Old Jan 3, 2021, 2:43 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: zebranz
Please record data points in a structured form in this wiki (in addition to posting to the thread):

Date of the offer [mm/dd/yyyy], the offer, how long you had the card and yearly spend)

__________________________________________________ _____________
Tips:

When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.

If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. For example a no-fee Sapphire product exists for downgrade which is not available to new applicants. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html

If you have Ultimate Rewards points in the account you're calling about, try transferring them to another account before calling. For example, if you will ask for a retention on your Sapphire card, transfer the points to your Freedom card in advance.

The archived 2020 edition is here: https://www.flyertalk.com/forum/chas...-archived.html

__________________________________________________ ___________

Chase IHG Rewards Club Premier VISA

6/9/20 - No offers. Paid the $89 annual fee
7/13/20 - No offers, cancelled (card opened March 2016 and upgraded to Premier in April 2020, but zero spend on it)
12/11/20 no offers (no spend) called twice
7/7/2021 - $50 Credit, had card for 3 years w/ $0 spend
11/29/21 - $5 Credit, had card for 3 years w/ $0 spend too
3/3/22 - no offers, $0 spend, paid fee.
6/6/23 - $90 statement credit, no spend requirement.
7/6/23 - $50 statement credit (w/no spend requirement). Had card for several years, $20 monthly spend.
8/12/23 - $50 statement credit. Have had card for years but in May received business card. Prior minimal spends only at IHG hotels.

Chase IHG rewards Club Mastercard (older version of Chase IHG)
9/9/20- $25 credit. Zero spend.
11/25/20 - $25 credit. Zero spend required.
12/1/20 - $25 credit. Zero Spend required. Almost zero spend on card and have had it ~5 years, first retention offer.
12/7/20 - $25 credit, Zero spend required, Almost Zero Spend, had card for 7 years, first retention offer
3/27/21 - no retention offer, only about $170/month on cell phone for last few months, zero spend before then, had card for several years.
7/18/21 $25 credit. Zero spend required. Zero spent on card. Had since 2012.

Chase Sapphire Preferred

7/6/2020 offered and took $60 account credit, had card since 2011, $100,000 spend
12/26/2020 offered $60 statement credit. accepted. Took less than 1 min. Had card for 5 yrs. Spend ~10K this year.
12/26/2020 no retention offer. Downgraded to Freedom Unlimited. Spend, ~$6K a year.
1/2/2021 Many years, variable spend, 2019 was probably around 10K (as a Reserved), 2020 less for obvious reasons, no offer, closed
2/2/2021: 6k spend last year. No offer, told to use my Ultimate Rewards points to pay for the fee if I wanted to offset it.
4/29/2022 Little spend, offer to downgrade to no fee card, closed account

Chase Sapphire Reserve

12/30/2020 Offered $150. Annual spend ~ $40k. AF hit 1 December
1/28/2021: 40K spend last year. Called to see any retention offers. $150 statement credit. Took it right away.
2/9/2021: 8K spend last year. Called and asked, no offers.
2/25/2021: $6K spend in 2020 (much lower than usual). Called and asked to offset $450 renewal that hit 2/1. Offered $250. Accepted it (of course).
10/28/21 No offer and am billed the full $550 both in 20 and 21

12/04/21: No offer. Will retain and use PYB to defray af
4/13/22: No offer. Did nor ask. About $6k annual spend over several years
9/1/22 : 40-50k average spend (but 25k last couple of years). Offered 50% bonus to use UR points for PYB on AF (ie. 1.5c value). Declined and downgrade to CSP.
9/16/22: 24K average spend; AF due; called and asked for offer; no offer. PC to FU.
3/17/23 30K spend last 12 mos. No offer. Called twice. PC to FU. Pissed by changes to Pay Yourself Back.

Chase World of Hyatt Visa
9/4/20 No offer, had a high spend
11/19/20: $35 statement credit
9/17/21: $50 statement credit
12/06/21: No offer, and a regular spender on card at Hyatts and for Hyatt night credits

Chase United MP Explorer
13 Nov 2020, offered and accepted $60 credit, had card since 2004, $8000 spend in 2019, $800 year to date
2/24/2023 offered and accepted $100 statement credit. Had card for three years, spend varied between $3k and $15k per year.

Chase UA Presidential Plus MC
12/29/2021: Offered $100 statement credit with no spend requirement (same offer received in previous years). Approx. $28K spend in past year, about 1/4 of usual spend on that card. Accepted offer and credit posted on 1/4/2022.

Chase United Quest
21 April 2022: $100 statement credit, no requirements.
4 May 2022: $100 statement credit, no requirements.
17 May 2022: $100 statement credit, no requirements.
22 June 2022: $100 statement credit, no requirements.
6 October 2022: $100 statement credit, no requirements.
28 May 2023: $100 statement credit, no requirements.
9 June 2023: no offer.

Chase United Business
20 Jun 2022, no offer at 2nd anniversary. Almost no spend.

Chase Marriott Boundless
03 Dec 2020. Offered and accepted $50 credit (towards $95 fee) with no spend required. $0 spend in last 12 months.
16 Jan 2021. Offered and accepted $50 credit (towards $95 fee) with no spend required.
6/9/21: nothing offered (other than downgrade) but I have little to no spend on this (terrible) card
07 Jul 2021: First rep offered nothing. HUACA, offered and accepted $50 credit (towards $95 fee) with no spend required. No spend in last 12 months.

Chase British Airways
02/09/2021 No offer. Spent $50k
03/23/2021 Offered 15k to keep. Had 3 years, spent $10k 1st year only
06/08/2021 Offered 15k to keep
09/14/2021: Offered and accepted $50 statement credit (towards $95fee) with no spend required. $0 spend since CoVid.
11/13/2021: No offer. Had for several years, minimal use
02/15/2022 No offer. Had for 2 yr w/ $50k spent/yr
03/23/2022 Offered 15k, minimal spend. Had multiple years
06/16/2022: Offered 15k Avios, no spend. Accepted. Chase BA cardholder for 11 years. $0 spend year to date, probably $0 spent last year.
09/28/2022 No offer. 1 yr old card
02/04/2023: No offer. Longtime cardholder, little spent
02/14/2023: No offer. 1 yr old. Minimal spent


Chase Ritz Carlton Visa
January 2022: Offered and accepted $150 statement credit with no spend required; ~$5,000 spend in 2021. Second consecutive retention offer.
6/6/23: $150 statement credit (no spend requirement). First time requesting a retention offer. $3K annual spend

Chase Southwest Plus (Personal, not Business)
11 Feb 2022: Offered $70 to offset $69 annual fee. Third anniversary, had paid the fee on first two anniversaries. Had some recent spend but rarely used before that. Called after fee had posted on statement.
06 Feb 2023: Offered $70 to offset $69 annual fee. Fourth anniversary, had same credit last year. Had a quarterly spend offer I maxed out, otherwise no spend. Called after fee had posted on statement.

JPM Reserve
10 Oct 2022, No offer at 8th anniversary.

Ink Business Preferred
06 Feb 2023: No offer. First anniversary, minimal spend after signup bonus. Called after fee posted on statement.
03 May 2023: No offer. First anniversary, minimal spend after signup bonus (maybe $300). Called after fee posted on statement.

Marriott Premier Plus Business Visa
22 Mar 2023. No offer. Card opened 2015. $2k spend last 12 months. Got $100 2 years ago, $50 last year, nothing this year. Closed card.



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Chase Retention Offers (2021-2023)

Old Jan 1, 2021, 2:19 am
  #1  
Original Poster
 
Join Date: Mar 2010
Location: TPE, SFO, PAE
Posts: 877
Chase Retention Offers (2021-2023)

Originally Posted by ucfzf10
I got $50 credit on the IHG Reward Mastercard. No spend required. I use the card only for the Chase offers. I opened this card in 2012.
Most of the previous data points (including mine) on the IHG Select were $25. So now Chase/IHG is paying you a dollar for the free night certificate? Best deal ever!
ithinkurdumb is offline  
Old Jan 1, 2021, 8:18 am
  #2  
 
Join Date: Dec 2010
Location: NYC
Programs: Kettle Class
Posts: 814
A $150 statement credit continues to be available as a retention offer for the RC Visa as of this week. Pleasant exchange with the rep and a worthwhile discount on the benefits offered by the card. I don't expect to receive this offer every year, but it's likely I will get more limited use out of the card in at least 2021, so this does make the value proposition a bit better at least for the coming year.
happychic likes this.
progapanda is offline  
Old Jan 2, 2021, 11:51 am
  #3  
 
Join Date: Mar 2018
Posts: 35
Just got a $50 statement credit on the old Marriott business card.
Drewm33 is offline  
Old Jan 2, 2021, 4:30 pm
  #4  
 
Join Date: Feb 2013
Programs: Hilton Plastic, Delta Silver Emeritus
Posts: 1,038
CSP

This was a strange call. The rep invited my story so I told the sad tale of how the Reserve is now complicated with the Door Dash and the like instead of easy like it used to be. So I downgraded a couple months ago. And now my Sapphire Preferred is out earned in many bonus categories by my Unlimited. I expected after my artful tale of woe that I'd get the $60 offer. But, they went ahead and canceled. They didn't even give the usual ask about transferring credit lines.

I suppose it is Saturday. I probably would have called Monday if I were particularly worried about being retained. I guess if I don't like my new card in about 6 months I'll be under 5/24 and I can try again.

Last edited by highops; Jan 2, 2021 at 4:50 pm
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Old Jan 2, 2021, 6:29 pm
  #5  
mia
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Signatures.
 
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Originally Posted by highops
.... I guess if I don't like my new card in about 6 months .....
Which card?
mia is online now  
Old Jan 2, 2021, 6:58 pm
  #6  
 
Join Date: Feb 2013
Programs: Hilton Plastic, Delta Silver Emeritus
Posts: 1,038
Originally Posted by mia
Which card?
I am using an Alliant for cash back for a year for simplicity.

We probably aren't doing personal travel until 2022 and I have enough Hyatt and Delta points to fund the first excursion that year.

Edit: Although I might let Amazon stay on Amazon because I can use it as a 4.76% back card even without logging in to Chase to mess with the rewards and keep up with the categories.

Last edited by highops; Jan 2, 2021 at 7:08 pm
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Old Jan 4, 2021, 5:12 pm
  #7  
 
Join Date: May 2012
Programs: Skymiles
Posts: 13
I was just charged for the annual fee of Ritz card, wondering if it's possible to get 2nd credit after getting one last year....
maxweipo is offline  
Old Jan 6, 2021, 12:53 pm
  #8  
 
Join Date: Sep 2018
Programs: United MileagePlus
Posts: 128
I have the MileagePlus Explorer Card. My AF posted on Jan 1. I am thinking of asking for a retention offer and then cancelling if not offered. I have Elite Status for 2021 so I don't need the benefits of the Explorer card such as boarding priority or free bags. Two questions: (1) If I say that I am thinking of cancelling and want a retention offer will I be able to cancel the cancellation if I decide not to proceed while on the phone (am I stuck with the cancellation if I just ask?). (2) Can I get this card again in the future (2022) if I cancel now? As my elite status lasts until Feb 2022.
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Old Jan 6, 2021, 9:40 pm
  #9  
 
Join Date: Nov 2016
Location: SEA
Programs: DL DM
Posts: 290
Originally Posted by Jm0115
I have the MileagePlus Explorer Card. My AF posted on Jan 1. I am thinking of asking for a retention offer and then cancelling if not offered. I have Elite Status for 2021 so I don't need the benefits of the Explorer card such as boarding priority or free bags. Two questions: (1) If I say that I am thinking of cancelling and want a retention offer will I be able to cancel the cancellation if I decide not to proceed while on the phone (am I stuck with the cancellation if I just ask?). (2) Can I get this card again in the future (2022) if I cancel now? As my elite status lasts until Feb 2022.
1) The way I usually go about it is to say "I am thinking about cancelling but wanted to see what my options are," and ask whether there are downgrade options, how long I have to decide (both of which I usually know ahead of time), and whether there are any retention offers. You can still back out of the conversation if you want to think about it. Downgrading to the Gateway card is an option for you, and that would still give you access to the expanded award availability. My AF just posted, and was planning to downgrade to that if there is no retention offer.
2) You can sign up again (and be eligible for a sign up bonus) 24 months after you last received a bonus (not 24 months after you opened the card).
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Old Jan 7, 2021, 10:39 am
  #10  
 
Join Date: Apr 2015
Location: BOS
Posts: 19
Chase Ink Business Preferred

Called 01/07/2021
Chase Ink Business Preferred
No offer other than downgrade
Card member since November 2018
$100 in spend
PointRockstar is offline  
Old Jan 9, 2021, 8:36 am
  #11  
 
Join Date: Jun 2008
Posts: 58
Called the Southwest Chase number on my card. Told them I'd just been charged $100 fee and asked if they could offer any credit for this year. They asked if I was considering canceling, and of course I said yes (which I'd forgotten to mention / lead with.)

I was immediately offered a $100 statement credit and took it. Whole call took less than a minute. I believe I got a spend-based offer last year, and I think I also got some offer or credit the year prior.
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Old Jan 11, 2021, 8:13 am
  #12  
 
Join Date: Jul 2016
Posts: 495
Chase retention bonus, sign on bonus, consolidating credit on 1 card, etc.

Could someone please answer these two questions?

a) Is chase offering a retention bonus for the Chase Mileage EXPLORER card? If so, how much is it? Should one seek a retention bonus on this card after the annual fee hits or mid year in a 12 month cycle?

b) If one has received a sign on bonus for the Explorer card, a year later, can one apply for the Chase United Club Infinite card and be eligible for its, if available, sign on bonus?

c) Can one hold the United Gateway and United Club Infinite Club simultaneously?

d) If one is consolidating credit on a single Chase card, (by transferring credit lines from other Chase cards), what is the maximum credit line you can have on a single Chase card, before it crosses a threshold when a hard credit card pull is required by Chase. Is that threshold $35K?

Thanks!!!
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Old Jan 11, 2021, 8:49 am
  #13  
mia
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Signatures.
 
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Originally Posted by edealinfo12345

a) Is chase offering a retention bonus for the Chase Mileage EXPLORER card?
Click here: Chase Retention Offers (2020/ARCHIVED)

Use "Search this Thread" with the term explorer and read the reports

Receiving a retention bonus has no bearing on eligibility to apply for another card. You can hold Explorer and Club cards simultaneously.
mia is online now  
Old Jan 11, 2021, 11:27 am
  #14  
 
Join Date: Sep 2018
Programs: United MileagePlus
Posts: 128
Talked to an agent about a statement credit or refund on the AF for the MileagePlus Explorer card (Chase). Nothing offered other than downgrade. Decided to move the credit limit from this card to another card and cancel. Agent said that offers are based on how much is spent on the card and other factors.
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Old Jan 12, 2021, 8:45 am
  #15  
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I have no luck with Chase retention offers for whatever reason. Nothing on either my Ritz (AF on 1/1) CSR (AF on 10/1) Hyatt (AF on 12/1). Called on the CSR last month, and the Ritz today. Today I asked the rep to look at the Hyatt while I was on the phone and she said nothing was available.
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