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Chase Sapphire Reserve (CSR) 2017-2019, archived

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Old Jan 10, 2017, 9:46 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: StartinSanDiego
This thread is now archived. The 2020 version is here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1997467-sapphire-reserve-higher-annual-fee-550-lyft-doordash-benefits.html
It was a continuation of THIS discussion.

Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:

$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.


This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)

As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.

Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):

https://creditcards.chase.com/credit...04&IS2F=Y71UH0

Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01

100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.

Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)

Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf

Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve

The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.

How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)

1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.

Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.

Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.

How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
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Chase Sapphire Reserve (CSR) 2017-2019, archived

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Old Mar 1, 2017, 8:06 am
  #436  
 
Join Date: Apr 2013
Location: FLL ✈ ZRH ✈ MSP ✈✈✈✈
Programs: AMEX DL Reserve ✈ DL Diamond Medallion ✈ Marriott ✈ NWA
Posts: 156
Hi a question I just applied for the Chase Sapphire Reserve Card at my local Chase Branch.

She took my DL, Banking Relationship, Income, Employer Info. The person who took my information had me sign papers.

I asked if I was approved. She said it says pending. She states it may take a few days to find out. I asked if I was denied. She states No. She states if I had been denied it would have said it right away on the computer. She sates she has seen denied before for other customers who have applied for this card right away on her computer screen.

I'm confused. She said No I wasn't denied, then why didn't I get a yes from her at the moment I applied inside the branch?

Is this the normal process in order to get the card? That I have to wait to be approved?
What's the normal turn around time to get approved?

When I applied for my other Credit Cards I was approved right away.
I've only had 2 inquiries in the last 2 years that should come off in April 2017 that was for refinance my home.

I'm very anxious to get this card and use it to it's full potential.

I keep checking my Chase account online to see of I've been approved.

1112am update. I called Chase application status line and it states I'll know in 2 weeks in the mail.
I'm anxious to use and plan on another trip soon.
Patients is a virtue.

Please any input. Thank you

Last edited by NWA777; Mar 1, 2017 at 9:21 am
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Old Mar 1, 2017, 8:20 am
  #437  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Originally Posted by NWA777
...She said it says pending...
Many applications go to pending. You may wish to review this thread and decide to wait or call:

http://www.flyertalk.com/forum/chase...17-onward.html
mia is offline  
Old Mar 1, 2017, 9:49 am
  #438  
 
Join Date: Dec 2009
Posts: 142
Originally Posted by Namaste1
I got the same message but I was later approved same day without having to call. I received a letter a few days later, come to find out chase moved some credit around to approve me.
I haven't received an approval yet until today. I guess I will have to wait a bit longer
frugaltravel is offline  
Old Mar 1, 2017, 3:18 pm
  #439  
 
Join Date: Mar 2011
Programs: Marriott LT Platinum+Titanium Elite, Hyatt Globalist, AA EXP, Delta Plat, United Silver, AX Biz Cent
Posts: 705
If I currently have a Chase Saphire Preferred, and I apply for and am approved for a Chase Saphire Reserve, can I merge all points into one account, and close the Preferred account to save an annual fee, or will the points expire?
some dude is offline  
Old Mar 1, 2017, 3:28 pm
  #440  
 
Join Date: Aug 2016
Programs: United
Posts: 83
Originally Posted by some dude
If I currently have a Chase Saphire Preferred, and I apply for and am approved for a Chase Saphire Reserve, can I merge all points into one account, and close the Preferred account to save an annual fee, or will the points expire?
Yes absolutely
svirfnebli is offline  
Old Mar 1, 2017, 10:34 pm
  #441  
 
Join Date: May 2010
Location: SFO
Posts: 97
Interesting stats about this card from JP Morgan's Investor Day yesterday:

Average income: >$180k
Average Deposit and Investment Wallet: >$800k
Average FICO score: >785
Lift in On Chase spend (Compares July 2016 and December 2016 credit card spend (Pre-Reserve vs. Post-Reserve acquisition for existing Chase card customers only). Excludes December acquisitions): >50%

Last edited by mia; Mar 2, 2017 at 8:31 am Reason: Repair link
Wyfind is offline  
Old Mar 2, 2017, 7:47 am
  #442  
Moderator: Travel Buzz
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
Originally Posted by Wyfind
Interesting stats about this card from JP Morgan's Investor Day yesterday:
That link is broken. Can you repost it?

Last edited by mia; Mar 2, 2017 at 8:33 am Reason: Formatting
StartinSanDiego is offline  
Old Mar 2, 2017, 7:49 am
  #443  
Moderator: Hyatt; FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,947
Originally Posted by StartinSanDiego
That link is broken. Can you repost it?
Looks like there's an extra " at the end of the URL.

Try this: https://www.jpmorganchase.com/corpor...r_day_2017.pdf
Zorak is offline  
Old Mar 2, 2017, 8:33 am
  #444  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Moderator action

Originally Posted by Zorak
Looks like there's an extra " at the end of the URL.
Thank you. Link repaired.
mia is offline  
Old Mar 2, 2017, 9:13 am
  #445  
Hilton Contributor BadgeIHG Contributor Badge
 
Join Date: Apr 2016
Location: DFW
Posts: 675
Just got back from the bank. Instant approval for the Reserve with a $20k limit. I was at 3/24 including my Chase Ink Plus card.

The interesting points the banker mentioned was that the regular Preferred actually had a 100K in branch only bonus last month. I also asked him about the 5/24 rule and he said it was 8/24. Not sure if he was incorrect or if they changed things.

Last edited by vh_bu98; Mar 2, 2017 at 11:19 am
vh_bu98 is offline  
Old Mar 2, 2017, 9:44 am
  #446  
 
Join Date: Dec 2010
Location: PHX
Posts: 323
On March 1st, I dropped to 4/24, went to Chase branch to apply and the application went pending. Called the reconsideration line the following day to see if they needed any further information and was told that it was denied based on too many accounts opened in the last 24 months. I asked if they could provide the details of the cards issued and they provided the issuing bank and date, and it ended up being 4/24. The rep was able to re-open the application, asked a few more questions, and then stated he is going to recommend approval but a senior credit analyst will make the final decision. I should know within 10 days by mail but I will call again in a few days.
CNMAZ is offline  
Old Mar 2, 2017, 10:51 am
  #447  
 
Join Date: Aug 2016
Location: SF Bay Area
Posts: 665
Tried to lower CL to $1500 via SM. They replied saying they could only lower it to $1620, and did it.

Will report back.
Travelchurner is offline  
Old Mar 2, 2017, 10:57 am
  #448  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,147
Originally Posted by Zorak
Looks like there's an extra " at the end of the URL.

Try this: https://www.jpmorganchase.com/corpor...r_day_2017.pdf
Anyone know how Chase develops data regarding "Average Deposit & Investment wallet?"
747FC is offline  
Old Mar 2, 2017, 12:10 pm
  #449  
 
Join Date: Apr 2013
Location: FLL ✈ ZRH ✈ MSP ✈✈✈✈
Programs: AMEX DL Reserve ✈ DL Diamond Medallion ✈ Marriott ✈ NWA
Posts: 156
I just logged in my Chase site. I just got approved also.

Can't wait to use for all the benefits

They moved $24,000 from my Freedom Card and moved it in my new Sapphire Reserve Card.

Last edited by NWA777; Mar 2, 2017 at 12:23 pm
NWA777 is offline  
Old Mar 2, 2017, 12:27 pm
  #450  
 
Join Date: Dec 2010
Location: PHX
Posts: 323
Originally Posted by CNMAZ
On March 1st, I dropped to 4/24, went to Chase branch to apply and the application went pending. Called the reconsideration line the following day to see if they needed any further information and was told that it was denied based on too many accounts opened in the last 24 months. I asked if they could provide the details of the cards issued and they provided the issuing bank and date, and it ended up being 4/24. The rep was able to re-open the application, asked a few more questions, and then stated he is going to recommend approval but a senior credit analyst will make the final decision. I should know within 10 days by mail but I will call again in a few days.
To follow up, a few hours later the new account appeared in my on-line Chase account, glad I called.
CNMAZ is offline  


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