Cathay Pacific Website - system issues
Jun 2, 2016 | 8:07 am
#1
Original Poster
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 9,402
Cathay Pacific Website - system issues
Am I the only one having issues with the CX website?
I've tried the UK and NL sites, and neither will proceed through to booking.
M
I've tried the UK and NL sites, and neither will proceed through to booking.
M
Jun 2, 2016 | 8:13 am
#2
Join Date: Apr 2012
Location: SIN, PIE
Programs: AA-EXP, SQ-PPS, Marriott PP
Posts: 210
On a scale from 1-10, CX IT get's a 2 in my book.
The SIN website isn't working either for booking but at least it's outputting the following error message "We're experiencing technical difficulties"
The SIN website isn't working either for booking but at least it's outputting the following error message "We're experiencing technical difficulties"
Jun 2, 2016 | 9:15 am
#4
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Not working here in YYZ.
It won't even allow entering of "Leaving From" or "Going To" on the main page.
Usually, it always shows the default origin city and the most recent destinations I've searched.
I can enter dates, but without the ability to enter cities, you get this error message
.
It won't even allow entering of "Leaving From" or "Going To" on the main page.
Usually, it always shows the default origin city and the most recent destinations I've searched.
I can enter dates, but without the ability to enter cities, you get this error message
.
Last edited by 24left; Jun 2, 2016 at 9:21 am
Jun 2, 2016 | 10:44 am
#6
Original Poster
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 9,402
Glad I wasn't the only one then!
No mention about it on the CX website.
It seemed to work for a few moments earlier, but then crashed after I'd entered all the API info...which was annoying!
M
No mention about it on the CX website.
It seemed to work for a few moments earlier, but then crashed after I'd entered all the API info...which was annoying!
M
Jun 2, 2016 | 12:15 pm
#9
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Jun 2, 2016 | 11:21 pm
#11
Join Date: Apr 2008
Location: PNW
Programs: UA MP 1K; DL Silver; IHG Diamond/ Ambassador
Posts: 1,952
I am unable to search for any destination other than the three on "recently searched for."
Even tried to close browser, delete cookies, use different browsers, go to other countries' sites, etc.
Jun 3, 2016 | 3:41 am
#12
Join Date: Jan 2011
Location: Some hole
Posts: 2,783
Just to let everyone know that CX will upgrade their website by the end of the month.
Jun 3, 2016 | 6:33 am
#15
Join Date: Jun 2004
Location: Hong Kong
Programs: CX MPC
Posts: 611
Just to let everyone know that CX will upgrade their website by the end of the month.
Is it an old story from when they "upgraded" the Website a few years ago?