Sep 11, 2013, 7:42 am
Last edit by: SpammersAreScum
Prestige cardholders: the current value of points is $0.016 if redeemed for flights on American Airlines, or $0.0133 on other airlines.
The redemption value on all airlines changes to $0.0125, on July 23, 2017. This is the same value as Citi Premier and Chase Sapphire Preferred. Discussion is in this thread:
Citi Prestige benefit and reward changes
If the TYP portal is not showing the lowest fares you've identified on Google, an OTA, or the airline directly -- call Citi TYP and then ask to get Connexions on the line. Doesn't cost extra to do book that way....but will take longer and manual bookings will NOT show up in your TYP MyTrips tab.
TYP portal pricing should be verified for every flight, it cannot be trusted to show the lowest fare. Also scroll over all the way, since some carriers are not on the main screen, and may have lower fares/points than their preferred carriers.
The redemption value on all airlines changes to $0.0125, on July 23, 2017. This is the same value as Citi Premier and Chase Sapphire Preferred. Discussion is in this thread:
Citi Prestige benefit and reward changes
If the TYP portal is not showing the lowest fares you've identified on Google, an OTA, or the airline directly -- call Citi TYP and then ask to get Connexions on the line. Doesn't cost extra to do book that way....but will take longer and manual bookings will NOT show up in your TYP MyTrips tab.
TYP portal pricing should be verified for every flight, it cannot be trusted to show the lowest fare. Also scroll over all the way, since some carriers are not on the main screen, and may have lower fares/points than their preferred carriers.
TYP flight redemption: Prestige $0.0133 - $0.016/pt until 7/2017, Premier $0.0125/pt.
Jul 27, 2014, 4:41 am
#286
Join Date: Mar 2007
Location: Northern VA
Programs: Marriott Plat, HHonors Gold, Hertz President's Circle
Posts: 235
I think the difference comes from the ratio of pts used, the more pts you use, the closer you get to the ideal 20% off paid with all pts. Our two accounts should have the same discount if redeeming with all pts (we both have TY premier card, no other travel related such as prestige or other cards).
Jul 28, 2014, 1:14 pm
#287
Join Date: Sep 2002
Location: LAX
Programs: AA PLT / 2MM
Posts: 2,113
I was just told that chances/cancellations to a fully refundable ticket requires a $35 domestic or $50 international "fee" by Citi. Is this new/true?
Jul 28, 2014, 1:32 pm
#288
Join Date: Feb 2003
Location: On strike
Posts: 8,135
A $50 Intl/$35 Domestic per ticket service fee will be collected by Travel Services for all exchanges, modifications, or cancellations, in addition to airline penalties and fare difference. Fee(s) will appear on your statement as "Trip Charges".
Jul 31, 2014, 8:38 am
#290
Join Date: Nov 2009
Location: SDF
Programs: UA, HH
Posts: 692
Jul 31, 2014, 10:46 am
#291
Join Date: Feb 2003
Location: On strike
Posts: 8,135
No, because they would have no way of knowing what arrangements, if any, you make with the airline to change or cancel your ticket. If you want your TYP redeposited, though, you obviously have to go back through the TYP booking service.
Aug 1, 2014, 1:05 am
#292
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
No, though in general, most airlines are reluctant to take control of a TA reservation until after travel has begun (and sometimes not even then, unless there are irrops).
Aug 1, 2014, 1:13 am
#293
Join Date: Jun 2011
Posts: 3,529
Virgin Australia, on the other hand, was rather pissy and unhelpful with some TA issued tickets.
Aug 1, 2014, 9:58 am
#294
Join Date: Apr 2001
Location: Varies :-)
Programs: AS; AA; UA; DL; VS; BA; Nat'l Emer. Exec.; AGR
Posts: 2,250
Aug 3, 2014, 1:36 pm
#296
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
I just booked two RT tickets on AA for my wife and I to go to a friend's wedding in two weeks. LAX > STL, 8/15 to 8/17. Decently priced, good times, etc. It doesn't let you pick seat assignments until you book, though. No problem, there were 9+ available when I found the flight on Kayak.
Once I booked, I went to assign my seats. ONLY preferred seats. Ended up with no choice but to pay the $33/seat BS for us, which tacked on ~$150. I split it into to transactions and put it on my Prestige, so hoping it counts towards my 2014 $200 airline credit. If I'd know that, I would have changed my approach.
I'm pissed. There should be some way that is made apparent prior to booking.
They will be getting a very direct phone call from me shortly. They better comp me 10K TY points.
Once I booked, I went to assign my seats. ONLY preferred seats. Ended up with no choice but to pay the $33/seat BS for us, which tacked on ~$150. I split it into to transactions and put it on my Prestige, so hoping it counts towards my 2014 $200 airline credit. If I'd know that, I would have changed my approach.
I'm pissed. There should be some way that is made apparent prior to booking.
They will be getting a very direct phone call from me shortly. They better comp me 10K TY points.
Last edited by roki; Aug 3, 2014 at 1:59 pm
Aug 3, 2014, 4:58 pm
#297
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Aug 3, 2014, 5:03 pm
#298
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
Still I think it's complete BS that that is not evident anywhere through the booking process. Someone with my experience in the game may or should know about this, but for the masses, Citi can piss off a lot more people than they already do with this kind of nonsense.
Aug 3, 2014, 6:07 pm
#299
Join Date: Jan 2013
Location: SEATAC
Programs: AS MVP Gold
Posts: 186
I've had this happen a few times before with United or AA...just did not select a seat prior to check-in. Once check-in opened I'm assuming some folks got bumped up into the preferred seats/economy plus because usually there ends up being a regular economy seat available. I think one time I ended up just being placed in a preferred seat because nothing else was available and I had purchased a seat.
Hopefully you get reimbursed - I can't imagine they wouldn't, but it would've been nice to use that credit for something better.
Hopefully you get reimbursed - I can't imagine they wouldn't, but it would've been nice to use that credit for something better.
Aug 3, 2014, 7:30 pm
#300
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
I've had this happen a few times before with United or AA...just did not select a seat prior to check-in. Once check-in opened I'm assuming some folks got bumped up into the preferred seats/economy plus because usually there ends up being a regular economy seat available. I think one time I ended up just being placed in a preferred seat because nothing else was available and I had purchased a seat.
Hopefully you get reimbursed - I can't imagine they wouldn't, but it would've been nice to use that credit for something better.
Hopefully you get reimbursed - I can't imagine they wouldn't, but it would've been nice to use that credit for something better.