Perhaps you missed the part where some of the other passengers provided contact info and commisserated that he got a raw deal when he reached baggage claim?

As to your other comment ... 2 year old? :confused:

No, actually my vocabulary is quite broad. F*ck is one of many words one can use to express frustration.

Quite simply, it's an all-purpose word. It (an its derivatives) can be a verb, an adverb, an adjective, a noun---it's quite versatile.

Yep, that's exactly what we're supposed to do. I ignore cranky people all the time.

::looks around:: :D

No, I didn't miss that part at all. Some tanslates to how many..2? Out of how many on board? If beauty is in the eye of the beholder, than it was up to the FA to decide if his behavior was offensive or not and evidently she did. With all airports backed up having delays, how many times a day does she have to put up with this type of behavior on a daily basis? I'm sure that most if not all the passengers on this flight may think twice before unloading their frustration on the most convenient target on a flight in the future. There is still a level of decorum that is expected in certain venues of life. If one doesn't respect themself, they could at least respect those around them.

How come you had nothing to say about falsifying the letter to the airlines to try to get them to pony up the compensation?

I remeber when I was a teenager and reading all the verstile ways that word could be used. It wasn't particularly funny then, nor is it now. Do you talk like that around your mother, grandmother, aunt? Sounds to me as if we're moving the locker room into the plane>

Possibly. But is that illegal and is it a reason to call the police?

And yes, I've said that word in front of everyone in my family. No cops at the family reunion yet.

I think the difference in opinion as to the reaction to the OP using the F-word really translates to the current climate in the US in general. There seems to be quite a few people that feel law enforcement is there to uphold their own personal idea of moral correctness.

These are the same people who, when offended, want the offender punished and society to change as a whole in order to adhere to a more strict level of decorum just to appease their own inability to accept, and deal with, the myriad of personalities out there.

You toss the average joe (or josephina) from rural Arkansas into downtown NYC, and you'll see what I mean. They'll go home with stories of foul creatures sinning at every turn. They'll be counting the minutes until the go back home, where the sinning takes place behind the good ol' fashioned Southern facade of faux-reality.

The OP used the F word. Oh my GOD!! I feel the fabric of space-time ripping apart as I type!! :rolleyes:

Get over it folks.

^

I don't believe anyone has said that the FA in question, or any FA or any customer facing professional for that matter, has to put up with being cursed at. But as someone who often has the f-bomb, and worse, hurled at me from my customers on trading floors, I know that there are ways to make the offender aware that his words are unacceptable and that I do not have to accept that behavior from him, short of calling in law enforcement - way short of that. It's really basic customer service skills we are talking about here, nothing earth shattering about it.

^^ 100% agree. It's really a shame that the FA didn't provide timely updates and empathize with the OP before he had a chance to get frustrated enoughto let the F-bomb fly. AA if you are going to continue to fly overcrowded planes to overcrowded airports without enough gates, please try your FAs in basic customer service skills particularly how to deal when things go wrong. It's something that I was taught when I worked in a restaurant during college.

I don't expect the police to do anything to make others think or feel as I do. How come you guys are reacting to my point of view on the behavior that began this thread but no one has said peep about slanting the story to the airlines to try to get the compensation? Are we a little ethically challanged here or is this just some more of lowering our integrity levels?

APW Girl
I wasn't referring specifically to you at all. But, if you happen to be one of the people who claims that the OP got what he deserved, then, as they say: If the shoe fits....

Just because we all don't comment on every reply does not mean we agree with the poster's suggestions. If I'm correct, that was one poster's suggestion (I'm not going to dig back through all the replies to find out). Lack of posts agreeing with the suggestion and lack of additional commentary regarding that suggestion pretty much says it all.

I am neither ethically-challenged nor have I lowered my personal integrity by not commenting on that suggestion.

Fair enough. I didn't say he got what he deserved but I do think he wanted to be exonerated for his part in the matter. Everyone knows that the first FAs were nurses. Maybe they need to bring that back with new requirement..,they should be trained psych nurses.

I didn't get that exoneration was the desire of the OP, rather a comment on the imbalance between action and reaction. Though, now that you say it, your understanding of the post may be pretty common, which would explain why so many people here were quick to vilify the OP and ignore the actions of the FA.

Overall, this has been a pretty interesting thread. Not so much the topic, but the comments. Gives you an idea of who surrounds us up there. :)