CX provides status extension and Club Points Relief
Apr 16, 2020, 2:21 am
#211
Join Date: Feb 2015
Location: Hong Kong
Programs: WOH Globalist, AA Platinum, CX DM, SPG Gold, Hilton Gold Preferred
Posts: 45
They mentioned nothing in this regard actually...
Apr 16, 2020, 2:21 am
#212
Join Date: Jul 2019
Location: YVR
Posts: 105
I am Green with 240 club points (valid until Oct 2020) and this email means nothing to me if my club points are not carrying over.
Apr 16, 2020, 2:23 am
#213
Join Date: Jul 2018
Programs: Asia Miles
Posts: 19
Renewal of your club tier
Knowing this has seriously affected your ability to travel, we will renew your Silver status for another 12 months when it expires this year, even if the normal renewal requirement has not been met.
Knowing this has seriously affected your ability to travel, we will renew your Silver status for another 12 months when it expires this year, even if the normal renewal requirement has not been met.
Apr 16, 2020, 2:23 am
#214
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
Apr 16, 2020, 2:24 am
#215
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
My membership year will end in June, the paragraph of my email reads
Renewal of your club tier
Knowing this has seriously affected your ability to travel, we will renew your Diamond status for another 12 months when it expires this year, even if the normal renewal requirement has not been met.
Knowing this has seriously affected your ability to travel, we will renew your Diamond status for another 12 months when it expires this year, even if the normal renewal requirement has not been met.
Apr 16, 2020, 2:26 am
#216
Join Date: Jul 2019
Location: YVR
Posts: 105
just received this email.
Dear Mr ,
Since I last wrote you about our club points relief scheme, the COVID-19 situation has evolved into a global pandemic, and many countries have instituted travel bans and restrictions to curb transmission of the disease. This in turn has lowered demand and we have reduced our capacity by 97% across our passenger network in April.
Renewal of your club tier
Knowing this has seriously affected your ability to travel, we will renew your Diamond status for another 12 months when it expires this year, even if the normal renewal requirement has not been met.
With possible delays in postal service, your membership pack for the new membership year may take some time to reach you, so I would encourage you to download our mobile app and use the digital membership card.
Reissuing of mid-tier benefits
We will also reissue any unused mid-tier benefits that expire between May and December 2020 for another 12 months, so you can enjoy them when your travel resumes. The reissue should take 7 working days from the date of expiry.
We hope you and your family remain healthy and safe, and we thank you for your continued support.
Yours sincerely,
Dear Mr ,
Since I last wrote you about our club points relief scheme, the COVID-19 situation has evolved into a global pandemic, and many countries have instituted travel bans and restrictions to curb transmission of the disease. This in turn has lowered demand and we have reduced our capacity by 97% across our passenger network in April.
Renewal of your club tier
Knowing this has seriously affected your ability to travel, we will renew your Diamond status for another 12 months when it expires this year, even if the normal renewal requirement has not been met.
With possible delays in postal service, your membership pack for the new membership year may take some time to reach you, so I would encourage you to download our mobile app and use the digital membership card.
Reissuing of mid-tier benefits
We will also reissue any unused mid-tier benefits that expire between May and December 2020 for another 12 months, so you can enjoy them when your travel resumes. The reissue should take 7 working days from the date of expiry.
We hope you and your family remain healthy and safe, and we thank you for your continued support.
Yours sincerely,
Green Member Wording:
Renewal of your club tier
Knowing this has seriously affected your ability to travel, we will renew your Green status for another 12 months when it expires this year.
We encourage you to download our mobile app and use the digital membership card, where your new membership validity period will be reflected.
Apr 16, 2020, 2:34 am
#217
Join Date: Jan 2007
Location: Sydney
Programs: UA/EK(Gold) CX(Diamond) Marriott Gold Accor Platinum Hilton Diamond Shangri-la Jade
Posts: 585
Mine expires in March 2021. I have not received any email. Our government has advised that we can't go anywhere overseas this year.
Last edited by Ozchinois; Apr 16, 2020 at 4:12 am
Apr 16, 2020, 2:36 am
#218
Join Date: Oct 2012
Programs: CX - DM; Hilton - Diamond, Marriott - Titanium
Posts: 542
My membership year ends in Nov, however, I have already re-qualified DM but am trying to reach the last mid-tiered benefit (GO Companion). I guess I will only benefit on this 12-month renewal if I do not reset my membership earlier than Nov...
Apr 16, 2020, 2:40 am
#219
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
yeah...I'll be at 1600 after the points relief gets credited. I was thinking of doing an early renewal in May in case they give more points relief, but since they opted for a renewal, I'll just wait for June. (don't think we will be traveling before then.)
Apr 16, 2020, 2:46 am
#220
Join Date: Jun 2003
Posts: 1,953
I also think I missed the boat on this one. But, after Club Relief points post for April, I will be at 1,125 CP. Should be easy to fly the remaining 75 CP some time this year to renew Diamond. Even if I do not get these remaining 75 CP, I am reasonably confident to get auto-renewed when my membership expires; I have been flying in excess of 1,600 CP for the past few years.
Apr 16, 2020, 2:56 am
#222
Join Date: Sep 2013
Location: Singapore
Programs: MPC, KF, Accor, SPG, HH
Posts: 903
Apr 16, 2020, 3:04 am
#223
Join Date: Jun 2005
Location: Hong Kong
Programs: CX Diamond, BA Gold, *A Silver, Accor Diamond
Posts: 345
The March points arrived unexpectedly early in our accounts so I went over 1,800 and decided to renew my year early. It was meant to be in August but I switched it to early April because any further points I received were going to be wasted. Perhaps I shouldn't have since I got the email that my nine upgrade vouchers were being extended for a year (good news) but nothing about getting an automatic renewal of my (recently-shortened) membership year!
Apr 16, 2020, 3:05 am
#225
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780