I cannot manage Mrs. ralfp's PNR on my account (get an error message).

- Ticket purchased while logged into my Onepass acct.
- Used my CO Chase card (5% discount)
- Her DL FF#.
- Nobody else on the PNR, just her.
- She got the two emails after I bought the flight.

I can see the upcoming flight in the list and view receipt online just fine, but nothing else. Trying to view the res using the PNR and last name while not logged in gives a slightly different error message. I can view my one upcoming PNR just fine.