For what it's worth, I had a long conversation with T-Mobile support recently (nothing to do with CO.com) - all text messages sent via the email gateway are mms, not sms. I'd guess it's true for other providers as well.

I'm not sure how it works either, but on my last trip about 3 weeks ago (Yes, I know, thats too long) I got an email, SMS, and voice call every time flight status changed starting at about 3a for an 11a IAH-CRP flight on CHQ Sunday morning. The Email, SMS and voice call all arrived within about 15 seconds of each other. How they knew it was goung to be 1.5 hrs late that early is a topic for another thread.

I really would like to know how to ditch the voice call and keep the SMS.

I also posted this on a separate thread. Not sure if it is a CO.com problem or something bigger:

"I tried making an online booking for an AF Biz award ex CGD to JNB. Standard Biz award showed availability at 110K miles RT. However, when I went to the end of the booking process, the "class" was Economy and the booking code was "X." I logged out and called the elite desk; the agent said her computer only showed "X" availability and that it was economy. She could not explain why it "cost" 110k miles nor why it was displayed as Biz on the award booking engine. Has anyone else run into this? Is it possible that "X" is simply AF's code for a OnePass Biz award and that the "economy" designation is a mistake?"

Problem with booking H fare with an AF segment
 

I tried to book a flight using and H fare (because I wanted to upgrade with miles) from EWR to NCE (Nice, France) which showed up fine on co.com as EWR-CDG and CDG to EWR. The flight priced OK but when I went to purchase, I received an error message saying "We're sorry, but continental.com was unable to complete your purchase. Please try your purchase later or call 1-800-300-1547 for assistance." I called the number listed and they immediately transferred me to international with a long wait time. SO I called back on the elite line and got an agent.

The agent couldn't get it to work either. They couldn't even get it to price.The problem was that (upgrade or not), the H fare was only applicable to the EWR-CDG portion and from CDG to NCE it would be coach because it's an Air France code share(which was fine with me) that doesn't have an H fare.

I then went to ITA and was able to price it the same as I was on CO.cOM. ITA however showed that the AF portion was an M fare. I called back the CO elite desk and asked the agent to try again. She initially ignored my suggestion about the M fare and couldn't get it to price using the CO codeshare flight number(except as a very expensive combination of fares). Eventually, she took my suggestion and tried pricing using the AF flight number and an M fare class, and to her suprise, it priced perfectly.

This is obviously a problem with CO's internal systems more than CO.COM. I assume that CO.COM does everything right and it prices correctly, but when CO.COM goes back to the internal systems to book it runs into the same problems the agent had.

Lately I've been gretting TripAlert emails for the original itinerary on a changed itinerary.

the option to purchase using travel club/gift account funds isn't showing up. i'm logged into my account, but nothing. i'm on hold w/ co support now. i'm wondering if i should have called the elite line instead...but i didn't think they could help with this problem.

"Seat Selector" giving me an error trying to load.....

anoyone else?

all better now after an IE forced close followed by BSOD ....guess it was on my end :)

Trying to make a reward reservation for someone and wasn't able to pick any seats. I then tried to do one for myself, same problem. I tried a few times with Mozilla 3.0, IE and Safari all with the same luck.

CO nonstop flights from EWR-SAN keep showing - then not showing as nonstops flights from EWR-SAN for October. You can fare out EWR-SAN and then only connecting flights show, but the EWR-SAN show for DCA-EWR-SAN. But try again and the nonstops show. Try again and they go away.???

I 've noticed this too. I have tried different combinations; logging into account right away or waiting to log in at time of purchase, with or without the pass. OnePass number, trying other passenger names other than myself, holding a reservation and then coming back to purchase. None show the option to use gift account. However, depending on the destination the gift account is available sometimes????

I am sure this problem will clear up soon

receipt total price $0
 

On purchase receipt price with out taxes shows but not the final price:

Fare Breakdown
Airfare: 244.00 USD
Per Person Total: 0.00 USD
eTicket Total: 0.00 USD

Refund E-mail due
 

Twice this has happened to me. I've canceled a ticket (after 24 hours). I went to book another ticket, and the price difference was $20. Okay, so I pay the $100 change fee, and I am supposed to receive a $20 travel cert. right? Yes. But, I never receive one in e-mail. I do this a second time a couple of days ago, except for a $30 difference between the fares. Again, no e-mail with the travel cert. #. Has this happened to anyone else?

pda.coctinental.com/info anomoly
 

I went to look at flight 816 for 3/10/08 and found that:

1. The upgrade standby list has no one listed and no one has been upgraded.
2. The capacity is shown as 8 (correct for a 735), Booked is Full and checked in is 0 (this is before the 24 hr OLCI window).
3. The flight Standby List shows no one listed and both First Class and Economy Class as Available.
4. The Seat Map shows 3 Open in FC in addition to the S for 1B.

It sure dosen't compute!:td:

I am not sure if this falls under Continental.com but Continental's Business Travel Manager website has been down for a week. Any ideas?