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Old Aug 14, 2017 | 6:09 am
  #136  
sxc
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Originally Posted by marcuslai
Is anyone else having trouble getting the mobile boarding pass to be sent to apple wallet?

I can OLCI on the app, and can see the mobile boarding pass on a website, but "technical problems" are preventing it from being added to apple wallet.
Yep. I get a cannot download message.
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Old Aug 14, 2017 | 6:44 am
  #137  
FTalkBen
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As of now I can log in to AM but not CX...
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Old Aug 14, 2017 | 11:33 pm
  #138  
marcuslai
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Originally Posted by sxc
Yep. I get a cannot download message.
thanks !!
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Old Sep 3, 2017 | 8:52 pm
  #139  
sscywong
 
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Sorry for calling out an old threat again...

Anyone keep getting CAPTCHA verification request at CX.com recently? Every time I've done the CAPTCHA it will kick me out back to the home page, asking me to re-do everything (if I'm not being asked to re-do the CAPTCHA in the middle of the process again)

Worse is... Just now I've done the CAPTCHA then I've no way to go to my MMB page... It just keep showing me the "Manage Booking" page that asks me to input my name and booking reference / e-tix number...... Logout and re-login then everything backs to normal again...

p.s. Yes I'm using my Co's network... ...because I'm going to fly for business!
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Old Sep 4, 2017 | 12:01 am
  #140  
casbroker
 
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Originally Posted by sscywong
Sorry for calling out an old threat again...

Anyone keep getting CAPTCHA verification request at CX.com recently? Every time I've done the CAPTCHA it will kick me out back to the home page, asking me to re-do everything (if I'm not being asked to re-do the CAPTCHA in the middle of the process again)

Worse is... Just now I've done the CAPTCHA then I've no way to go to my MMB page... It just keep showing me the "Manage Booking" page that asks me to input my name and booking reference / e-tix number...... Logout and re-login then everything backs to normal again...

p.s. Yes I'm using my Co's network... ...because I'm going to fly for business!
Yes, this is super annoying! It happened to me so many times last night and again this morning. "Fun game" my (expletive)!
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Old Sep 4, 2017 | 12:33 am
  #141  
BUT777
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Originally Posted by sscywong
Anyone keep getting CAPTCHA verification request at CX.com recently? Every time I've done the CAPTCHA it will kick me out back to the home page, asking me to re-do everything (if I'm not being asked to re-do the CAPTCHA in the middle of the process again)
I have experienced the same thing for a period of time while using a VPN in China, it was very annoying. But it returned to normal after some times for some unknown reason to me.

Originally Posted by sscywong
Worse is... Just now I've done the CAPTCHA then I've no way to go to my MMB page... It just keep showing me the "Manage Booking" page that asks me to input my name and booking reference / e-tix number...... Logout and re-login then everything backs to normal again...

p.s. Yes I'm using my Co's network... ...because I'm going to fly for business!
I have problems with the MMB page for the past couple of days. Same thing happening, even just normal use without any VPN.
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Old Sep 4, 2017 | 1:46 am
  #142  
marcuslai
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Originally Posted by casbroker
Yes, this is super annoying! It happened to me so many times last night and again this morning. "Fun game" my (expletive)!
It's the fact that it drops me back to the front page after completing the task that really riles me. ...?!? Why can't it just proceed with my booking / redemption / search??? Instead I have to reenter all my search parameters all over again.

It really is terrible.
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Old Sep 4, 2017 | 6:02 am
  #143  
Ausriver
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It is really terrible that the verification only valid for one entry of search, and then it will pop up again... which will bring me back to the home page after the verification. Terrible

Originally Posted by sscywong
Sorry for calling out an old threat again...

Anyone keep getting CAPTCHA verification request at CX.com recently? Every time I've done the CAPTCHA it will kick me out back to the home page, asking me to re-do everything (if I'm not being asked to re-do the CAPTCHA in the middle of the process again)

Worse is... Just now I've done the CAPTCHA then I've no way to go to my MMB page... It just keep showing me the "Manage Booking" page that asks me to input my name and booking reference / e-tix number...... Logout and re-login then everything backs to normal again...

p.s. Yes I'm using my Co's network... ...because I'm going to fly for business!
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Old Sep 4, 2017 | 7:07 am
  #144  
HKGglobaltrotter
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Originally Posted by sscywong
Sorry for calling out an old threat again...

Anyone keep getting CAPTCHA verification request at CX.com recently? Every time I've done the CAPTCHA it will kick me out back to the home page, asking me to re-do everything (if I'm not being asked to re-do the CAPTCHA in the middle of the process again)

Worse is... Just now I've done the CAPTCHA then I've no way to go to my MMB page... It just keep showing me the "Manage Booking" page that asks me to input my name and booking reference / e-tix number...... Logout and re-login then everything backs to normal again...

p.s. Yes I'm using my Co's network... ...because I'm going to fly for business!
I thought I was the only one experiencing this. It is absolutely crazy! Every time I tried to search fares they asked me to complete that stupid 'fun game'! Also same issue with MMB, kept asking me to login or provide booking ref/e-tix when I am already logined
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Old Sep 4, 2017 | 12:06 pm
  #145  
sscywong
 
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I expect the CAPTCHA problem goes worse tomorrow when many secretaries and office staff go check for the fanfares...... I've stop searching flights online and calling 3333 directly today.... (ain't this stupid as the website is designed to reduce workload for hotline?)

For MMB, now I can only access via MPC My account -> See all bookings....
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Old Sep 4, 2017 | 6:50 pm
  #146  
HKGglobaltrotter
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Originally Posted by sscywong
I expect the CAPTCHA problem goes worse tomorrow when many secretaries and office staff go check for the fanfares...... I've stop searching flights online and calling 3333 directly today.... (ain't this stupid as the website is designed to reduce workload for hotline?)

For MMB, now I can only access via MPC My account -> See all bookings....
Ok site magically works like normal for me this morning now (i.e. no more CAPTCHA issues).
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Old Sep 5, 2017 | 6:52 pm
  #147  
HarbourGent
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I am also having the same issue with "Manage My Booking". I sign in to the website and go immediately to Manage my Booking. There I need to sign in again. It is totally redundant as a security feature and a waste of my time.
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Old Sep 5, 2017 | 7:28 pm
  #148  
andersonCooper
 
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Originally Posted by HarbourGent
I am also having the same issue with "Manage My Booking". I sign in to the website and go immediately to Manage my Booking. There I need to sign in again. It is totally redundant as a security feature and a waste of my time.
Yes this only happens recently. I had to go through this multiple times and it's very annoying.

Also around T-24 on my inbound flight, the itinerary disappeared on "Manage My Booking", is it just me?
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Old Sep 6, 2017 | 8:12 am
  #149  
alpenrose
 
Join Date: Oct 2013
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US website problems ?
Hello again:

Just took my first look at the CX website and cannot get any information out of it. It seems to lock up when I get to the suggested dates/money squares. Is this website problematic, or am I doing something wrong?

Thank you
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Old Sep 6, 2017 | 10:42 pm
  #150  
gpia
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Originally Posted by alpenrose
Hello again:

Just took my first look at the CX website and cannot get any information out of it. It seems to lock up when I get to the suggested dates/money squares. Is this website problematic, or am I doing something wrong?

Thank you
Yes, the website has issues, although I never got stuck in this particular part of the process. Can you at all select any of the options shown? If so, could it be you're just missing the "continue" button at the bottom of the page (scroll down)?

Edit: Where the heck did the list under "Manage my bookings" disappear to?
Last edited by gpia; Sep 7, 2017 at 2:07 am
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