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I'm in agreement with the poster that said that a little communication from the cockpit helps immeasurably in these situations. The OP first asked about the status 30 minutes after landing. If the pilot and/or FAs have not been trained to communicate with the passengers about delays like this, they should be. Did they think the pax would just sit there complacently while being kept in the dark about the delay? They were, after all, already on the ground and should have been kept abreast of the situation. And the airlines wonder why we complain...
As for the cursing, of course, we all know that in the heat of the moment these things can slip out, but it never has a positive effect - just puts people on the defensive. Still, I've been known to let it fly in situations of extreme frustration. At least it makes me feel a little better, but to my certain knowledge it has never solved the problem that caused my consternation. |
Originally Posted by oneant
(Post 8402853)
Actually, I do think 9/11 has a hand in this. Prior to that date, FA's and crews were not as quick to punish a passenger. A climate of constant fear and supposed constant vigilance by FA's and crew has given far too many of them itchy trigger fingers.
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Originally Posted by Timfid
(Post 8403230)
When while making a complaint you use obscene language, you immediately give the person you're complaining to an excuse to shift the focus of the situation from what you are complaining about to your language. You might as well say, "Now let's stop talking about my concerns and instead talk about my language." It's a tactical mistake which will guarantee that you've lost the argument right there.
cheers Howie |
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Originally Posted by stockmanjr
(Post 8403806)
Exactly once you curse at someone you've lost all the cards your holding. How would you like it if someone was cursing at you at your job?
cheers Howie This is what I'm getting at. We ALL have acknowledged the OP's mistake, but the worrying part is that far too few have acknowledged the FA's mistake as well. |
Originally Posted by hilton-gold
(Post 8403928)
Though it is attached to Virginia, Washington National Airport sits in the District of Columbia -- see http://www.aaccessmaps.com/images/ma...dc_airport.gif
Everything green and to the right of it is DC. If the police were to charge you, they would need to use Federal or DC laws as their guide. The officer was just being tough with you. Reagan National is physically located in Virginia but has a Washington, D.C. mailing address. Where is the Airport located legally? Ronald Reagan Washington National Airport is located in Virginia. Federal law and Virginia Code both state the Airport is "situated within the Commonwealth of Virginia" (see 59 Stat. 552 (1945); 1950 Va. Code Sec 7.1-10 (1983)). There are also court decisions holding the airport is located in Virginia (see Pfister v. Director, Office of Workers Compensation, etc., 675 F.2d 1314, 1315-16 (D.C. Cir. 1982); and Bryan v. District of Columbia Unemployment Compensation Board, 342 A.2d 45 (D.C. Ct. App. 1975)). When the federal government operated Reagan National and Dulles prior to 1987, both Airports had Washington, D.C. postal addresses. To continue identifying the service area more easily for travelers, the Authority did not change the addresses. The airport is in Virginia. |
Originally Posted by oneant
(Post 8403933)
But does the cursing completely relieve the FA's from their responsibility to act appropriately?
This is what I'm getting at. We ALL have acknowledged the OP's mistake, but the worrying part is that far too few have acknowledged the FA's mistake as well. "This is f'ing ridiculous" -- in front of someone and not directed at them personally "You're f'ing ridiculous" -- swearing at someone. The OP did the former. While inappropriate, it doesn't warrant LEO intervention. If it did, I'd be calling the cops several times as I walk down the concourse. People really need thicker skins. Tell them to calm down, not use the language, sure. THEN call the cops if they repeatedly use it after being asked not to. Swear at them, then I think they have much more grounds for calling the cops sooner. The OP shouldn't have said what he did, but the FA crossed the line and I think the OP has a legitimate gripe with AA. The FA's in a customer facing service position. If the company fails to deliver on the service, they're going to have to deal with unhappy customers. If the only thing they can do is call the cops, then they shouldn't be in that line of work because that tells me they won't know what to do in a REAL emergency. Super |
Over in TravelBuzz, a Flyertalker just posted the same word used by the OP, in the same manner:
http://flyertalk.com/forum/showthread.php?t=736157 |
I don't see anything wrong with it. If I were the OP in that situation, I'd have probably used that word in my heated exchange with the woman who was changing the diaper.
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Originally Posted by FWAAA
(Post 8404001)
The Metropolitan Washington Airports Authority disagrees with you.
http://www.metwashairports.com/reaga...faqs_about_dca The airport is in Virginia. Pardon my error. |
Off point, but I wonder if the FA's overreaction had anything to do with being at DCA, because people tend to be more paranoid with security in the Beltway... or do you think her reaction would have been similiar at other airports?
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Originally Posted by stockmanjr
(Post 8403806)
Exactly once you curse at someone you've lost all the cards your holding. How would you like it if someone was cursing at you at your job?
cheers Howie For other people, swearing is like breathing - they genuinely do not notice they are doing it. I would expect FA and TSA to develop a thicker skin since they have to deal with people of all persuasions - they don't get to chose who to deal with. |
I am amazed that many people here seem to feel that the OP basically got what he deserved...not for a security related matter but for simply swearing. IMHO the op expressed frustration. If you accept his version, which quite frankly has the ring of truth since he admitted to swearing, he didnt tell the FA he was going to F...ing kill her, or the pilot, he didnt threaten the airline he didnt act in an irrational manner, he wasnt yelling, screaming or acting in a manner that would have led the FA to believe she or any of the passengers were in danger. For this he gets a police escort:rolleyes: Im sorry but it is acceptance of this kind of abuse of authority(both by the flight attendant, and the police) that leads to the mistreatment of arrestees on far too many occasions. It never ceases to amaze me that a very minor transgression by anyone opens the door to the cliche"you got what you deserve". Only of course until it happens to you :(
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Ive come accross many mothers/fathers changing their babies in the cabin. I always ask them to relocate to the lav nicely, and usually they oblige. Sometimes further convincing is required for them to fully comprehend how it would be offensive to anyone else - because its a baby.
I always ask - "would you change your baby in the middle of a restaurant?" They then look around them and realise how innappropriate it is. As passengers you should not accept this and always inform the crew if you come accross it. If they dont do anything - report them. All jet aircraft toilets are equipped with change tables and the crew should be more than happy to assist mothers to the lavs if they require. ^ |
Originally Posted by Legalbee
(Post 8406823)
I am amazed that many people here seem to feel that the OP basically got what he deserved...not for a security related matter but for simply swearing. IMHO the op expressed frustration. If you accept his version, which quite frankly has the ring of truth since he admitted to swearing, he didnt tell the FA he was going to F...ing kill her, or the pilot, he didnt threaten the airline he didnt act in an irrational manner, he wasnt yelling, screaming or acting in a manner that would have led the FA to believe she or any of the passengers were in danger. For this he gets a police escort:rolleyes: Im sorry but it is acceptance of this kind of abuse of authority(both by the flight attendant, and the police) that leads to the mistreatment of arrestees on far too many occasions. It never ceases to amaze me that a very minor transgression by anyone opens the door to the cliche"you got what you deserve". Only of course until it happens to you :(
The FA did not cause the delay and was, as many poited out, probably just as frustrated as the passengers. Her response to the verbal abuse was to take the easy way out and refer it to the CAPT and he gave it to the LEOs. This situation was initiated by the OP's inability to control his anger and lashing out at someone that had no control over the situation. Now...truth or dare time. Without rhetoric, if the situation were reversed and the "F-bomb" had of been dropped on the OP by a TSA screener, ticket agent, LEO, FA, CAPT, or a FAM, how many would be on here taking an entirely opposite side, directing the OP to write their congressman or to file a complaint after describing these people as unprofessional, stupid, or jack-booted thugs? How many would say it is different because these people should act professional and be above this, while the OP is not held to this standard? The point is, either you have class or you don't. Cursing the FA shows a lack of class due to her inability to control the situation. I know..I know...you have a Constitutional right to curse someone. Well, you have a Constitutional right to fart in a full elevator also, but I hope you don't exercise that one every time. Just because you CAN do something doesn't mean that you SHOULD...we usually learn this as children. (I would probably agree with the OP if he had of just taken the pilot to the side and discussed his inability to keep the passengers informed) |
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