Revised OP-Up Priority
#46
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
More thoughts.
Op-ups should not be a consideration for a flight. That is not what a passenger is entitled to. It is just a means for the airline to maximise the use of the flight (and revenue) with little additional cost.
Passenger should also expect less, e.g., on meal selection and lounge access, for an op-up.
Op-ups should not be a consideration for a flight. That is not what a passenger is entitled to. It is just a means for the airline to maximise the use of the flight (and revenue) with little additional cost.
Passenger should also expect less, e.g., on meal selection and lounge access, for an op-up.
#47
FlyerTalk Evangelist



Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
I think the main point here is that CX treats OW-elites better than the other OW airlines treat CX elites. Yes this is a business decision by CX, but leaves a sour taste in your mouth when flying a OW airline and you don't feel like you are special.
#48
Join Date: Nov 2006
Programs: AAdvantage EXP
Posts: 1,482
I dont get some of the comments regarding treating OWE/S worse can somehow mean that MPO members will be treated better. In this case MPO members are already treated better than OWE/S.
I really do not understand prioritising staff over paying pax. I do a reasonable amount of J flying on CX each year but credit to AA and I am based in Oz... I would be annoyed if a staff member got an op-up over someone paying for a fare.
I am stunned at the vitriol towards OW elites using the Wing/Pier - it is one of the reasons I route through HKG and use CX - if I was punted to the QF F lounge or some pseudo-OW lounge in the current KA lounge I would route via SIN on QF or BA.
I really do not understand prioritising staff over paying pax. I do a reasonable amount of J flying on CX each year but credit to AA and I am based in Oz... I would be annoyed if a staff member got an op-up over someone paying for a fare.
I am stunned at the vitriol towards OW elites using the Wing/Pier - it is one of the reasons I route through HKG and use CX - if I was punted to the QF F lounge or some pseudo-OW lounge in the current KA lounge I would route via SIN on QF or BA.
#49
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
I think CX will continue to treat other OW elites well. The staff/ID90 op-ups should not affect J passengers as I believe they will likely pay the coach fare. It will probably just increase the chance of J->F op-up for the J passengers.
As far as op-ups for revenue/non-revenue tickets, I believe the only consideration CX has is whether the passenger is ticketed for the cabin, regardless of award or revenue.
As far as op-ups for revenue/non-revenue tickets, I believe the only consideration CX has is whether the passenger is ticketed for the cabin, regardless of award or revenue.
#50
FlyerTalk Evangelist



Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
I get a little irked tho when QF/BA pax are using the CX lounges at HKG causing the CX lounges to get overcrowded. However I don't think they should be denied that benefit since it is a OW entitlement, and them's the rules. And I guess I am happy with the status quo, since I have also taken advantage of this benefit when using the QF lounge at SIN while flying CX. But CX should really work out a solution to their overcrowded F lounges in HKG.
#51
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
#52
FlyerTalk Evangelist



Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
#53
Join Date: Dec 2006
Programs: MP Diamond
Posts: 99
They are very crowded around 11pm, as a lot of flights to Europe leave around midnight, including two to LHR.
#54
FlyerTalk Evangelist


Join Date: Feb 2005
Location: RSE
Programs: AA Exp|VA Platinum
Posts: 15,914
I get a little irked tho when QF/BA pax are using the CX lounges at HKG causing the CX lounges to get overcrowded. However I don't think they should be denied that benefit since it is a OW entitlement, and them's the rules. And I guess I am happy with the status quo, since I have also taken advantage of this benefit when using the QF lounge at SIN while flying CX. But CX should really work out a solution to their overcrowded F lounges in HKG.
#55




Join Date: Jul 2006
Location: Glasgow, UK
Programs: BA GfL, Marriott LTS
Posts: 2,310
I dont get some of the comments regarding treating OWE/S worse can somehow mean that MPO members will be treated better. In this case MPO members are already treated better than OWE/S.
I really do not understand prioritising staff over paying pax. I do a reasonable amount of J flying on CX each year but credit to AA and I am based in Oz... I would be annoyed if a staff member got an op-up over someone paying for a fare.
I am stunned at the vitriol towards OW elites using the Wing/Pier - it is one of the reasons I route through HKG and use CX - if I was punted to the QF F lounge or some pseudo-OW lounge in the current KA lounge I would route via SIN on QF or BA.
I really do not understand prioritising staff over paying pax. I do a reasonable amount of J flying on CX each year but credit to AA and I am based in Oz... I would be annoyed if a staff member got an op-up over someone paying for a fare.
I am stunned at the vitriol towards OW elites using the Wing/Pier - it is one of the reasons I route through HKG and use CX - if I was punted to the QF F lounge or some pseudo-OW lounge in the current KA lounge I would route via SIN on QF or BA.
I 100% agree. I give CX a ton of business, most of it in J. I've stayed in BA's FFP because CX don't status match and I didn't see why I should start at the bottom. Plus the whole point of OW is that my status on one carrier should be recognised on another. Honestly if this is truly representative of the way that CX feels about OW, then I suspect I'll be giving SQ more of my company's money from now on. So unlike an HK company to be so short-sighted
#56
Suspended
Join Date: Jul 2007
Posts: 992
Generally I would dare say >50% of all DMs do fly CX majority of the time and CX do track it as well.
I would say compare to a QF WP who obtained the status based on purely flying CX (except for 4 compulsory sectors on QF) vs a DM who flies CX to get the status, then the DM will be definitely more attractive to CX compare to the QFWP.
Also remember CX still have to pay the respective airline for their FFP as well if you credit you CX travels to their programme.
#57
Suspended
Join Date: Jul 2007
Posts: 992
I dont get some of the comments regarding treating OWE/S worse can somehow mean that MPO members will be treated better. In this case MPO members are already treated better than OWE/S.
I really do not understand prioritising staff over paying pax. I do a reasonable amount of J flying on CX each year but credit to AA and I am based in Oz... I would be annoyed if a staff member got an op-up over someone paying for a fare.
I am stunned at the vitriol towards OW elites using the Wing/Pier - it is one of the reasons I route through HKG and use CX - if I was punted to the QF F lounge or some pseudo-OW lounge in the current KA lounge I would route via SIN on QF or BA.
I really do not understand prioritising staff over paying pax. I do a reasonable amount of J flying on CX each year but credit to AA and I am based in Oz... I would be annoyed if a staff member got an op-up over someone paying for a fare.
I am stunned at the vitriol towards OW elites using the Wing/Pier - it is one of the reasons I route through HKG and use CX - if I was punted to the QF F lounge or some pseudo-OW lounge in the current KA lounge I would route via SIN on QF or BA.
example. Offering YOU a Prioirty baggage means there are more tagged bags, hence affect us as MPOs. No other Oneworld airline offers this. ALso CX's priority system is the best SYSTEMwide and actually works unlike QF/BA even at their homeports!
Your "reasonable amount" of CX travel might not even compare to a true DM+/DM. Also it is not even out of your own pocket as Full J Class and you are just on corporate discount. Sure it is still valuable on CX, but never assume without you CX will collapse.
Why are you stunned towards the resentment of Oneworld elites using the Wing and Pier? BA separates the F Class lounge @ LHR.
After another DONE4 I came to realise the dispairty of the quality of the lounge.
Even the worse CX lounge (eg. the old NRT lounge) is still miles better than what AA offers in the US!
#58
Suspended
Join Date: Jul 2007
Posts: 992
I am not sure of the situation of the Wing and Pier, I do hope AA/QF/BA do get charge per visit.
#59
FlyerTalk Evangelist


Join Date: Feb 2005
Location: RSE
Programs: AA Exp|VA Platinum
Posts: 15,914
I don't understand why this would be so? If each customer is spending $100k/year on flights I'm not sure CX would care where they were banking their miles or who they were elite with.
#60
FlyerTalk Evangelist


Join Date: Feb 2005
Location: RSE
Programs: AA Exp|VA Platinum
Posts: 15,914

Every airline gets charged when a pax uses another OW lounge.

