Revised OP-Up Priority
#31
Original Poster




Join Date: Mar 2004
Location: Hong Kong / Toronto
Programs: CX DM, AA Plat Pro, Hyatt Globalist, Marriott Platinum, Hilton Gold
Posts: 118
Op-ups are status based. For members with same status, it's then based on sequence number.
#33
Suspended
Join Date: Jul 2007
Posts: 992
Finally I think CX is tightening Oneworld Emerald benefits. They have been way too generous before at the expense of CX members.
IMO AA EXP is actually at max = a CX Gold since it is much easier to get and keep.
They should also remove priority baggage to Oneworld members which is in line with the Oneworld rules.
I cannot wait till the day where by they will rename the F Class section of the Wing and Pier to MPO lounge and limit access to CX DM and above and CX F Class pax only. Maybe just use the KA lounge as a defacto F Class lounge for Oneworld Emerald or send the QF/BA people back to the Hong Kong Lounge.
It is sad to see the deterioation of Oneworld benefits, but I guess when the Founding airline (eg BA) starts to pull the plug then there is no choice for others.
IMO AA EXP is actually at max = a CX Gold since it is much easier to get and keep.
They should also remove priority baggage to Oneworld members which is in line with the Oneworld rules.
I cannot wait till the day where by they will rename the F Class section of the Wing and Pier to MPO lounge and limit access to CX DM and above and CX F Class pax only. Maybe just use the KA lounge as a defacto F Class lounge for Oneworld Emerald or send the QF/BA people back to the Hong Kong Lounge.
It is sad to see the deterioation of Oneworld benefits, but I guess when the Founding airline (eg BA) starts to pull the plug then there is no choice for others.
#34
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
In a sense, CX DM is much more difficult to achieve than AA EXP. In addition, there is no tier AM bonus. There are CX GO who flew >100K miles in a year. If on AA, the person would have been AA EXP. (Persoanlly, I know I will fly more than 100K miles this year, but I am not sure about 120K. I may drop back to GO again
. Several years ago, when I was a SL, I flew about 59K miles one membership year but I missed the GO qualification. On AA, I would already be a Plat.)
CX DM/GO does have many benefits that other OW elite members do not have. I am also glad that the op-up priority for GO is higher than OW EM, especially because I am not sure whether I can still be DM next year.
I think the benefits CX is offering OW EM/SA are fine. Some are OW requirements, and some are just nice gestures (priority baggage) that are not in expense of CX own members.
. Several years ago, when I was a SL, I flew about 59K miles one membership year but I missed the GO qualification. On AA, I would already be a Plat.)CX DM/GO does have many benefits that other OW elite members do not have. I am also glad that the op-up priority for GO is higher than OW EM, especially because I am not sure whether I can still be DM next year.
I think the benefits CX is offering OW EM/SA are fine. Some are OW requirements, and some are just nice gestures (priority baggage) that are not in expense of CX own members.
#35


Join Date: May 2007
Location: ATL
Programs: Delta SkyMiles (DM), Hilton Honors Diamond, Hyatt Globalist
Posts: 445
I agree with CXFan; some of the gestures are just nice. The airline is appreciating loyalty within the alliance above and beyond what Oneworld requires. I fly on AA a lot since I am based in the US, and on my one international flight on AA to ZRH from JFK, I do get priority baggage tags. So AA does it, too. Also, when it comes to assisting OW elite members, either at the check-in counters or in AAdmiral's Clubs, they are very helpful. I was very appreciative of my status in the alliance during the huge snowstorm around March 16th when all flights out of New York were cancelled.
One things for certain though. Inflight service and comfort almost NEVER compare with CX, which is why I'm a MPO member instead of AAdvantage member. JFK-HKG is my main route which is code-shared with AA. Now though I'm glad about the op-up priority revision, even with a 2nd non-stop JFK-HKG flight, I still doubt I'll see an op-up anyway.
One things for certain though. Inflight service and comfort almost NEVER compare with CX, which is why I'm a MPO member instead of AAdvantage member. JFK-HKG is my main route which is code-shared with AA. Now though I'm glad about the op-up priority revision, even with a 2nd non-stop JFK-HKG flight, I still doubt I'll see an op-up anyway.
#36
Join Date: Aug 2004
Location: Europe
Posts: 2,341
Ranking CX Gold above non-CX oneworld Emeralds makes sense to me, as (1) some other airlines do the same for their Sapphires (*cough* LHR-based ow airline) and (2) I don't think flyers who got the Emerald status by having a European (non-UK/Ireland) address for their BAEC account should trump a CX Gold in the op-up sweepstakes.
I have this view even though at some point, I might be substituting some other ow FFP for MPC.I must confess, the high priority given to CX staff -- above non-CX Emeralds, non-CX Sapphires and CX Silver -- is a bit puzzling to me. (But I concede I'm not privy to the information that CX management used for their decision.) And I do feel some concern about the repercussions for the unofficial ways in which ow elite status is acknowledged among member airlines.
Last edited by jjpb3; Aug 26, 2007 at 4:13 pm
#37

Join Date: Mar 2005
Location: SYD
Posts: 3,045

(p/s mind you this status can be obtained even more easily than Eurocheating, ie the lAAck-of-chAAllenge - not that I resorted to such candy thievery to retain status of course
)
Last edited by Keith009; Aug 26, 2007 at 11:53 pm
#38
FlyerTalk Evangelist


Join Date: Feb 2005
Location: RSE
Programs: AA Exp|VA Platinum
Posts: 15,913
I cannot wait till the day where by they will rename the F Class section of the Wing and Pier to MPO lounge and limit access to CX DM and above and CX F Class pax only. Maybe just use the KA lounge as a defacto F Class lounge for Oneworld Emerald or send the QF/BA people back to the Hong Kong Lounge.
#39
Suspended
Join Date: Jul 2007
Posts: 992
Which rule says that?
Plenty of people who fly CX regularly bank their miles elsewhere. CX AFAIK tracks revenue of customers so it knows how valuable they are to the the airline, just because they do not have their status with CX doesnt mean they are not valuable to CX.
Yeah, from what you posted above you dont sound all that sad
Plenty of people who fly CX regularly bank their miles elsewhere. CX AFAIK tracks revenue of customers so it knows how valuable they are to the the airline, just because they do not have their status with CX doesnt mean they are not valuable to CX.
Yeah, from what you posted above you dont sound all that sad

What I am trying to say is that it is NOT an Oneworld rule CX offers priority baggage so they should now remvoe that benefit to Oneworld Emeralds and only offer it to MPOs only.
Agree with what you said re: the customers banking their miles elsewhere. However arguably, a DM+ DM and even GO are still valuable/loyal customers who choose to bank their miles in a less attractive programme in terms of earning miles and attaining status. Surely CX have to fork out less liability to these folks than other people who choose to bank it in those thrid world country AAirlines!

It is sad to see the benefits are taken away, but i am glad CX is also taking it away from other Oneworld members to ensure us loyal MPOs are taken care off properly.
#40
FlyerTalk Evangelist


Join Date: Feb 2005
Location: RSE
Programs: AA Exp|VA Platinum
Posts: 15,913
Agree with what you said re: the customers banking their miles elsewhere. However arguably, a DM+ DM and even GO are still valuable/loyal customers who choose to bank their miles in a less attractive programme in terms of earning miles and attaining status. Surely CX have to fork out less liability to these folks than other people who choose to bank it in those thrid world country AAirlines!

Im not quite sure I understand what specifically you are referring to?
#41

Join Date: May 2006
Location: Wellington
Programs: QFWP (LTSG), NZ (Jade), TG ROP (Forgotten), OZ (Silver), AA (Cardboard), EK (Lowest of the Low)
Posts: 4,672
A point of differentiation that CX has is being quite fair and generous to OW members. But if they follow your suggestions then they would surely start to lose the business of these other OW flyers. So that would cause harm to CX just to satisfy a portion of their own frequent flyers.
#42
Join Date: Jun 2006
Location: Hong Kong
Programs: No longer Diamond and missing the good old days of CX
Posts: 1,521
CX believes that these customers though are important to their business that is why they tag their bags, they don't do it because they are just trying to be nice.
I am not saying that DM+ or DM are not valuable customers and whether or not they choose to bank into less attractive programs is their mistake, why should someone who has done their homework but still does a significant portion of their flying on CX not be treated as a valued customer, there is of course the opposite, although probably quite rare of DM+ and DM's who do very little flying on CX but still have status with them, should they be treated as less valuable by CX because they never fly on CX metal?
I am not saying that DM+ or DM are not valuable customers and whether or not they choose to bank into less attractive programs is their mistake, why should someone who has done their homework but still does a significant portion of their flying on CX not be treated as a valued customer, there is of course the opposite, although probably quite rare of DM+ and DM's who do very little flying on CX but still have status with them, should they be treated as less valuable by CX because they never fly on CX metal?
I bank my miles with CX because it is my home-based airline. 24-hour hotlines, top notch homebase lounges and check in counters and elite status recognition. Honestly it's a matter of choice. If you bank miles with CX, then elite status is harder to get, but then you are treated much better as you go up. If you choose to bank miles elsewhere, then it maybe easier to earn status and use less miles for redemptions. How many % of DM+ and/or DM bank miles with CX if they don't fly CX often and when status is so hard to obtain?
#43
FlyerTalk Evangelist


Join Date: Feb 2005
Location: RSE
Programs: AA Exp|VA Platinum
Posts: 15,913
I bank my miles with CX because it is my home-based airline. 24-hour hotlines, top notch homebase lounges and check in counters and elite status recognition. Honestly it's a matter of choice. If you bank miles with CX, then elite status is harder to get, but then you are treated much better as you go up. If you choose to bank miles elsewhere, then it maybe easier to earn status and use less miles for redemptions. How many % of DM+ and/or DM bank miles with CX if they don't fly CX often and when status is so hard to obtain?
I don't know how many DM/DM+ do not regularly fly CX but you would probably be surprised outside of the FT community the vast majority are pretty unaware of FF programs generally. I had a colleague who received her PPS Solitaire card and was impressed because she assumed she had just made silver!
#44
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Anyway, I do believe that CX tracks revenue on CX metal from other OW passengers, and I do believe that they have exceptions to the op-up priorities - birthdays, anniversaries, and perhaps revenue and miles on CX metal - but likely to be a random event. Those who are elites on other airlines are valuable CX customers too but they most likely are enjoying other benefits from their own programmes. I have friends who are AA EXP, but they fly long-haul J on CX every 2-3 months. I am sure CX recognise them as well.
#45
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Something came to my mind. In order to be a DM+, the person needs to spend USD200K on CX in a year. That means the person is probably flying first class everywhere all the time. Op-up is N/A if the person is already flying first class.

