Might have been reported before... but after an EUA, the segment shows zero EQM. I thought that was an old problem long since fixed.

2 * $5 = $25
http://www.continental.com/web/en-US...ravelclub.aspx

Just to follow up on this, it also managed to send a copy of my itin to my mom (who is one of my saved travelers on my CO.com account), confusing me even further. The copy of my itin did not go to her until last night about the time I was on the phone with the elite desk (and reflected the processed y-up) so it might have been something the phone agent did by mistake.

Now I'm trying to explain the concept of MRs to my mom.

Recently (like after the preview site started) when I purchase a ticket logged into CO.com the default CC on my account is not being selected when I get to the purchase confirmation pages. I have to manually select the radio button to select a CC payment, but not the CC itself.

It would be nice if it was like it used to be where it assumed I wanted to use my default payment information when purchasing a ticket. Yes its only one radio button to select but why did it change.

Cheers,
CLEHillBilly

Checking in today for return flight to the USA. The miles from the flight over have posted but the itinerary in my account still shows the outbound flight information. The checkin now button is available and after getting passed the passport information page the first class upgrade screen is at the bottom of the page, above it is a long listing of every available link on the CO home page in text format. Clicking yes to check for upgrades it shows this same format of text above the checkin links at the bottom, getting to the Finish check in button it then displays "unable to complete checkin". So much for any chance of an upgrade. Along with the Merry Xmas email I didn't recieve its been a winner of a day with CO.
Thanks,
CLEHillBilly

P.S. This itinerary and day is just begging for me to find out later the travel club credits will not be there.....


Edited: 11 Hours after trying 5-7 times with the same errors it is now all of a sudden working...Whip-dee-doo...why didn't it work in the first place?....CO wants me to use my cell phone and PDA for a boarding pass? They can't even reliably check me in from a normal www browser...lets get our priorities right with CO.com. The basics must work before reaching for the stars.

Despite Co.com knowing this is an ongoing problem, STILL cannot book full Y with Chase 5% discount. Very frustrating.

Apologies if this has been covered in the previous 27 pages. I did a search and did not find this topic.

Has anyone else experienced my problem? The front page for My Account at continental.com shows my total miles at 152,510. Click through to All Account Activity and it shows 132,510.

It has been like this for 10 days, so it is not a case of a 20,000 mile re-deposit waiting to be fully credited.

I have written to OP, and of course they answer that my balance is the lower figure, and that I have "never had" a balance of 152,510.

Anyone else experience this?

Login to continental.com, have an itinerary which you can see the summary for on the front page. Click on "View". It prompts me for my OnePass number and PIN (I assume for some sort of security reasons). If I enter my wife's OnePass number and PIN (or I assume any valid one), it logs me into my wife's account, but shows me all of the details of my flight. I also assume it would allow me to make changes or cancel the flight.

Personally, I'm not sure that it needs to prompt you for the OP# & PIN, but someone decided that it needs to for security reasons. Whatever these reasons are, they are defeated by the fact that you can enter any valid OP# & PIN and manage the reservation.

Sorry if this has been covered...I didn't see it.

Trying to book IAH-FCO in BF and I get an error saying no BF is available on IAH-FCO market (flight #'s from IAH-EWR and EWR-FCO are the same).

Yet, if I look at the other flights out of IAH and the connection on CO40 in EWR, there is availability.

I had this problem too... .is best to book first and call for discount later or book non-Y and call for Y later.....or just wait them to fix it?

I was browsing the OnePass Auction site and clicked on the "Coming Soon" area. For each listing there is a column marked "Time Remaining", the number it posts seems erroneous. For example one post reported 10 hrs as the time remaining, yet clicking on the details for the listing it reported that the bidding starts on Feb. 1, 2008.

Cheers,
CLEHillBilly

co.com is down

Edit: its back up

I have a ticket booked in full 'Y' that i'm trying to change. I've tried both the "Refundable" and "Full Fare" options when searching for replacements, but it continues to only give me non-refundable options which would pull me out of Y.

My last flight showed on CO.com as 0% EQM rather than 100%. However, it appears to have been credited properly.

Today, logged on to my account and future trip had schedule changes - okay, no big deal - no issues - except flight BOS-LHR leaves at 7:45 p.m. and arrives the same day at 7:15 a.m. - um, I don't think so. Called the Int'l desk to discuss with them and they acted like I was crazy, then said they can't see co.com and if I have an issue, I could talk to the co.com desk - sigh, so now I'm hold with them. I realize it's a little glitch, but I don't want to accept the changes until I am sure that there are truly no issues and the int'l desk was less than helpful (and less than friendly, unusual for the elite line).