Seat map problems
 

I went to co.com to try to check F/C seat availability for some flights that might have platinum upgrades clear for me tomorrow. I went through a normal reservation process, pretending to be booking first class for the following:

1/11 CO1766 SEA-IAH
1/11 CO1748 IAH-FLL

For the return flight, I went down to:
1/14 CO249 FLL-IAH
1/14 CO467 IAH-SEA

and clicked on "view seats" for CO249. It showed me the seat map for CO249 on 1/14. So far, so good. I went and looked at the seats in first in 1766 and 1748 on 1/14 (switched to the SEA-IAH and IAH-FLL tabs). All looked fine.

Here's where it gets bizarre. When I go back to the FLL-IAH tab, it shows the seat map for CO149! This is an earlier flight. I have no idea why it does this, but it is reproducable every time. The IAH-SEA tab is correct (CO467).

Co.vacations
 

This is I suppose a minor gripe but.....

When you use the drop-down menu on co.com to link to vacation packages it goes to covacations.com. This is a separate website with no means available to navigate back to co.com


A simple "Return to Co.com hom" button would be nice :)

The back button works for me. Just sayin'

But ya cruise around a few pages on covac.com to look around and then click "home" which you expect to be co.com but instead are back to covac homepage ...now you're talkling a major series of back pages needing to reload ....

I'm just saying .....it's bad web design .....it gives the *appearance* that you are remaining within the co.com website ....if you're gonna link offsite then make the default to open in a new page or something

EUA Notifications are being sent to my regular email addrress, even though my profile is set to have them sent as text to my cellphone.

The cellphone text message address does work.

Can't buy online within 24 hours of departure !?
 

Today, Wednesday, I tried to buy a one-way domestic coach (SA0NN fare) ticket on a flight leaving at 6:05 AM Thursday morning. Continental.com kept giving me an error right after the Traveler Information page. The error message was, "Error: We're sorry, but continental.com was unable to complete your purchase. Please try your purchase later or call 1-800-300-1547 for assistance."

I called the support number on the error page, and was told that for several months now, it hasn't been possible to buy a ticket online within 24 (yes, twenty-four, not four) hours of departure. I bought the ticket over the phone, which means I may not get full EQM nor any EQP.

(After repeatedly failing to sell the lowest fare, Continental.com was apparently willing to sell me a full YL fare for the same flights. I canceled out before buying the Y fare, and then called the support line, explicitly requesting the SA0NN fare. The ticket ended up with the same confirmation number as the full-fare one I had cancelled out of buying.)

Does anyone know whether it's actually a new CO policy not to sell next-day discount fares online? Or was this some other error combined with a misinformed phone agent?

If you use Opera as your browser you have to enter your pin and then click the Enter button. Hitting the keyboard return after entering the (correct) pin returns you to the pin prompt. This doesn't happen in IE7.

CO Auction and email for a winning Bid
 

Bidding for an CO auction I noticed the following email from co has a bug in it. It sent me the following but is missing some data:

Here is a sample of the email I recieved:

Your maximum bid for this auction is: XXXXX.00 Miles.
The highest bid for this auction is: Miles.
You currently have a winning bid for this auction.
The SmartBid system will bid on your behalf, but will not exceed your maximum bid.
Your winning bid is valid for a quantity of 1 unit(s).

If you notice the second line does not display the miles for the highest bid, I think the intention of the email is to display that information.

Regards,
CLEHillBilly

I've had success finding reward travel tickets via Continental.com, but wasn't able to book my ideal itinerary using the website (well, at least at "standard" level rewards), had to call customer service (and pay the fee :mad: ) and have them book it for me. The trick was to simply find that each individual leg was available as a standard award on the date I wanted to travel.

Example: ORF-SIN showed availability only at Easy Pass levels, 120K miles for economy (NO THANKS!!!), but finding availability from ORF-IAH, then IAH-NRT, then NRT-SIN all available on the same day, I called customer service, and after a little prompting, the agent was able to book it for me for 60K miles. I was unsuccessful in getting them to waive the fee for booking something the website couldn't connect the dots on.

happens in Firefox also.

Nit-picking...
 

1. If more than one member on a single PNR has signed up for trip alerts, only one gets them - if last name is same, seems to be person who's first name is alphabetically first.
2. On many pages, the default action for "CR" is wrong... for example, type into a search box and hit return - search doesn't happen.
3. Some trip alerts are received days after the flight :(.
4. Is it possible to have the passport number automatically entered from the PNR when doing OLCI? Tried last night on blackberry, but didn't have my # handy.

Award calendar showing standard first and economy available when only easy pass is available.

Really weird seat selection problem today. I clicked on my flights for Saturday to JAX 01/19/08 several times. Each time it brought up a flight to IAH on 04/06/06... Cannot for the life of me bring up the current flights. Finally called and sorted out my seats.
Is one of the new "improvements" time travel? If I only knew then what I know now...:rolleyes:

Well, whatever gremlins were making the system hiccup are gone today.:D And I was looking forward to time travel... Or, would that be looking back at time travel?:p

I had a small issue to report from a booking today. IAH-HKG, and when I selected a seat, I was often given a different seat in the same row. For example, I'd select 33A, and when moved to the next flight, it would give me 33C for the first flight.
Secondly, on the longhaul of it, I was booked into a blue elite seat instead of regular Y. Since the 772 has power in that row, I kept it.
I can PM the reservation over if you'd like.