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Chase Sapphire Reserve (CSR) 2017-2019, archived

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Old Jan 10, 2017, 9:46 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: StartinSanDiego
This thread is now archived. The 2020 version is here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1997467-sapphire-reserve-higher-annual-fee-550-lyft-doordash-benefits.html
It was a continuation of THIS discussion.

Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:

$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.


This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)

As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.

Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):

https://creditcards.chase.com/credit...04&IS2F=Y71UH0

Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01

100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.

Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)

Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf

Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve

The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.

How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)

1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.

Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.

Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.

How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
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Chase Sapphire Reserve (CSR) 2017-2019, archived

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Old Mar 6, 2017, 9:07 pm
  #481  
glg
 
Join Date: Sep 2003
Location: Chicago, IL, US
Posts: 2,210
Originally Posted by eajusa
Yes, I wasn't going to drive to NYC (90 miles) to get to a branch either.
I don't know if it changes your calculus at all, but there are Chase branches in Jersey a lot closer to you than NYC.
glg is offline  
Old Mar 6, 2017, 9:55 pm
  #482  
Hilton Contributor BadgeIHG Contributor Badge
 
Join Date: Apr 2016
Location: DFW
Posts: 675
Originally Posted by aau
Is the last day to apply for 100k offer in-branch the 11th or the 12th? I've seen conflicting information.
The 11th since the 12th is a Sunday so the bank will be close.
vh_bu98 is offline  
Old Mar 6, 2017, 11:48 pm
  #483  
 
Join Date: Dec 2013
Location: Tennessee
Programs: SPG, Marriott, United, SWA, AA
Posts: 700
Planning on making the 80 mile trek to get my wife this card on the 8th. So as long as she applies that day, if it goes into pending she should be eligible for the bonus even if it does not get fully approved until say the next week?
1readyset2go is offline  
Old Mar 7, 2017, 6:16 am
  #484  
 
Join Date: Nov 2010
Location: Traveling some where hopefully
Programs: AS, AA Gold, and Hilton
Posts: 1,954
Originally Posted by 1readyset2go
Planning on making the 80 mile trek to get my wife this card on the 8th. So as long as she applies that day, if it goes into pending she should be eligible for the bonus even if it does not get fully approved until say the next week?
Correct with Chase it's the date you apply.
jjmiller69 is offline  
Old Mar 7, 2017, 6:25 am
  #485  
 
Join Date: Jun 2012
Location: ATL
Programs: DL, Marriott
Posts: 728
Any idea of pre-approvals will magically work in the last few days we have left for in-branch?
pritomd is offline  
Old Mar 7, 2017, 10:09 am
  #486  
 
Join Date: Jun 2011
Posts: 11
Originally Posted by Bearbear
You shouldn't have any issues related to your specific work situation as long as hh income, 5/24, credit score are fine. Go for it.
thank you, I just left the branch. That was very easy. I was approved and should have the card within the next two weeks . Now to decide if this will replace my AMEX platinum card. I love their concierge service but I just tried to call and there's a 30 minute wait to speak to someone on the phone.
brandik is offline  
Old Mar 7, 2017, 10:20 am
  #487  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,587
Originally Posted by eajusa
Yes, I wasn't going to drive to NYC (90 miles) to get to a branch either. I'm sure some people would. But for me to take a road trip for the extra 50K wasn't going to happen unless I had other things on the agenda. Time, as well as, wear and tear on the vehicle is money too. I'm sure going to enjoy the UR points I do get though.


Not sure where you live, but why would you have to drive 90 miles to get to a Chase branch? Chase has branches in NJ, in the Catskills/Hudson Valley, and on Long Island.
guv1976 is offline  
Old Mar 7, 2017, 10:45 am
  #488  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,587
Originally Posted by vh_bu98
The 11th since the 12th is a Sunday so the bank will be close.
There are a few Chase branches -- located in Orthodox Jewish communities -- that are open on Sunday. But if the application deadline is the 11th, that's not going to help anyone.
guv1976 is offline  
Old Mar 7, 2017, 11:42 am
  #489  
 
Join Date: Dec 2013
Location: Tennessee
Programs: SPG, Marriott, United, SWA, AA
Posts: 700
Originally Posted by jjmiller69
Correct with Chase it's the date you apply.

Thanks I thought that was the case, but wanted to be sure before making that drive. Much appreciated
1readyset2go is offline  
Old Mar 7, 2017, 2:00 pm
  #490  
Hilton Contributor BadgeIHG Contributor Badge
 
Join Date: Apr 2016
Location: DFW
Posts: 675
Originally Posted by guv1976
There are a few Chase branches -- located in Orthodox Jewish communities -- that are open on Sunday. But if the application deadline is the 11th, that's not going to help anyone.
When I called Chase, they told me the 11th.
vh_bu98 is offline  
Old Mar 7, 2017, 6:12 pm
  #491  
Suspended
 
Join Date: Oct 2016
Posts: 2,231
Originally Posted by Vaucluse
Went to Trenton branch today, 9.30 am, 6 people ahead of me applying for CC, approx 2 hours wait. Left and went to Ewing branch, 15 mins away, 2 people ahead of me, wait approx 20 mins, applied, and got the message for 7-10 business days decision. I'm 5/24 and it'll drop in another 20 days. We'll see if I can get approve by then.
Did anyone got a call from chase for approval? I got a call from a chase number, however it didn't leave any voicemail. (I don't pick up number which are not on my phone book)
Vaucluse is offline  
Old Mar 7, 2017, 7:14 pm
  #492  
 
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
Originally Posted by Vaucluse
Did anyone got a call from chase for approval? I got a call from a chase number, however it didn't leave any voicemail. (I don't pick up number which are not on my phone book)
If you don't get a call tomorrow, call the number back. They probably are trying to approve you and just want some additional information.
eajusa is offline  
Old Mar 8, 2017, 10:09 am
  #493  
 
Join Date: Jun 2011
Posts: 4
I just got approved at my local Chase even though I was at 5/24 (1 AU). I actually applied online back in early January but was declined since I was at 7/24, with 3 being AU. A few weeks ago I heard you could have AU accounts closed and removed from your credit report so that's what I did ... the 2 Chase AU accounts dropped off but the 1 Amex AU account didn't.

I figured it was worth the risk at 5/24 and thankfully I was right. I was initially declined at the branch but my banker called reconsideration for me and was able to have the application reopened so they could take another look. I was on the phone with them for about 15 minutes, during which time they confirmed a lot of the information on my application and asked several questions. I was finally approved after offering to move credit over from the regular Sapphire. For reference, I now have 5 Chase personal cards (United, British Airways, Ritz, Sapphire, Sapphire Reserve) and 1 business card (Ink Plus). I also have a Chase checking account.

Good luck.
LIMUgtr is offline  
Old Mar 8, 2017, 11:24 am
  #494  
 
Join Date: Nov 2014
Posts: 24
SO applied in-branch last Wednesday. Was told "pending," and denial letter arrived yesterday. Stated reason was that we'd already been extended the maximum amount of credit Chase was willing to offer. A 10 minute call to recon to re-balance existing credit lines led to an approval.

SO was at 4/24, with 3 existing chase accounts.
tomterrfic is offline  
Old Mar 8, 2017, 1:04 pm
  #495  
 
Join Date: Apr 2015
Location: San Diego
Posts: 229
I filled out the application in branch today; called the lending line and stated they could not give me approval since I had too many credit cards opened in the past 2 years. I only have 4 CC's with Chase, but it is an accurate fact.

Any ideas on what I should go back to them with? Want to get this 100k offer before this Saturday.

Application is good for 30-days.
memphian901 is offline  


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