Sep 25, 2016, 3:27 pm
Last edit by: beltway
This thread is a continuation of:
New Chase Sapphire Reserve Card [Pre-release speculation]
Chase Sapphire Reserve [Initial application frenzy]
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward.
You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
Landing page with bonus offer (100,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/credit...04&IS2F=Y71UH0
Application page: https://applynow.chase.com/FlexAppWe...L3P&PROMO=DF01
100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here:https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. [Verified in Post #2635] Also verified by Chase
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is three years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2019.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
New Chase Sapphire Reserve Card [Pre-release speculation]
Chase Sapphire Reserve [Initial application frenzy]
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward.
You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
Landing page with bonus offer (100,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/credit...04&IS2F=Y71UH0
Application page: https://applynow.chase.com/FlexAppWe...L3P&PROMO=DF01
100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here:https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. [Verified in Post #2635] Also verified by Chase
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is three years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2019.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
Chase Sapphire Reserve (100,000 points, $4,000 spend, 3 months)
Nov 20, 2016, 8:20 pm
#721
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,150
Nov 20, 2016, 8:53 pm
#722
Join Date: Mar 2010
Location: SNA
Posts: 410
I will grant that it's a bit more work if you want to use a card other than the default, but I rarely do (and I'd be willing to bet that the vast majority of consumers have a single card they use almost all the time).
Edit: and by "a bit more work," I mean tapping the stack of cards at the bottom of the payment screen and picking the one you want. A very little bit more work (less work than shuffling through my wallet for the physical card I want to use).
I think the people talking about the difficulty of using Apple Pay have never actually tried or seen it...
Nov 20, 2016, 9:16 pm
#723
Suspended
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
Yeah iPhone is way better than physical cards.
Just came back from Australia where they have contactless terminals pretty much everywhere.
If you use the physical card, it will print out a receipt to sign. For Apple Pay, no signing at all, no showing IDs or checking signatures.
Of course most of the transactions were small (which is also a good reason to minimize the work to complete the transaction -- having to sign is definitely work compared to just tapping).
Biggest transaction was a taxi which came out to 62 AUD or about $51.
Just came back from Australia where they have contactless terminals pretty much everywhere.
If you use the physical card, it will print out a receipt to sign. For Apple Pay, no signing at all, no showing IDs or checking signatures.
Of course most of the transactions were small (which is also a good reason to minimize the work to complete the transaction -- having to sign is definitely work compared to just tapping).
Biggest transaction was a taxi which came out to 62 AUD or about $51.
Nov 20, 2016, 9:51 pm
#724
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
You don't even have to do that. Just put the phone up to the reader, and it will pop up the prompt for your fingerprint. I do it all the time. It takes way less time than a chip card (especially since I usually already have the phone in my hand anyway).
I will grant that it's a bit more work if you want to use a card other than the default, but I rarely do (and I'd be willing to bet that the vast majority of consumers have a single card they use almost all the time).
Edit: and by "a bit more work," I mean tapping the stack of cards at the bottom of the payment screen and picking the one you want. A very little bit more work (less work than shuffling through my wallet for the physical card I want to use).
I think the people talking about the difficulty of using Apple Pay have never actually tried or seen it...
I will grant that it's a bit more work if you want to use a card other than the default, but I rarely do (and I'd be willing to bet that the vast majority of consumers have a single card they use almost all the time).
Edit: and by "a bit more work," I mean tapping the stack of cards at the bottom of the payment screen and picking the one you want. A very little bit more work (less work than shuffling through my wallet for the physical card I want to use).
I think the people talking about the difficulty of using Apple Pay have never actually tried or seen it...
What would really be nice is if the Apple Watch didn't require double-tapping the button for the default credit/debit card (like with Suica on the Japanese version).
Nov 20, 2016, 9:55 pm
#725
Suspended
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
Instead of having a default card, just leave it on the last one used.
Nov 21, 2016, 8:07 am
#726
Join Date: Jul 2014
Posts: 244
I read the wiki on Duplicate card section. Wife has the card and she received a metal card, tried requesting a plastic card via SM stating imprint requirements for international travel and was shot down. Our request for the plastic card was for two reasons: one the reason stated, we do have an international travel in Asia and second so that we have a second physical card so that each one of us can have one without getting an AU card. Is the best option for us now is to have my wife call in to request a plastic card re: international travel and see if calling works better than SM? Thanks!
Nov 21, 2016, 9:18 am
#727
Join Date: Jan 2016
Posts: 120
I read the wiki on Duplicate card section. Wife has the card and she received a metal card, tried requesting a plastic card via SM stating imprint requirements for international travel and was shot down. Our request for the plastic card was for two reasons: one the reason stated, we do have an international travel in Asia and second so that we have a second physical card so that each one of us can have one without getting an AU card. Is the best option for us now is to have my wife call in to request a plastic card re: international travel and see if calling works better than SM? Thanks!
Nov 21, 2016, 10:07 am
#728
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,777
I think they must be pretty much caught up at this point. I submitted my app online on Wednesday, Nov. 16. Got a call from Chase on the 17th to ask if I would be cool w/ moving some of my CL from other Chase cards to the new card. This is a technique I often use when applying for a card by phone. Said of course. The CSR suggested requesting a bit over $19K in new credit and moving other credit around to get the new card over $34K. I said fine and was put on hold.
A few minutes later he apologized and said it would talk a week or so to review the new credit request. I asked if we could expedite issuing the card by not requesting additional credit and just adjusting the CLs from other Chase cards. He said that would be fine. We moved $20K off of my IHG card (had been at $30K), and shifted another $5K from other cards. Card was authorized immediately. It shipped over the weekend and is arriving today. That's 5 days after the application was submitted.
Only annoyance was my inability to apply by phone initially (it's online only for this card), but the quick CSR call back meant this really wasn't a problem.
A few minutes later he apologized and said it would talk a week or so to review the new credit request. I asked if we could expedite issuing the card by not requesting additional credit and just adjusting the CLs from other Chase cards. He said that would be fine. We moved $20K off of my IHG card (had been at $30K), and shifted another $5K from other cards. Card was authorized immediately. It shipped over the weekend and is arriving today. That's 5 days after the application was submitted.
Only annoyance was my inability to apply by phone initially (it's online only for this card), but the quick CSR call back meant this really wasn't a problem.
Nov 22, 2016, 7:04 am
#729
Join Date: Jul 2016
Location: Dallas, TX
Programs: WN A-List Pref, Hilton Diamond, Marriott Gold, IHG Plat
Posts: 460
Has anyone heard when Chase will start providing access to referrals for CSR? No offers appear yet in the Refer-a-Friend site when I checked this morning.
Nov 22, 2016, 7:46 am
#730
Join Date: May 2015
Posts: 135
No word yet. The card is still too popular that they don't need to start doing referrals for awhile. I'd guess that they would drop the 100k points bonus first before offering referrals bonuses.
Nov 23, 2016, 9:20 am
#731
Join Date: Jun 2011
Location: USA
Programs: UA Global Services, TSA Pre✓, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 1,116
Is there a way to file claims online for price protection or purchase protection?
Nov 23, 2016, 9:39 am
#732
Join Date: Aug 2011
Location: LAX
Programs: UA, AA, BA
Posts: 162
I applied for my spouse and was initially declined as expected due to 5/24. We are CPC, not prequalified. Called regular recon number and they said would send on. automated line went from 7-10 days to 30 days, then back to 7-10 after 24 hours. It stayed that way for several days and no new account online. CPC banker just told me to call lending services again. My wife yesterday called the JP Morgan recon number listed earlier in this thread, and she said he gave her a hard time because of "22/24" and denied. Is there anything else my CPC banker can do, because I know there is some subjectivity based on who you get in recon it sounds like.
Thanks
Thanks
Nov 23, 2016, 11:10 am
#733
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,778
I applied for my spouse and was initially declined as expected due to 5/24. We are CPC, not prequalified. Called regular recon number and they said would send on. automated line went from 7-10 days to 30 days, then back to 7-10 after 24 hours. It stayed that way for several days and no new account online. CPC banker just told me to call lending services again. My wife yesterday called the JP Morgan recon number listed earlier in this thread, and she said he gave her a hard time because of "22/24" and denied. Is there anything else my CPC banker can do, because I know there is some subjectivity based on who you get in recon it sounds like.
Thanks
Thanks
If there are a number of AUs in the 22, then pointed that out, close the AUs to bring the 22 down to mid teen, then she might have a chance.
The Lending dept has 3 numbers listed on the Wiki of the Sticky on Applying Chase Cards. We had good luck using the 2nd one.
Finally, you do know that time is running out in order to be able to claim the 2016 Travel Credit. You might want to wait till 2nd half of January to redo it.
Nov 23, 2016, 2:50 pm
#734
Join Date: Aug 2011
Location: LAX
Programs: UA, AA, BA
Posts: 162
Are any of the 22 being AUs? If all of the 22 are her own then I suspect there is not much your CPC banker could do / would do. By way of telling you to call Lending Dept directly your CPC banker is subtlely telling you that he would not get involved. He is sending you a message and hope you take the hint.
If there are a number of AUs in the 22, then pointed that out, close the AUs to bring the 22 down to mid teen, then she might have a chance.
The Lending dept has 3 numbers listed on the Wiki of the Sticky on Applying Chase Cards. We had good luck using the 2nd one.
Finally, you do know that time is running out in order to be able to claim the 2016 Travel Credit. You might want to wait till 2nd half of January to redo it.
If there are a number of AUs in the 22, then pointed that out, close the AUs to bring the 22 down to mid teen, then she might have a chance.
The Lending dept has 3 numbers listed on the Wiki of the Sticky on Applying Chase Cards. We had good luck using the 2nd one.
Finally, you do know that time is running out in order to be able to claim the 2016 Travel Credit. You might want to wait till 2nd half of January to redo it.
Nov 23, 2016, 4:02 pm
#735
Join Date: Sep 2013
Posts: 401
Random datapoint:
I applied for a CSR the day it was available in branch. Last week, I was able to product change it to a Freedom and received a prorated annual fee back.
I applied for a CSR the day it was available in branch. Last week, I was able to product change it to a Freedom and received a prorated annual fee back.