Feb 22, 2016, 3:57 pm
Last edit by: frudd38
Credit appears on the billing statement for the month the fee/charge hit. It is not an instantaneous credit that you'll see in the account online, it only applies at close of statement.
The year your purchase counts against is based on the statement date, not date of purchase. Tickets purchased late in the year, especially in December, will almost certainly count against the benefit in the following calendar year. Do not wait until the end of the calendar year to use your credits!
Summary of reimbursement options by airline
Please edit the wikipost to add your specific knowledge of airlines.
Aer Lingus: Tickets work
Air Asia: Tickets worked booked on airline site.
Air Canada: Tickets (via travel agent) work. Bag fees work
Air France: Award fees work
Alaska Airlines: Tickets work. In-flight food does not. Gift certificates do not.
Allegiant: Tickets work, with effort.
Atlantic Airways: Tickets work.
American Airlines: Gift certificates work. Status challenge payment works. In-flight food works. Tickets Work Baggage Fees at Airport works.
ANA: Award taxes
Avianca: Upgrade fees work.
British Airways: Tickets work.
Cebu Pacific: Tickets and bag fees work.
China Airlines: Tickets work.
Delta: Bag fees work. Tickets work. Gift cards work.
Emirates: Gift shop purchases work.
Etihad: Award taxes/fees work
EVA: Sky Shop
Frontier: Ticketing online works 6/18/17
Hawaiian: Bag fees work.
JetBlue: Bag fees work. Tickets work.
KLM: Tickets work.
Korean Air: Ticket (via travel agent) works.
Lufthansa: Tickets work.
Malaysia Airlines: Tickets Work
Qatar Airways: Tickets work.
Turkish Airlines: Tickets work. Upgrade fees work.
Southwest: Gift certificates work. Award fees work. In-flight meal purchases do not work.
Sun Country: Tickets work.
Thomas Cook Airlines: flight from UK to USA, priced in GBP, worked
United: Gift certificates work. Tickets work.
Virgin Atlantic: taxes+YQ for award ticket worked
Points + Cash booking via TY portal: Yes, after manual request.
The year your purchase counts against is based on the statement date, not date of purchase. Tickets purchased late in the year, especially in December, will almost certainly count against the benefit in the following calendar year. Do not wait until the end of the calendar year to use your credits!
Summary of reimbursement options by airline
Please edit the wikipost to add your specific knowledge of airlines.
Aer Lingus: Tickets work
Air Asia: Tickets worked booked on airline site.
Air Canada: Tickets (via travel agent) work. Bag fees work
Air France: Award fees work
Alaska Airlines: Tickets work. In-flight food does not. Gift certificates do not.
Allegiant: Tickets work, with effort.
Atlantic Airways: Tickets work.
American Airlines: Gift certificates work. Status challenge payment works. In-flight food works. Tickets Work Baggage Fees at Airport works.
ANA: Award taxes
Avianca: Upgrade fees work.
British Airways: Tickets work.
Cebu Pacific: Tickets and bag fees work.
China Airlines: Tickets work.
Delta: Bag fees work. Tickets work. Gift cards work.
Emirates: Gift shop purchases work.
Etihad: Award taxes/fees work
EVA: Sky Shop
Frontier: Ticketing online works 6/18/17
Hawaiian: Bag fees work.
JetBlue: Bag fees work. Tickets work.
KLM: Tickets work.
Korean Air: Ticket (via travel agent) works.
Lufthansa: Tickets work.
Malaysia Airlines: Tickets Work
Qatar Airways: Tickets work.
Turkish Airlines: Tickets work. Upgrade fees work.
Southwest: Gift certificates work. Award fees work. In-flight meal purchases do not work.
Sun Country: Tickets work.
Thomas Cook Airlines: flight from UK to USA, priced in GBP, worked
United: Gift certificates work. Tickets work.
Virgin Atlantic: taxes+YQ for award ticket worked
Points + Cash booking via TY portal: Yes, after manual request.
Report Citi Prestige Success/Fail $250 airline expense reimbursements (2015-2018).
Feb 12, 2016, 11:34 am
#181
Join Date: Mar 2013
Location: SEA
Posts: 3,955
Maybe a dumb question - how quickly should these credits post? I have bag fees on Delta from 1/29, and Jetblue bag fees on 2/5. Neither has been credited yet - do I need to wait for the statement to close?
Feb 12, 2016, 7:09 pm
#182
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,943
Feb 13, 2016, 3:32 pm
#183
Join Date: Jun 2014
Programs: Delta, Hilton Honors, SPG, Marriott, Hyatt
Posts: 672
Citi Prestige $250 credit. What else can i do with it?
How can i get the credit out? Can i buy gift cards from the airline? Will that trigger it?
Feb 13, 2016, 4:18 pm
#184
Join Date: Nov 2014
Location: IAD/DCA/BWI
Programs: Marriott Gold, SPG Gold, AA Gold, Hyatt Platinum, Virgin America Elevate Gold
Posts: 225
Feb 13, 2016, 8:09 pm
#185
Join Date: Jul 2012
Location: KSTP KSPG
Programs: AOPA
Posts: 974
Buy southwest flight that is refundable, and cancel it. You will get cash
Feb 14, 2016, 9:38 am
#186
Join Date: Jun 2014
Programs: Delta, Hilton Honors, SPG, Marriott, Hyatt
Posts: 672
Which airline website will let me buy a hotel gift card?
Feb 19, 2016, 1:56 pm
#187
Join Date: Aug 2012
Posts: 30
A few recent data points:
$10 Southwest in-flight food purchase did not post. Merchant category comes up as convenience store.
$70 purchase at the Emirates gift shop in the Dubai Mall surprisingly did post.
$10 Southwest in-flight food purchase did not post. Merchant category comes up as convenience store.
$70 purchase at the Emirates gift shop in the Dubai Mall surprisingly did post.
Feb 21, 2016, 12:20 pm
#188
Join Date: Oct 2015
Location: Southern Cal
Programs: UA, AA, Delta, Marriott
Posts: 113
My dilemma with Citi Prestige: In its promotional offers and in its handbook, Citi says that you get a $250 air credit EACH YEAR. I opened the account in June. On my statement dated December 3d, I was told that I had some $225 left in the credit, so I determined to spend it before the year ended.
What I learned is that, according to Citi, the year ended on December 3d, and the money I spent in December, six months after I got the card, was applied to my 2016 air travel credit. I found this hard to believe. I got two air credits in six months, all in the same year, yet one of them was for 2016, still weeks away.
So when Citi says that you get a credit each year, they don't mean it. My "December" billing cycle ended on December 3d. 2016 began in 2015! What was the point in telling me in the December 3d statement that I had $225 left on the credit?
I wrote twice to Citi and they were unbending. I lost the $225 in credit because I relied on the idea that each year meant just that. Look in their promotional materials or handbook. Do you find them saying that "each year" is defined differently than that?
What I learned is that, according to Citi, the year ended on December 3d, and the money I spent in December, six months after I got the card, was applied to my 2016 air travel credit. I found this hard to believe. I got two air credits in six months, all in the same year, yet one of them was for 2016, still weeks away.
So when Citi says that you get a credit each year, they don't mean it. My "December" billing cycle ended on December 3d. 2016 began in 2015! What was the point in telling me in the December 3d statement that I had $225 left on the credit?
I wrote twice to Citi and they were unbending. I lost the $225 in credit because I relied on the idea that each year meant just that. Look in their promotional materials or handbook. Do you find them saying that "each year" is defined differently than that?
Feb 21, 2016, 12:38 pm
#189
Join Date: Mar 2015
Posts: 37
Got $250 reimbursed for a Singapore award ticket, basically got half off the fees/fuel surcharge for a Suites flight!
Feb 21, 2016, 2:54 pm
#190
Join Date: Feb 2012
Posts: 4,477
Indeed, the message boards are better places to learn how Citi products work than their promo materials. And as you just found out, the 'year' of your transaction will be defined by the closing date of the billing statement where it appears. They won't bend on that issue.
Feb 21, 2016, 3:28 pm
#191
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
Purchases made by the Primary cardmember and Authorized Users on the Card Account are eligible for this statement credit. Please allow 1-2 billing cycles after the qualifying incidental air travel fee is charged to your Card Account for statement credit(s) to be posted to the account. This statement credit is an annual benefit available for purchases appearing on your billing statements from December through the following December. Pending transactions that do not post in your December billing cycle will count towards the next year's Air Travel Credit
Feb 21, 2016, 9:22 pm
#192
Join Date: Oct 2015
Location: Southern Cal
Programs: UA, AA, Delta, Marriott
Posts: 113
Thanks for the responses on my dilemma. I understand now that the fine print isn't the same as the material in the promotion or handbook. I still don't see why a "December" statement would include only 3 days in December. Finally, I don't understand why, on that statement, they would tell me that I still had credit available to me. Their position on this hardly makes me want to renew the card, which I otherwise like.
Nonetheless, I agree that the material here at Flyer Talk is invaluable. I am grateful for the resource.
Nonetheless, I agree that the material here at Flyer Talk is invaluable. I am grateful for the resource.
Feb 24, 2016, 8:22 am
#193
Join Date: Mar 2013
Location: SEA
Posts: 3,955
Bag fees for both JetBlue ($40) and Delta ($50) posted at my statement close. I suppose that's an obvious one that should work, but adding a datapoint.
Feb 24, 2016, 10:50 am
#194
Join Date: Aug 2014
Posts: 1,303
Thanks for the responses on my dilemma. I understand now that the fine print isn't the same as the material in the promotion or handbook. I still don't see why a "December" statement would include only 3 days in December. Finally, I don't understand why, on that statement, they would tell me that I still had credit available to me. Their position on this hardly makes me want to renew the card, which I otherwise like.
Nonetheless, I agree that the material here at Flyer Talk is invaluable. I am grateful for the resource.
Nonetheless, I agree that the material here at Flyer Talk is invaluable. I am grateful for the resource.
Cancelling the card for any other reason other than the benefit not matching the cost(s) isn't prudent. You're not going to hurt the bank, it hurts you. Given the substantial retention offer this card currently offers as pointed out by the FT community offers in addition to the $250 annual flight credit and sign up bonus, this card is a slam dunk for air travelers if you can get approved.
Feb 24, 2016, 9:02 pm
#195
Join Date: Oct 2015
Location: Southern Cal
Programs: UA, AA, Delta, Marriott
Posts: 113
DeltaNeutral28- Hard facts bluntly put! I like that. I am still learning here, and rather enjoying the education.