May 24, 2018, 4:03 am
Last edit by: percysmith
New links:
New redemption engine: https://www.asiamiles.com/en/redeem-awards/flight-awards/facade.html
(alternatively https://www.cathaypacific.com/cx/en_HK/book-a-trip/redeem-flights/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-awards/flight-awards/flight-award-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html
Asia Miles changes microsite:
https://www.asiamiles.com/change/
New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
New redemption engine: https://www.asiamiles.com/en/redeem-awards/flight-awards/facade.html
(alternatively https://www.cathaypacific.com/cx/en_HK/book-a-trip/redeem-flights/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-awards/flight-awards/flight-award-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html
Asia Miles changes microsite:
https://www.asiamiles.com/change/
New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
Asia Miles Changes effective 22 June 2018
May 24, 2018, 10:36 am
#91
Join Date: Jun 2016
Location: Hong Kong
Programs: Lowly CX & IHG
Posts: 382
Cathay Pacific is finally doing the right thing - attract price-sensitive economy travellers by vastly increasing the miles earned and make it worthwhile to redeem short-haul economy ticket for frequent travel. This is what a frequent-flyer programme should be. We fly cheap tickets frequently and redeem cheap flights frequently.
May 24, 2018, 12:19 pm
#92
Join Date: Feb 2008
Location: CAN, LAX, TPE
Programs: AA, AS, CI, DL, UA
Posts: 2,898
I just issued two tickets.
Call center wait time: 1 hr 15 min
Process time: 35 min (system went havoc once)
I chatted with the agent a bit and was told they have been very busy since he came to work this morning. I would expect lots of calls for bookings between now and June 22.
Call center wait time: 1 hr 15 min
Process time: 35 min (system went havoc once)
I chatted with the agent a bit and was told they have been very busy since he came to work this morning. I would expect lots of calls for bookings between now and June 22.
May 24, 2018, 1:07 pm
#93
Join Date: Aug 2016
Location: Hong Kong
Programs: CX DM (OWE), TK Elite (*A Gold)
Posts: 202
I have 2 existing return J award tickets for HKG-AKL. I would save 20k miles under this change. If I reissue, would they be released to waitlists rather than directly back to me?
May 24, 2018, 2:12 pm
#94
Join Date: Sep 2015
Location: Chicago
Posts: 17
What happens to the old zone F from the old Cathay chart?
The longest range in the new chart is "ultra-long 7,501+ miles", while in the old chart, there's one beyond that which is "zone F 10,001+". So what happens to one-way itinerary that would fall under the zone F, e.g. SYD - HKG - ORD? Would that now be 85k in J? If that's the case, that's a huge decrease in miles (under zone F that's 110k)!!
May 24, 2018, 2:19 pm
#95
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
The longest range in the new chart is "ultra-long 7,501+ miles", while in the old chart, there's one beyond that which is "zone F 10,001+". So what happens to one-way itinerary that would fall under the zone F, e.g. SYD - HKG - ORD? Would that now be 85k in J? If that's the case, that's a huge decrease in miles (under zone F that's 110k)!!
May 24, 2018, 6:37 pm
#96
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
May 24, 2018, 6:41 pm
#97
Join Date: Oct 2014
Location: Hong Kong
Programs: SPG/Marriott Platinum
Posts: 5
May 24, 2018, 6:48 pm
#98
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
May 24, 2018, 6:53 pm
#99
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
Cathay Pacific is finally doing the right thing - attract price-sensitive economy travellers by vastly increasing the miles earned and make it worthwhile to redeem short-haul economy ticket for frequent travel. This is what a frequent-flyer programme should be. We fly cheap tickets frequently and redeem cheap flights frequently.
There was a CAPA article late last year about First Class (I suppose by extension Business Class) has a strong frequent flier proposition and that they are often seen as aspirational products hence part of being loyal fliers is the ability of redeeming Premium cabins. However it is quite disappointing to see that those hit most with these changes are those who want to redeem in long haul premium cabins.
May 24, 2018, 6:59 pm
#100
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
There was a CAPA article late last year about First Class (I suppose by extension Business Class) has a strong frequent flier proposition and that they are often seen as aspirational products hence part of being loyal fliers is the ability of redeeming Premium cabins. However it is quite disappointing to see that those hit most with these changes are those who want to redeem in long haul premium cabins.
May 24, 2018, 7:52 pm
#101
Join Date: Jun 2005
Location: HKG
Posts: 1,505
I suppose the 20% more redemption seats will mean less seats open to partner programs such as Avios, and reducing the cost of Japan will irk a lot of current Avios users who take advantage of that huge discount but cannot find seats, especially with 0 seats available 5 days out nowadays.
May 24, 2018, 7:58 pm
#102
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
Well, to take advantage of this you gotta need both long haul sectors confirmable at once, regardless of full redemption or upgrade. I strongly suspect one will face pushback if you try to clear them individually and ask for difference refund later, although I suspect there is nothing in the T&Cs that rules this out. In the past, I have tried and succeeded in pulling an upgrade for a family member JNB-HKG-US using the '10001+' band, clearing the segments individually and getting a refund in difference.
I haven't read the T&Cs entirely yet - but I suspect this 'difference refund' concept might be just gone forever? With the non-distinguishment between one way and round trips (ie all roundtrips are just two one ways pieced together) anyway beginning 22 June.
In order to pull two (or four, for a roundtrip) long haul seats at the same time, I don't think it's gonna be easy unless one can use their DM powers.
I haven't read the T&Cs entirely yet - but I suspect this 'difference refund' concept might be just gone forever? With the non-distinguishment between one way and round trips (ie all roundtrips are just two one ways pieced together) anyway beginning 22 June.
In order to pull two (or four, for a roundtrip) long haul seats at the same time, I don't think it's gonna be easy unless one can use their DM powers.
May 24, 2018, 8:29 pm
#103
Ambassador, Hong Kong and Macau
Original Poster
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,803
Yes, difference refund will become obsolete under the new table.
It did cross my mind that YQ will be different for two o/w vs r/t but you don't get a refund from AM for that now anyway.
It did cross my mind that YQ will be different for two o/w vs r/t but you don't get a refund from AM for that now anyway.
May 24, 2018, 10:33 pm
#105
Join Date: Jun 2016
Location: Hong Kong
Programs: Lowly CX & IHG
Posts: 382