CX provides status extension and Club Points Relief
Feb 25, 2020, 11:00 pm
#31
Join Date: Sep 2005
Programs: CX Diamond, AA Gold, Bonvoy Platinum
Posts: 497
"Plus reissuing Lounge Passes to expire +6 months."
For Lounge Passes, Bookable Upgrades and Gold Companion Card nominations that expire in February, March or April 2020, we are reissuing these benefits for another 6 months so you can enjoy them when your travel resumes. The reissue of mid-tier benefits will take 7 working days from the date of expiry.
AND:
We will continue to monitor the situation beyond April and will announce any changes at the appropriate time.
For Lounge Passes, Bookable Upgrades and Gold Companion Card nominations that expire in February, March or April 2020, we are reissuing these benefits for another 6 months so you can enjoy them when your travel resumes. The reissue of mid-tier benefits will take 7 working days from the date of expiry.
AND:
We will continue to monitor the situation beyond April and will announce any changes at the appropriate time.
Feb 25, 2020, 11:03 pm
#32
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,171
My initial thought: smart move
Gets you started / closer to your status threshold/mid tier benefits, so..
I hit 1600 beginning of Feb, and my membership resets end of the month- so the 140 for Feb are a bit of a waste
not complaining..but reckon I could call and reset now, so that the 140 gets added to the new year?
Gets you started / closer to your status threshold/mid tier benefits, so..
I hit 1600 beginning of Feb, and my membership resets end of the month- so the 140 for Feb are a bit of a waste
not complaining..but reckon I could call and reset now, so that the 140 gets added to the new year?
Feb 25, 2020, 11:03 pm
#33
Join Date: Mar 2015
Posts: 259
Was hoping for a full year extension, but I suppose that was wishful thinking 
If I calculate right, that means a GO like me would be getting 65+65+65= 195 free points, out of the 550 CP needed to renew.
Hopefully they re-evaluate and continue to extend this past March, given covid-19 is spreading beyond Asia w/no signs of slowing down.
If I calculate right, that means a GO like me would be getting 65+65+65= 195 free points, out of the 550 CP needed to renew.
Hopefully they re-evaluate and continue to extend this past March, given covid-19 is spreading beyond Asia w/no signs of slowing down.
Feb 25, 2020, 11:12 pm
#34
Join Date: Oct 2012
Programs: CX - DM; Hilton - Diamond, Marriott - Titanium
Posts: 542
My initial thought: smart move
Gets you started / closer to your status threshold/mid tier benefits, so..
I hit 1600 beginning of Feb, and my membership resets end of the month- so the 140 for Feb are a bit of a waste
not complaining..but reckon I could call and reset now, so that the 140 gets added to the new year?
Gets you started / closer to your status threshold/mid tier benefits, so..
I hit 1600 beginning of Feb, and my membership resets end of the month- so the 140 for Feb are a bit of a waste
not complaining..but reckon I could call and reset now, so that the 140 gets added to the new year?
Feb 25, 2020, 11:24 pm
#35
Original Poster
Join Date: Jun 2013
Programs: CX DM/OWE, Marriott Titanium, Avis Preferred, National EE
Posts: 128
Was hoping for a full year extension, but I suppose that was wishful thinking
If I calculate right, that means a GO like me would be getting 65+65+65= 195 free points, out of the 550 CP needed to renew.
Hopefully they re-evaluate and continue to extend this past March, given covid-19 is spreading beyond Asia w/no signs of slowing down.
If I calculate right, that means a GO like me would be getting 65+65+65= 195 free points, out of the 550 CP needed to renew.
Hopefully they re-evaluate and continue to extend this past March, given covid-19 is spreading beyond Asia w/no signs of slowing down.
Feb 25, 2020, 11:30 pm
#36
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
I believe the requirement is still 600?
Feb 25, 2020, 11:32 pm
#37
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
In the year of SARS, CX extended everyone for a full year, but you still only had the second membership year to earn what you would need for the subsequent (third) membership year.
Feb 25, 2020, 11:36 pm
#39
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
I wonder why the email comes from the Head of Loyalty, and not the head of the Marco Polo Club - and why are there even these two roles? Aren't they the same?
Feb 25, 2020, 11:37 pm
#40
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Feb 25, 2020, 11:37 pm
#41
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Personally, I think the fairest way is to give us 1/12 of the required tier points (or 10% if CX wants to be nicer) for every month where many flights are cancelled and people are unable to travel. For example, 25~30 / 50~60 / 100~120 points for SL / GO / DM, respectively in Feb. and another installment in Mar. If some people get mid-tier benefit as a result, they can think of it as a nice gesture.
Feb 25, 2020, 11:42 pm
#42
Join Date: Nov 2018
Posts: 765
Was hoping for a full year extension, but I suppose that was wishful thinking
If I calculate right, that means a GO like me would be getting 65+65+65= 195 free points, out of the 550 CP needed to renew.
Hopefully they re-evaluate and continue to extend this past March, given covid-19 is spreading beyond Asia w/no signs of slowing down.
If I calculate right, that means a GO like me would be getting 65+65+65= 195 free points, out of the 550 CP needed to renew.
Hopefully they re-evaluate and continue to extend this past March, given covid-19 is spreading beyond Asia w/no signs of slowing down.
This is great news considering I'm still traveling plenty with Cathay - I had assumed they would do a membership year extension which wouldn't help me much
Feb 25, 2020, 11:43 pm
#43
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,171
Some bureaucracy this! Be interesting to know the job scope for the 2 roles.
Feb 25, 2020, 11:44 pm
#44
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,171
Personally, I think the fairest way is to give us 1/12 of the required tier points (or 10% if CX wants to be nicer) for every month where many flights are cancelled and people are unable to travel. For example, 25~30 / 50~60 / 100~120 points for SL / GO / DM, respectively in Feb. and another installment in Mar. If some people get mid-tier benefit as a result, they can think of it as a nice gesture.