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Continental.com Master Thread [Report Ideas & Problems Here]

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Continental.com Master Thread [Report Ideas & Problems Here]

 
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Old Jul 18, 2007 | 5:14 am
  #241  
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Originally Posted by buddlakecoflyer
Same thing just happened to me. Last week I was outbound on 7-10, return on 7-13. Both flights had posted when I checked 7-16, but no booking bonus. I e-mailed CS yesterday 7-17, and the 500 mile booking bonus is there today 7-18!^
I had the same thing with a quick roundtrip from 7/7. However last week the 500 mile bonus showed up but today I looked and it disapeared.
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Old Jul 19, 2007 | 7:12 am
  #242  
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Same thing here...I had a R/T started on 6/28. The 500 miles posted on 7/8 instead of the usual same date as orgination....They disappeared on 7/18, then reappeared today as posted 6/28. Strange sequence, but ended up being correct.
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Old Jul 19, 2007 | 1:48 pm
  #243  
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Never mind, I think I found it.....
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Old Jul 19, 2007 | 3:25 pm
  #244  
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My 500 miles came back too.
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Old Jul 19, 2007 | 11:43 pm
  #245  
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Firefox, Calendars

Firefox, Mac.

Clicking in date field opens calendars.
First click on a date in the calendar closes the calendar pop-up but does not enter the date into the date field. Even clicking on the arrows to advance months causes the window to close with no entry into the date field.
Bringing up the calendar again everything is OK.
This is the same for departure and arrival dates, and consistent when reserving flights and hotels.

Also: open jaw. Seat assignments on return portion not sticking, website just posted "-" and the usual "we were unable to assign........" message. After manual intervention from a phone rep a couple of days ago, they now seem to be sticking and showing. Can send PNR if interested, but now it seems to be OK, not sure how helpful that will be?

Last edited by hangpilot; Jul 21, 2007 at 10:53 pm Reason: Added information.
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Old Jul 20, 2007 | 12:17 pm
  #246  
 
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I just pulled up an itinerary that i'm half way through. My flights from Monday show up with all the info except their flight times. So the total travel time is just being shown as the connection time.

This obviously isn't a huge issue, but it is a bug nonetheless.
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Old Jul 21, 2007 | 10:55 pm
  #247  
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Email notifications incorrect

I just made a domestic round trip reservation. Then requested that a copy of it was emailed via the website. The resulting email contains a PNR that is incorrect, and when this PNR is entered to "Find Reservation" on co.com it (unsurprisingly) cannot be found with that PNR and last name.
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Old Jul 27, 2007 | 7:36 am
  #248  
 
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Problems with receipts/seating after Changes to an existing Reservation

Not sure if this has been reported.

Had an existing CLE-ORD/MDW-CLE reservation. The other day I changed the return to MKE-CLE online at CO.COM. I did not receive an email notification/receipt but sometimes I have seen where it takes 24 hours before it seems to get ticketed so I waited. Now its been a few days and still no receipt. Logging into co.com I can view the seat map on the return but selecting a seat it does not save, it simply leaves my seat choice as a " ". Going to "view" the reservation it properly shows the entire itinerary, clicking view receipt at the bottom of the page incorrectly displays the original itinerary from MDW.

All flights operated by Co Expressjet.

Called the plat line to get my seat, they mentioned a few others had similar problems this week. Called it a "glitch" in the system.
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Old Jul 28, 2007 | 4:36 am
  #249  
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I cannot log into Co.com. I tried myself, my husband and my daughter and cannot log any of us in. As I'm trying to do OLCI, this is a problem. I'm in HKG, so it's not like I want to call CO using my cell phone over this. Sigh.
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Old Aug 3, 2007 | 10:17 pm
  #250  
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For the past week, using Safari, any attempt to use the pop-up calendar crashes Safari. i.e. I start typing in dates of travel/hotel reservation/rental car pick up and up pops the calendar. If I continue typing in the date, no problems. But, if I click a date on the calendar Safari "unexpectedly closes" and I have to start from scratch. This happens on the Co.com homepage, on advanced search, on hotel search, and on rental car search. FYI it's Safari 2.0.4 on Mac OS 10.4.10
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Old Aug 4, 2007 | 10:26 pm
  #251  
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Cancelled flights, graphics bug

If one goes to "Cancelled Flights" in Manage Reservations and have no future trips (Heaven forbid!), what would be the right side of the current reservations (Upcoming, Future, whatever it's called) tab is still visible to the left of the "Past" tab. It is not visible when displaying Past Reservations.
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Old Aug 5, 2007 | 12:34 am
  #252  
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Chase MC can only get cheapest fare, turns low fares to Upgrade Elite

Using the Chase MC "onepass" code it is impossible to book any fare besides the cheapest fare available (i.e. cannot book Y if H, K, etc. is available). This is true even if one applies the 5% discount after selecting the flight.

If the discount is selected after clicking on a Y class fare, the "Upgrade Elite" tag still remains when purchasing, even though the fare bucket may be lower.

Mentioned in this thread.
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Old Aug 6, 2007 | 5:41 pm
  #253  
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Originally Posted by hangpilot
Firefox, Mac.

Clicking in date field opens calendars.
First click on a date in the calendar closes the calendar pop-up but does not enter the date into the date field. Even clicking on the arrows to advance
I don't know if this has already been mentioned - the calendars are back to server side, that is why this behavior is being seen.
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Old Aug 6, 2007 | 7:14 pm
  #254  
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Originally Posted by carpboy
the calendars are back to server side
Argggghhhhh. So stupid

The performance isn't nearly as bad as it was the first time around, but still an inconsistent performance issue and poorly tested across multiple platforms.
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Old Aug 7, 2007 | 3:57 pm
  #255  
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Firefox and Safari on Mac

When trying for the first time in months to find President's Club locations, the new (to me) interactive locations chart simply doesn't work when accessed through Home/Travel Information/AirportInformation/Presidents Clubs/Locations. But, I found that when on this screen, clicking on locations in the folder trail (Home > Travel Information > Airport Information > Presidents Club > Locations > All Lounge Locations) brings me to the old straightforward list.
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