May 15, 2014, 8:16 am
Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
- Did you transfer UR points to someone with a different address? Different last name?
- Did you sell UR points to someone?
- Approximately what percentage of your charges earned less than 5x points in the past 12 months?
- Did a Chase or non-Chase bank recently close one of your credit cards?
- Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
- Is your total credit line with Chase much higher than with other banks?
- Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Did you recently start spending a lot more with Chase than in typical months?
- Is your monthly balance frequently close to your credit limit?
- Approximately what percentage of spending was on gift cards this year?
- How much of your bill do you typically pay using WM or KMart bill payment if any?
- Do you have a Chase mortgage or other account that might be profitable to Chase?
- Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
Chase closed my credit card account(s) [Archived 2013-mid 2019]
Sep 15, 2014, 4:06 pm
#556
Join Date: Mar 2012
Location: Boulder
Programs: AA Plat, CX Silver
Posts: 2,361
Looking at it from the bank's perspective, i'm a high credit score individual who has paid off their balance in the limited time they've had the cards.
And if 3 cards for one person was too much, they should have declined my 3rd application and allowed me to keep the first 2 open.
There is no logical reason for a complete shut down of an account when there is no justifiable reason behind it.
And if 3 cards for one person was too much, they should have declined my 3rd application and allowed me to keep the first 2 open.
There is no logical reason for a complete shut down of an account when there is no justifiable reason behind it.
I agree that it's odd for Chase to approve and then shut down the accounts but I can understand why they view individuals rapidly opening accounts to be risky. No clue why they don't just reject subsequent applications.
The fact is we can only guess at their exact reasoning as none of us work for Chase's risk management department. This is just my speculation based on what I've read here and elsewhere.
Sep 15, 2014, 4:34 pm
#557
Join Date: Feb 2005
Location: a hotel room, somewhere...
Posts: 962
Registered just to post in this thread.
I have a CSP, Preferred, and United Plus Explorer chase cards. All < 3 months old. Minimal MS on any given card. <$2K a month.
Was shut down today out of the blue.
I called to find out why and chew someone out. The only explanation was "credit review indicated you had many inquiries recently". Nothing referring to MS, nothing referring to source of payments. I told them "if there was an issue with my credit inquiries, why was I approved for the cards to begin with?? How can anyone build a relationship with a new bank [I've never used chase before, relatively new to MS] if they open cards THAT YOU ADVERTISE TO THE PUBLIC, and use the cards IN THE MANNER THEY ARE ADVERTISED, and then shut them down in less than a month???!?!"
The guy i was speaking to said he would refer my account for reconsideration/review for re-opening and I would find out in 24-48 hours. I don't have high hopes though.
I'm livid. This is the most chicken sh*t thing I've ever seen by a financial institution.
Also as a data point, i do NOT have a chase checking account.
I have a CSP, Preferred, and United Plus Explorer chase cards. All < 3 months old. Minimal MS on any given card. <$2K a month.
Was shut down today out of the blue.
I called to find out why and chew someone out. The only explanation was "credit review indicated you had many inquiries recently". Nothing referring to MS, nothing referring to source of payments. I told them "if there was an issue with my credit inquiries, why was I approved for the cards to begin with?? How can anyone build a relationship with a new bank [I've never used chase before, relatively new to MS] if they open cards THAT YOU ADVERTISE TO THE PUBLIC, and use the cards IN THE MANNER THEY ARE ADVERTISED, and then shut them down in less than a month???!?!"
The guy i was speaking to said he would refer my account for reconsideration/review for re-opening and I would find out in 24-48 hours. I don't have high hopes though.
I'm livid. This is the most chicken sh*t thing I've ever seen by a financial institution.
Also as a data point, i do NOT have a chase checking account.
frankly, since there is a minimum spend to earn the sign up points- it's basically entrapment. even people who have never heard of MS often have to do some gymnastics to meet minimum spend sometimes.
thanks for posting this as it's another data point that is certainly showing a trend- with the new language in the T&C...
Sep 15, 2014, 5:00 pm
#558
Join Date: Feb 2005
Location: a hotel room, somewhere...
Posts: 962
Chase's Culpability in MS, Churning and their AA
i really have a problem with those changes to the T&C, the way Chase is marketing their products, and these shutdowns. i believe Chase is in a position of liability for their adverse actions towards customers. The recent change is so disingenuous that it's offensive. every card is marketed almost exclusively on the rewards and the dream of you and some hot girl on a beach smiling and laughing using your rewards like a bigshot. gmafb chase.
this isn't just about being able to 'fire' customers as some say. this isn't Joe's Heating and Air. Chase closing accounts has long lasting ramifications to your credit score and your ability to obtain credit. when Chase PAYS that bow tied idiot mms (and many others) to market their cards with detailed info about MS, they're complicit. again, it's basically entrapment. MMS and others exist to show you how to game the system. they are paid by Chase and others to show you how to apply for multiple cards, churn them where possible, and how to MS in great detail. and they are, again, paid by..... CHASE.
example: lets say you have a long term relationship with chase- 2-3 cards 20+ years aged and, in this example, chase is your primary card company and your only bank account; as you're the loyal type. you've never done MS in your life. 1 day, you stumble across mms and learn about MS. you see chase advertising- clearly it's kosher if Chase is sponsoring it (yes, they'll hide behind disclaimer. good luck with that, is my opinion). you see all the pics of him and Emily in exotic locations, to include gift card racks. as intended, you're reeled in. you use his affiliate links cause you're clueless and start your MS journey emulating him. BAM- chase shuts you down. your fico drops over 100 points because all your card history was with chase. 'closed by card issuer' too- awesome. Now, the reset on your mortgage is next month and you no longer qualify for a good rate.
kinda extreme example, but i don't think it's out of line. When Joe's H&A fires you because you figure out his bait and switch, and he can no longer take advantage of you the way he hoped, it doesn't affect your ability to get a mortgage or other credit. Chase uses tools such as bloggers and aspirational advertising to reel you in and now, if you're not profitable or whatever, they actually commit damages against you when they knock you out with the stick because the carrot they dangled is, unsurprisingly, in your mouth.
i do MS. i preach that i try to make myself a profitable customer to stay in good graces. but Chase and the other card companies are the enablers. anyone who points out any reference to cash equivalents being against the T&C is ignoring the fact that when Chase was selling and marketing their own GC's, you could ONLY buy them with a chase card- and all purchases earned points! i wish their attorney good luck getting that clause to stand up in court.
i have been in business litigation and it was an awful experience. that said, if Chase shut me down, i would be litigious. Chase will hide behind the patriot act, mitigating risk, suspect behaviour, blahblahblah- won't fly with my accounts and situation imo. the documents i would subpoena in discovery would expose them such that, once i was able to get the courts to order Chase to produce them (which they would fight tooth and nail to stop), there's little question in my mind Chase would have an open can of worms for a whole class of plaintiffs. i'm guessing a term from the mortgage days will come back: predatory...
this isn't just about being able to 'fire' customers as some say. this isn't Joe's Heating and Air. Chase closing accounts has long lasting ramifications to your credit score and your ability to obtain credit. when Chase PAYS that bow tied idiot mms (and many others) to market their cards with detailed info about MS, they're complicit. again, it's basically entrapment. MMS and others exist to show you how to game the system. they are paid by Chase and others to show you how to apply for multiple cards, churn them where possible, and how to MS in great detail. and they are, again, paid by..... CHASE.
example: lets say you have a long term relationship with chase- 2-3 cards 20+ years aged and, in this example, chase is your primary card company and your only bank account; as you're the loyal type. you've never done MS in your life. 1 day, you stumble across mms and learn about MS. you see chase advertising- clearly it's kosher if Chase is sponsoring it (yes, they'll hide behind disclaimer. good luck with that, is my opinion). you see all the pics of him and Emily in exotic locations, to include gift card racks. as intended, you're reeled in. you use his affiliate links cause you're clueless and start your MS journey emulating him. BAM- chase shuts you down. your fico drops over 100 points because all your card history was with chase. 'closed by card issuer' too- awesome. Now, the reset on your mortgage is next month and you no longer qualify for a good rate.
kinda extreme example, but i don't think it's out of line. When Joe's H&A fires you because you figure out his bait and switch, and he can no longer take advantage of you the way he hoped, it doesn't affect your ability to get a mortgage or other credit. Chase uses tools such as bloggers and aspirational advertising to reel you in and now, if you're not profitable or whatever, they actually commit damages against you when they knock you out with the stick because the carrot they dangled is, unsurprisingly, in your mouth.
i do MS. i preach that i try to make myself a profitable customer to stay in good graces. but Chase and the other card companies are the enablers. anyone who points out any reference to cash equivalents being against the T&C is ignoring the fact that when Chase was selling and marketing their own GC's, you could ONLY buy them with a chase card- and all purchases earned points! i wish their attorney good luck getting that clause to stand up in court.
i have been in business litigation and it was an awful experience. that said, if Chase shut me down, i would be litigious. Chase will hide behind the patriot act, mitigating risk, suspect behaviour, blahblahblah- won't fly with my accounts and situation imo. the documents i would subpoena in discovery would expose them such that, once i was able to get the courts to order Chase to produce them (which they would fight tooth and nail to stop), there's little question in my mind Chase would have an open can of worms for a whole class of plaintiffs. i'm guessing a term from the mortgage days will come back: predatory...
Sep 15, 2014, 5:28 pm
#559
Join Date: Sep 2014
Posts: 5
Q: did they give you 30 days to use your Ultimate Rewards points?
frankly, since there is a minimum spend to earn the sign up points- it's basically entrapment. even people who have never heard of MS often have to do some gymnastics to meet minimum spend sometimes.
thanks for posting this as it's another data point that is certainly showing a trend- with the new language in the T&C...
frankly, since there is a minimum spend to earn the sign up points- it's basically entrapment. even people who have never heard of MS often have to do some gymnastics to meet minimum spend sometimes.
thanks for posting this as it's another data point that is certainly showing a trend- with the new language in the T&C...
I couldn't agree with you more about the entrapment and the two-faced tactics of BOMBARDING you with advertising/offers and how to use their cards to maximize points and then completely shutting you down without even a hint or warning that anything is wrong. People can talk all day about "logic" behind what they're doing, but it's completely baffling and absolutely terrible business practice to alienate good customers who would otherwise stick with them for years.
Sep 15, 2014, 6:08 pm
#560
Join Date: Oct 2011
Posts: 4,166
Still, 3 CCs all from Chase in only 3 months is a red flag for them.
Sep 15, 2014, 6:18 pm
#561
Join Date: Sep 2014
Posts: 5
If only there was some APPLICATION process to prevent customers from exceeding an allowable number of credit cards.
If only there was some sort of number...a socially secure number...that linked all applications and credit card accounts to the same person so as to evaluate this...
If only there was some sort of number...a socially secure number...that linked all applications and credit card accounts to the same person so as to evaluate this...
Sep 15, 2014, 7:48 pm
#562
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,044
Chase really has problems coordinating among their departments.
The app decision area routinely approves apps for all of us who have been blacklisted, only to have the card arrive in the mail the same day as a letter (presumably from a different department) telling you that the account is closed.
But I'm sure we all amount to just a tiny percentage of their business, and clearly one they don't care about.
The app decision area routinely approves apps for all of us who have been blacklisted, only to have the card arrive in the mail the same day as a letter (presumably from a different department) telling you that the account is closed.
But I'm sure we all amount to just a tiny percentage of their business, and clearly one they don't care about.
Sep 15, 2014, 8:17 pm
#563
Join Date: Mar 2012
Location: Boulder
Programs: AA Plat, CX Silver
Posts: 2,361
If only there was some APPLICATION process to prevent customers from exceeding an allowable number of credit cards.
If only there was some sort of number...a socially secure number...that linked all applications and credit card accounts to the same person so as to evaluate this...
If only there was some sort of number...a socially secure number...that linked all applications and credit card accounts to the same person so as to evaluate this...
Despite what Chase told you, it's entirely possible that they were okay with the number of accounts but scared by the MS. I'm not convinced they're truthful about closure reasons.
Sep 15, 2014, 10:07 pm
#564
Join Date: Apr 2011
Location: Colorado
Programs: Alaska, Shell VC, Wyndham VC, Starwood, RCI, II--I bought it on eBay!
Posts: 159
My understanding is that even 2 Chase cards within three months without a long credit history is risky. How does one convince a credit card company that so much credit is suddenly necessary? They cannot judge your future credit responsibility by a short credit history. That's true, but........
I still wonder why the left hand doesn't know what the right hand is doing at Chase. If you can apply and get approval for multiple cards with short credit history, and the left hand says, "Hey, this is too many cards, too little credit history. We need to shut this thing down." That seems wrong to me.
Don't give out cards and then take it all back because you suddenly realize the error. That's just wrong.
I believe we will be fine because we have decades of credit history and have lived in the same house for 36 years. Yeah, we are boring people.
I have been using MS to fund BB, specifically to pay off the mortgage on our rental house. Seemed like a great way to pay it off quickly and get some major points in the meanwhile. I was going to have it paid off in 2.5 more years, $5,000 MS per month. I think my MS is going to be about half that now. Fortunately, our mortgage is not with Chase. We don't have bank accounts with Chase either.
We do have 5 cards, all received over the last year. Risky? I don't know.
I still wonder why the left hand doesn't know what the right hand is doing at Chase. If you can apply and get approval for multiple cards with short credit history, and the left hand says, "Hey, this is too many cards, too little credit history. We need to shut this thing down." That seems wrong to me.
Don't give out cards and then take it all back because you suddenly realize the error. That's just wrong.
I believe we will be fine because we have decades of credit history and have lived in the same house for 36 years. Yeah, we are boring people.
I have been using MS to fund BB, specifically to pay off the mortgage on our rental house. Seemed like a great way to pay it off quickly and get some major points in the meanwhile. I was going to have it paid off in 2.5 more years, $5,000 MS per month. I think my MS is going to be about half that now. Fortunately, our mortgage is not with Chase. We don't have bank accounts with Chase either.
We do have 5 cards, all received over the last year. Risky? I don't know.
Sep 15, 2014, 11:21 pm
#565
Join Date: Jul 2013
Posts: 1,872
Maybe some of the bloggers take time off from posting card deals on their blogs for just a month, maybe this would cool things a bit? there are 3 of them who are always hungry
Sep 16, 2014, 11:02 am
#566
Join Date: Sep 2014
Posts: 5
Customers being absolutely and totally punished for their lack of inter-company coordination is just outright appalling.
No one told them to give me $20k, $9k, and $12k credit limits on each of the cards. I applied for the credit cards (completely within my right) and they approved me with no problem. I would have happily taken a $5k/5k/5k limit on the cards if I was deemed such an unworthy customer. I would also have happily taken a 2nd or 3rd card application decline. But to completely shut someone out for no reason....I'm sorry, there isn't any amount of "company logic or perspective" that can convince me what they're doing isn't borderline illegal.
No one told them to give me $20k, $9k, and $12k credit limits on each of the cards. I applied for the credit cards (completely within my right) and they approved me with no problem. I would have happily taken a $5k/5k/5k limit on the cards if I was deemed such an unworthy customer. I would also have happily taken a 2nd or 3rd card application decline. But to completely shut someone out for no reason....I'm sorry, there isn't any amount of "company logic or perspective" that can convince me what they're doing isn't borderline illegal.
Sep 16, 2014, 11:06 am
#567
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,044
To counter all of those who think 3 cards in 3 months is overkill, I have to say that I've done this a few times with Amex. And, knock on wood, Amex still likes my business.
I think I've even done 3 cards in 1 month with Amex.
Different strokes.
I think I've even done 3 cards in 1 month with Amex.
Different strokes.
Sep 16, 2014, 11:35 am
#568
Join Date: Mar 2012
Location: Boulder
Programs: AA Plat, CX Silver
Posts: 2,361
Customers being absolutely and totally punished for their lack of inter-company coordination is just outright appalling.
No one told them to give me $20k, $9k, and $12k credit limits on each of the cards. I applied for the credit cards (completely within my right) and they approved me with no problem. I would have happily taken a $5k/5k/5k limit on the cards if I was deemed such an unworthy customer. I would also have happily taken a 2nd or 3rd card application decline. But to completely shut someone out for no reason....I'm sorry, there isn't any amount of "company logic or perspective" that can convince me what they're doing isn't borderline illegal.
No one told them to give me $20k, $9k, and $12k credit limits on each of the cards. I applied for the credit cards (completely within my right) and they approved me with no problem. I would have happily taken a $5k/5k/5k limit on the cards if I was deemed such an unworthy customer. I would also have happily taken a 2nd or 3rd card application decline. But to completely shut someone out for no reason....I'm sorry, there isn't any amount of "company logic or perspective" that can convince me what they're doing isn't borderline illegal.
Sep 16, 2014, 11:51 am
#569
Join Date: Jun 2014
Posts: 319
It's a shame that chase has been burned... A moderate level of MS on their cards will give you good return (if you are after points). Now with the seemingly zero tolerance policy I will leave my chase cards alone until all this settles..
Sep 16, 2014, 3:28 pm
#570
Join Date: Jun 2011
Posts: 138
New Chase mailer- kind of dodgy
Just got yesterday a big Chase mailer with a smiling woman on front. Inside they note exciting new changes like a better website. Then they slide into, oh yeah no more 2 miles for travel later this year. Then they end up with a summary of threats to cancel you and take your miles. Nice coming from the same company that almost forced every man, woman and child in the country to grab 50,000 United Plus Miles this year. Not to be paranoid (or maybe I missed it) there is little critical in the miles bloggers. Both Million Mile Secrets and Miles Professor at least mentioned the issue but no blame on Chase. Could not even find a mention in the other big travel blogs. I still maintain if you meet their original offer a contract is formed that one or a thousand people could enforce if they start grabbing earned miles.