Jan 3, 2021, 2:43 pm
Last edit by: zebranz
Please record data points in a structured form in this wiki (in addition to posting to the thread):
Date of the offer [mm/dd/yyyy], the offer, how long you had the card and yearly spend)
__________________________________________________ _____________
Tips:
When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.
If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. For example a no-fee Sapphire product exists for downgrade which is not available to new applicants. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html
If you have Ultimate Rewards points in the account you're calling about, try transferring them to another account before calling. For example, if you will ask for a retention on your Sapphire card, transfer the points to your Freedom card in advance.
The archived 2020 edition is here: https://www.flyertalk.com/forum/chas...-archived.html
__________________________________________________ ___________
Chase IHG Rewards Club Premier VISA
6/9/20 - No offers. Paid the $89 annual fee
7/13/20 - No offers, cancelled (card opened March 2016 and upgraded to Premier in April 2020, but zero spend on it)
12/11/20 no offers (no spend) called twice
7/7/2021 - $50 Credit, had card for 3 years w/ $0 spend
11/29/21 - $5 Credit, had card for 3 years w/ $0 spend too
3/3/22 - no offers, $0 spend, paid fee.
6/6/23 - $90 statement credit, no spend requirement.
7/6/23 - $50 statement credit (w/no spend requirement). Had card for several years, $20 monthly spend.
8/12/23 - $50 statement credit. Have had card for years but in May received business card. Prior minimal spends only at IHG hotels.
Chase IHG rewards Club Mastercard (older version of Chase IHG)
9/9/20- $25 credit. Zero spend.
11/25/20 - $25 credit. Zero spend required.
12/1/20 - $25 credit. Zero Spend required. Almost zero spend on card and have had it ~5 years, first retention offer.
12/7/20 - $25 credit, Zero spend required, Almost Zero Spend, had card for 7 years, first retention offer
3/27/21 - no retention offer, only about $170/month on cell phone for last few months, zero spend before then, had card for several years.
7/18/21 $25 credit. Zero spend required. Zero spent on card. Had since 2012.
Chase Sapphire Preferred
7/6/2020 offered and took $60 account credit, had card since 2011, $100,000 spend
12/26/2020 offered $60 statement credit. accepted. Took less than 1 min. Had card for 5 yrs. Spend ~10K this year.
12/26/2020 no retention offer. Downgraded to Freedom Unlimited. Spend, ~$6K a year.
1/2/2021 Many years, variable spend, 2019 was probably around 10K (as a Reserved), 2020 less for obvious reasons, no offer, closed
2/2/2021: 6k spend last year. No offer, told to use my Ultimate Rewards points to pay for the fee if I wanted to offset it.
4/29/2022 Little spend, offer to downgrade to no fee card, closed account
Chase Sapphire Reserve
12/30/2020 Offered $150. Annual spend ~ $40k. AF hit 1 December
1/28/2021: 40K spend last year. Called to see any retention offers. $150 statement credit. Took it right away.
2/9/2021: 8K spend last year. Called and asked, no offers.
2/25/2021: $6K spend in 2020 (much lower than usual). Called and asked to offset $450 renewal that hit 2/1. Offered $250. Accepted it (of course).
10/28/21 No offer and am billed the full $550 both in ‘20 and ‘21
12/04/21: No offer. Will retain and use PYB to defray af
4/13/22: No offer. Did nor ask. About $6k annual spend over several years
9/1/22 : 40-50k average spend (but 25k last couple of years). Offered 50% bonus to use UR points for PYB on AF (ie. 1.5c value). Declined and downgrade to CSP.
9/16/22: 24K average spend; AF due; called and asked for offer; no offer. PC to FU.
3/17/23 30K spend last 12 mos. No offer. Called twice. PC to FU. Pissed by changes to Pay Yourself Back.
Chase World of Hyatt Visa
9/4/20 No offer, had a high spend
11/19/20: $35 statement credit
9/17/21: $50 statement credit
12/06/21: No offer, and a regular spender on card at Hyatts and for Hyatt night credits
Chase United MP Explorer
13 Nov 2020, offered and accepted $60 credit, had card since 2004, $8000 spend in 2019, $800 year to date
2/24/2023 offered and accepted $100 statement credit. Had card for three years, spend varied between $3k and $15k per year.
Chase UA Presidential Plus MC
12/29/2021: Offered $100 statement credit with no spend requirement (same offer received in previous years). Approx. $28K spend in past year, about 1/4 of usual spend on that card. Accepted offer and credit posted on 1/4/2022.
Chase United Quest
21 April 2022: $100 statement credit, no requirements.
4 May 2022: $100 statement credit, no requirements.
17 May 2022: $100 statement credit, no requirements.
22 June 2022: $100 statement credit, no requirements.
6 October 2022: $100 statement credit, no requirements.
28 May 2023: $100 statement credit, no requirements.
9 June 2023: no offer.
Chase United Business
20 Jun 2022, no offer at 2nd anniversary. Almost no spend.
Chase Marriott Boundless
03 Dec 2020. Offered and accepted $50 credit (towards $95 fee) with no spend required. $0 spend in last 12 months.
16 Jan 2021. Offered and accepted $50 credit (towards $95 fee) with no spend required.
6/9/21: nothing offered (other than downgrade) but I have little to no spend on this (terrible) card
07 Jul 2021: First rep offered nothing. HUACA, offered and accepted $50 credit (towards $95 fee) with no spend required. No spend in last 12 months.
Chase British Airways
02/09/2021 No offer. Spent $50k
03/23/2021 Offered 15k to keep. Had 3 years, spent $10k 1st year only
06/08/2021 Offered 15k to keep
09/14/2021: Offered and accepted $50 statement credit (towards $95fee) with no spend required. $0 spend since CoVid.
11/13/2021: No offer. Had for several years, minimal use
02/15/2022 No offer. Had for 2 yr w/ $50k spent/yr
03/23/2022 Offered 15k, minimal spend. Had multiple years
06/16/2022: Offered 15k Avios, no spend. Accepted. Chase BA cardholder for 11 years. $0 spend year to date, probably $0 spent last year.
09/28/2022 No offer. 1 yr old card
02/04/2023: No offer. Longtime cardholder, little spent
02/14/2023: No offer. 1 yr old. Minimal spent
Chase Ritz Carlton Visa
January 2022: Offered and accepted $150 statement credit with no spend required; ~$5,000 spend in 2021. Second consecutive retention offer.
6/6/23: $150 statement credit (no spend requirement). First time requesting a retention offer. $3K annual spend
Chase Southwest Plus (Personal, not Business)
11 Feb 2022: Offered $70 to offset $69 annual fee. Third anniversary, had paid the fee on first two anniversaries. Had some recent spend but rarely used before that. Called after fee had posted on statement.
06 Feb 2023: Offered $70 to offset $69 annual fee. Fourth anniversary, had same credit last year. Had a quarterly spend offer I maxed out, otherwise no spend. Called after fee had posted on statement.
JPM Reserve
10 Oct 2022, No offer at 8th anniversary.
Ink Business Preferred
06 Feb 2023: No offer. First anniversary, minimal spend after signup bonus. Called after fee posted on statement.
03 May 2023: No offer. First anniversary, minimal spend after signup bonus (maybe $300). Called after fee posted on statement.
Marriott Premier Plus Business Visa
22 Mar 2023. No offer. Card opened 2015. $2k spend last 12 months. Got $100 2 years ago, $50 last year, nothing this year. Closed card.
Date of the offer [mm/dd/yyyy], the offer, how long you had the card and yearly spend)
__________________________________________________ _____________
Tips:
When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.
If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. For example a no-fee Sapphire product exists for downgrade which is not available to new applicants. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html
If you have Ultimate Rewards points in the account you're calling about, try transferring them to another account before calling. For example, if you will ask for a retention on your Sapphire card, transfer the points to your Freedom card in advance.
The archived 2020 edition is here: https://www.flyertalk.com/forum/chas...-archived.html
__________________________________________________ ___________
Chase IHG Rewards Club Premier VISA
6/9/20 - No offers. Paid the $89 annual fee
7/13/20 - No offers, cancelled (card opened March 2016 and upgraded to Premier in April 2020, but zero spend on it)
12/11/20 no offers (no spend) called twice
7/7/2021 - $50 Credit, had card for 3 years w/ $0 spend
11/29/21 - $5 Credit, had card for 3 years w/ $0 spend too
3/3/22 - no offers, $0 spend, paid fee.
6/6/23 - $90 statement credit, no spend requirement.
7/6/23 - $50 statement credit (w/no spend requirement). Had card for several years, $20 monthly spend.
8/12/23 - $50 statement credit. Have had card for years but in May received business card. Prior minimal spends only at IHG hotels.
Chase IHG rewards Club Mastercard (older version of Chase IHG)
9/9/20- $25 credit. Zero spend.
11/25/20 - $25 credit. Zero spend required.
12/1/20 - $25 credit. Zero Spend required. Almost zero spend on card and have had it ~5 years, first retention offer.
12/7/20 - $25 credit, Zero spend required, Almost Zero Spend, had card for 7 years, first retention offer
3/27/21 - no retention offer, only about $170/month on cell phone for last few months, zero spend before then, had card for several years.
7/18/21 $25 credit. Zero spend required. Zero spent on card. Had since 2012.
Chase Sapphire Preferred
7/6/2020 offered and took $60 account credit, had card since 2011, $100,000 spend
12/26/2020 offered $60 statement credit. accepted. Took less than 1 min. Had card for 5 yrs. Spend ~10K this year.
12/26/2020 no retention offer. Downgraded to Freedom Unlimited. Spend, ~$6K a year.
1/2/2021 Many years, variable spend, 2019 was probably around 10K (as a Reserved), 2020 less for obvious reasons, no offer, closed
2/2/2021: 6k spend last year. No offer, told to use my Ultimate Rewards points to pay for the fee if I wanted to offset it.
4/29/2022 Little spend, offer to downgrade to no fee card, closed account
Chase Sapphire Reserve
12/30/2020 Offered $150. Annual spend ~ $40k. AF hit 1 December
1/28/2021: 40K spend last year. Called to see any retention offers. $150 statement credit. Took it right away.
2/9/2021: 8K spend last year. Called and asked, no offers.
2/25/2021: $6K spend in 2020 (much lower than usual). Called and asked to offset $450 renewal that hit 2/1. Offered $250. Accepted it (of course).
10/28/21 No offer and am billed the full $550 both in ‘20 and ‘21
12/04/21: No offer. Will retain and use PYB to defray af
4/13/22: No offer. Did nor ask. About $6k annual spend over several years
9/1/22 : 40-50k average spend (but 25k last couple of years). Offered 50% bonus to use UR points for PYB on AF (ie. 1.5c value). Declined and downgrade to CSP.
9/16/22: 24K average spend; AF due; called and asked for offer; no offer. PC to FU.
3/17/23 30K spend last 12 mos. No offer. Called twice. PC to FU. Pissed by changes to Pay Yourself Back.
Chase World of Hyatt Visa
9/4/20 No offer, had a high spend
11/19/20: $35 statement credit
9/17/21: $50 statement credit
12/06/21: No offer, and a regular spender on card at Hyatts and for Hyatt night credits
Chase United MP Explorer
13 Nov 2020, offered and accepted $60 credit, had card since 2004, $8000 spend in 2019, $800 year to date
2/24/2023 offered and accepted $100 statement credit. Had card for three years, spend varied between $3k and $15k per year.
Chase UA Presidential Plus MC
12/29/2021: Offered $100 statement credit with no spend requirement (same offer received in previous years). Approx. $28K spend in past year, about 1/4 of usual spend on that card. Accepted offer and credit posted on 1/4/2022.
Chase United Quest
21 April 2022: $100 statement credit, no requirements.
4 May 2022: $100 statement credit, no requirements.
17 May 2022: $100 statement credit, no requirements.
22 June 2022: $100 statement credit, no requirements.
6 October 2022: $100 statement credit, no requirements.
28 May 2023: $100 statement credit, no requirements.
9 June 2023: no offer.
Chase United Business
20 Jun 2022, no offer at 2nd anniversary. Almost no spend.
Chase Marriott Boundless
03 Dec 2020. Offered and accepted $50 credit (towards $95 fee) with no spend required. $0 spend in last 12 months.
16 Jan 2021. Offered and accepted $50 credit (towards $95 fee) with no spend required.
6/9/21: nothing offered (other than downgrade) but I have little to no spend on this (terrible) card
07 Jul 2021: First rep offered nothing. HUACA, offered and accepted $50 credit (towards $95 fee) with no spend required. No spend in last 12 months.
Chase British Airways
02/09/2021 No offer. Spent $50k
03/23/2021 Offered 15k to keep. Had 3 years, spent $10k 1st year only
06/08/2021 Offered 15k to keep
09/14/2021: Offered and accepted $50 statement credit (towards $95fee) with no spend required. $0 spend since CoVid.
11/13/2021: No offer. Had for several years, minimal use
02/15/2022 No offer. Had for 2 yr w/ $50k spent/yr
03/23/2022 Offered 15k, minimal spend. Had multiple years
06/16/2022: Offered 15k Avios, no spend. Accepted. Chase BA cardholder for 11 years. $0 spend year to date, probably $0 spent last year.
09/28/2022 No offer. 1 yr old card
02/04/2023: No offer. Longtime cardholder, little spent
02/14/2023: No offer. 1 yr old. Minimal spent
Chase Ritz Carlton Visa
January 2022: Offered and accepted $150 statement credit with no spend required; ~$5,000 spend in 2021. Second consecutive retention offer.
6/6/23: $150 statement credit (no spend requirement). First time requesting a retention offer. $3K annual spend
Chase Southwest Plus (Personal, not Business)
11 Feb 2022: Offered $70 to offset $69 annual fee. Third anniversary, had paid the fee on first two anniversaries. Had some recent spend but rarely used before that. Called after fee had posted on statement.
06 Feb 2023: Offered $70 to offset $69 annual fee. Fourth anniversary, had same credit last year. Had a quarterly spend offer I maxed out, otherwise no spend. Called after fee had posted on statement.
JPM Reserve
10 Oct 2022, No offer at 8th anniversary.
Ink Business Preferred
06 Feb 2023: No offer. First anniversary, minimal spend after signup bonus. Called after fee posted on statement.
03 May 2023: No offer. First anniversary, minimal spend after signup bonus (maybe $300). Called after fee posted on statement.
Marriott Premier Plus Business Visa
22 Mar 2023. No offer. Card opened 2015. $2k spend last 12 months. Got $100 2 years ago, $50 last year, nothing this year. Closed card.
Chase Retention Offers (2021-2023)
Jan 12, 2021, 9:00 am
#16
Join Date: Apr 2015
Location: BOS
Posts: 19
Chase World of Hyatt
01/12/2021
Chase World of Hyatt
No offer
Cardmember since November 2018
Annual spend of $2990
Chase World of Hyatt
No offer
Cardmember since November 2018
Annual spend of $2990
Jan 12, 2021, 9:03 am
#17
Join Date: Apr 2015
Location: BOS
Posts: 19
Chase Ritz-Carlton Rewards
01/12/2021
Chase Ritz-Carlton Rewards
$150 statement credit
Cardmember since December 2014
Annual spend of $360
Chase Ritz-Carlton Rewards
$150 statement credit
Cardmember since December 2014
Annual spend of $360
Jan 12, 2021, 10:44 am
#18
Join Date: Jan 2020
Programs: American Express Platinum, Hilton Gold, Hertz President's Circle, National Executive Elite
Posts: 69
United MileagePlus Club Card
Called this morning (1/12) to cancel my Club Card right before the annual fee is set to hit. Was offered a $100 statement credit or the option to downgrade to the Explorer Card. Had upgraded from Explorer to Club last year so I was not eligible for the SUB. Ended up taking the downgrade since I recently signed up for the American Express Platinum.
Jan 13, 2021, 3:51 pm
#19
Join Date: Jan 2003
Location: New York, NY, USA
Programs: UA 1K - 2.1MM, HH LT Diamond, IHG Diamond, Bonvoy LT Titanium, Hyatt Glob
Posts: 766
1/12 - Ritz $150 statement credit, same as last year.
1/12 - World of Hyatt $50 statement credit
Minimal spend on either card.
1/12 - World of Hyatt $50 statement credit
Minimal spend on either card.
Jan 13, 2021, 5:16 pm
#20
Join Date: Jan 2003
Location: New York, NY, USA
Programs: UA 1K - 2.1MM, HH LT Diamond, IHG Diamond, Bonvoy LT Titanium, Hyatt Glob
Posts: 766
Jan 16, 2021, 9:24 am
#21
Join Date: May 2008
Programs: Hyatt Globalist, HH Diamond, MR Titanium, MR LTP, AA EP, UA Silver
Posts: 743
1/16 - Chase Marriott Bonvoy Boundless, held for over 5 years, minimal spend in 2020 due to COVID, offered $50 statement credit or downgrade to Bold. Accepted $50 credit, kept card open. No retention offered last year on this card.
Jan 19, 2021, 1:08 am
#22
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Anyone have experience getting retention 3 months after the AF was posted?
Jan 19, 2021, 5:21 am
#23
Join Date: Jan 2003
Location: New York, NY, USA
Programs: UA 1K - 2.1MM, HH LT Diamond, IHG Diamond, Bonvoy LT Titanium, Hyatt Glob
Posts: 766
Jan 22, 2021, 2:43 am
#24
Join Date: Sep 2010
Location: EWR/PHL/JFK
Programs: A3*G, AS MVPG, UA, AA
Posts: 610
United Explorer
btw, since i reached the end of my free year, i called chase and asked what could be done about the annual fee. i was genuinely surprised when the only option offered was to downgrade to the no-fee card. given the pandemic you would think they would be ok with a spending challenge? anyway, i took the offer. note that the no-fee card provides only secondary car rental insurance coverage, unlike the paid card where it is primary.
Last edited by mia; Jan 22, 2021 at 6:31 pm
Jan 22, 2021, 8:54 am
#25
Join Date: Jan 2021
Posts: 2
Chase Southwest Priority
Called today about my annual fee ($149) posting next week on my Southwest RapidRewards Priority card. Explained was considering cancelling since I will not be traveling in 2021 and wanted to see what my options were to cancel or downgrade. Was not offered retention offer. Confirmed I had 30 days from when annual fee posted to cancel. I will try again next week and cancel if no offer.
Jan 22, 2021, 9:32 am
#26
Join Date: Aug 2014
Posts: 1,303
Called today about my annual fee ($149) posting next week on my Southwest RapidRewards Priority card. Explained was considering cancelling since I will not be traveling in 2021 and wanted to see what my options were to cancel or downgrade. Was not offered retention offer. Confirmed I had 30 days from when annual fee posted to cancel. I will try again next week and cancel if no offer.
Jan 22, 2021, 12:31 pm
#27
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
If you read a Chase paper or PDF statement you will find that you have 30 days from the date of the statement on which the fee appears. The posting date of the fee is unimportant.
Jan 22, 2021, 5:20 pm
#28
Join Date: Nov 2016
Location: SEA
Programs: DL DM
Posts: 290
btw, since i reached the end of my free year, i called chase and asked what could be done about the annual fee. i was genuinely surprised when the only option offered was to downgrade to the no-fee card. given the pandemic you would think they would be ok with a spending challenge? anyway, i took the offer. note that the no-fee card provides only secondary car rental insurance coverage, unlike the paid card where it is primary.
My AF just posted after my first year. No retention offer either, so I downgraded to the Gateway no AF card.
Jan 23, 2021, 12:21 pm
#29
Join Date: Jan 2017
Posts: 100
I am using an Alliant for cash back for a year for simplicity.
We probably aren't doing personal travel until 2022 and I have enough Hyatt and Delta points to fund the first excursion that year.
Edit: Although I might let Amazon stay on Amazon because I can use it as a 4.76% back card even without logging in to Chase to mess with the rewards and keep up with the categories.
We probably aren't doing personal travel until 2022 and I have enough Hyatt and Delta points to fund the first excursion that year.
Edit: Although I might let Amazon stay on Amazon because I can use it as a 4.76% back card even without logging in to Chase to mess with the rewards and keep up with the categories.
Jan 23, 2021, 3:22 pm
#30
Join Date: Feb 2013
Programs: Hilton Plastic, Delta Silver Emeritus
Posts: 1,037