (CLE)
OnePass Miles/Elite Qualification: 895 /0%
Flight: CO1870
Aircraft: Boeing 737-800
Fare Class: First (AU)
From what I can tell based on a search of FT, it should be 150% EQM and certainly not 0%.
Apr 27, 2007 | 10:42 pm
#80
Suspended
Join Date: Oct 2003
Location: Was living in WAS now DFW, at least closer to IAH!;)
Programs: UA:1K SPG:PLT MR:GLD AVIS-HERTZ:PREZ and AA is for quitters!
Posts: 386
$1 head set!
Whoops, guess they dropped the price online before on the plane.
Last edited by nzqjyb; May 1, 2007 at 10:27 am Reason: inaccurate
Apr 28, 2007 | 5:37 pm
#81
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Multiple PNR's - OLCI links don't work
Scenario:
PNR1: AM flight (end of a round trip).
PNR2: PM flight - basically connecting - start of a new round trip.
AM flight (before the 24 hour mark for the PM flight)- OLCI links work OK (checkin by OP #, link from "view" screen - reprint BP, etc.).
PM flight - OLCI only works by directly entering the PNR or eticket #. NONE of the other methods work. eg: OP # - complains that there are multiple PNRs; link from "view" yields "invalid confirmation number." etc. At the very least, the link from within the "view" option for the specific PNR should work.
PNR1: AM flight (end of a round trip).
PNR2: PM flight - basically connecting - start of a new round trip.
AM flight (before the 24 hour mark for the PM flight)- OLCI links work OK (checkin by OP #, link from "view" screen - reprint BP, etc.).
PM flight - OLCI only works by directly entering the PNR or eticket #. NONE of the other methods work. eg: OP # - complains that there are multiple PNRs; link from "view" yields "invalid confirmation number." etc. At the very least, the link from within the "view" option for the specific PNR should work.
Apr 30, 2007 | 2:20 pm
#82
Join Date: Aug 2004
Location: CLE
Posts: 9,816
Both my wife and her friend are now unable to access their PNR online for upcoming reward travel tickets. Several calls confirm that the intineraries are still active, but they can do nothing to manage them and may end up with OLCI issue.
I called the ESD on the friend's PNR and they said they would fix it weeks ago. The issue with my wife's is seemingly new.
The elite desk took a look at both and didnt see any reason why they couldnt be seen online, so this is confusing and perplexing.
I called the ESD on the friend's PNR and they said they would fix it weeks ago. The issue with my wife's is seemingly new.
The elite desk took a look at both and didnt see any reason why they couldnt be seen online, so this is confusing and perplexing.
May 1, 2007 | 12:01 am
#83
Join Date: May 2005
Location: various cities in the USofA: NYC, BWI, IAH, ORD, CVG, NYC
Programs: Former UA 1K, National Exec. Elite
Posts: 5,487
I cannot manage Mrs. ralfp's PNR on my account (get an error message).
- Ticket purchased while logged into my Onepass acct.
- Used my CO Chase card (5% discount)
- Her DL FF#.
- Nobody else on the PNR, just her.
- She got the two emails after I bought the flight.
I can see the upcoming flight in the list and view receipt online just fine, but nothing else. Trying to view the res using the PNR and last name while not logged in gives a slightly different error message. I can view my one upcoming PNR just fine.
- Ticket purchased while logged into my Onepass acct.
- Used my CO Chase card (5% discount)
- Her DL FF#.
- Nobody else on the PNR, just her.
- She got the two emails after I bought the flight.
I can see the upcoming flight in the list and view receipt online just fine, but nothing else. Trying to view the res using the PNR and last name while not logged in gives a slightly different error message. I can view my one upcoming PNR just fine.
May 1, 2007 | 12:19 am
#84
Join Date: Aug 2002
Location: IAH, NWA Gold
Posts: 747
Not able to change/view existing reservations
Title says it all...Is it just me who is not able to change/view existing reservations under the continental.com page? Specifically at:
http://www.continental.com/web/en-US...AD9BBD95EDD77F
http://www.continental.com/web/en-US...AD9BBD95EDD77F
May 1, 2007 | 10:39 am
#85
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
pda checking issue
WM6 (dk about other platforms):
Issue: checked in for outbound flight. When return was available, the pda screen had a checkbox for whether you wanted to review already checked in flights or those now available for checkin. Either button brought up the already checked-in itinerary. There was no way to pull up the return flight now ready for checkin. Note: out and back the same day.
Issue: checked in for outbound flight. When return was available, the pda screen had a checkbox for whether you wanted to review already checked in flights or those now available for checkin. Either button brought up the already checked-in itinerary. There was no way to pull up the return flight now ready for checkin. Note: out and back the same day.
May 1, 2007 | 10:46 am
#86
Join Date: Apr 2007
Location: DXB
Programs: BA Gold, EK Silver
Posts: 246
Title says it all...Is it just me who is not able to change/view existing reservations under the continental.com page? Specifically at:
http://www.continental.com/web/en-US...AD9BBD95EDD77F
http://www.continental.com/web/en-US...AD9BBD95EDD77F
May 1, 2007 | 12:19 pm
#87
Join Date: Sep 2006
Location: CLE
Programs: CO Gold - 1MM, IC Plat, Hertz PC
Posts: 1,644
I'm having issues seeing my two flights to LAS, but not my other 3 upcoming flights into PHX/HNL. I'm glad I'm not the only one having problems. Considering the flights aren't for another 3 weeks and beyond, I was going to give CO another day and then call to see whats up.
May 1, 2007 | 7:48 pm
#88
Join Date: Aug 2002
Location: IAH, NWA Gold
Posts: 747
Status remains the same for me today. @ itineraries I have, one international and one domestic. Call to the CO IT services got the canned response " no problem at their end, may be because you have other carriers in the itinerary". I was sure that was a BS reply, since the domestic one was entirely on CO, and booked on continental.com.
Please update if you folks are able to view your itineraries.
Please update if you folks are able to view your itineraries.
May 1, 2007 | 7:57 pm
#89
Join Date: Nov 2005
Location: 13mi@ORD
Programs: AA Gold
Posts: 376
Status remains the same for me today. @ itineraries I have, one international and one domestic. Call to the CO IT services got the canned response " no problem at their end, may be because you have other carriers in the itinerary". I was sure that was a BS reply, since the domestic one was entirely on CO, and booked on continental.com.
Please update if you folks are able to view your itineraries.
Please update if you folks are able to view your itineraries.
May 2, 2007 | 12:03 pm
#90
Join Date: Aug 2004
Location: CLE
Posts: 9,816
My wife and her friend are still unable to view their reservations despite repeated calls. Both are on international open jaw rewards, though one does include partner airlines (VS & AF).