FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Cathay Pacific | Cathay (https://www.flyertalk.com/forum/cathay-pacific-cathay-487/)
-   -   Cathay Pacific Website - system issues (https://www.flyertalk.com/forum/cathay-pacific-cathay/1769721-cathay-pacific-website-system-issues.html)

msm2000uk Jun 2, 2016 8:07 am

Cathay Pacific Website - system issues
 
Am I the only one having issues with the CX website?

I've tried the UK and NL sites, and neither will proceed through to booking.

M

iadp Jun 2, 2016 8:13 am

On a scale from 1-10, CX IT get's a 2 in my book.

The SIN website isn't working either for booking but at least it's outputting the following error message "We're experiencing technical difficulties"

CXFlyerBoy Jun 2, 2016 8:55 am

Not working on the SIN site as well.

24left Jun 2, 2016 9:15 am

1 Attachment(s)
Not working here in YYZ.

It won't even allow entering of "Leaving From" or "Going To" on the main page.

Usually, it always shows the default origin city and the most recent destinations I've searched.

I can enter dates, but without the ability to enter cities, you get this error message
.

G-CIVC Jun 2, 2016 10:19 am

Not working at all - tried the USA, HK and South Africa website. How further can CX IT worsen?

msm2000uk Jun 2, 2016 10:44 am

Glad I wasn't the only one then!

No mention about it on the CX website.

It seemed to work for a few moments earlier, but then crashed after I'd entered all the API info...which was annoying!

M

24left Jun 2, 2016 10:47 am

1 Attachment(s)
UPDATE: "Leaving From" field now shows default YYZ.

Still cannot enter a destination. Nuts.
.

Mr. Strong Jun 2, 2016 10:51 am

Having issues with CX website as well. Multi-city booking not working 100%.

Cathay Pathetic

24left Jun 2, 2016 12:15 pm


Originally Posted by Mr. Strong (Post 26717722)
...Cathay Pathetic

lol

I was going to volunteer to sit on hold but I get routed to the YVR call centre during daytime hours and I'm not sure they would know what to do.

24left Jun 2, 2016 12:49 pm

1 Attachment(s)
UPDATE: Main CX page now functional able to proceed to flight selection
.

hikouki Jun 2, 2016 11:21 pm


Originally Posted by 24left (Post 26718457)
UPDATE: Main CX page now functional able to proceed to flight selection
.

It is acting up again for me.

I am unable to search for any destination other than the three on "recently searched for." :rolleyes:

Even tried to close browser, delete cookies, use different browsers, go to other countries' sites, etc.

maortega15 Jun 3, 2016 3:41 am

Just to let everyone know that CX will upgrade their website by the end of the month.

jacobsleather Jun 3, 2016 4:02 am

I have been unable to do OLCI or manage booking all day.

Singapore_Air Jun 3, 2016 4:38 am

I was unable to use the Manage My Booking feature this morning / afternoon Singapore time.

dannyhk Jun 3, 2016 6:33 am


Originally Posted by maortega15 (Post 26721613)
Just to let everyone know that CX will upgrade their website by the end of the month.

Something wrong about that story because it says the Website will be offline over the weekend of June 22-23, but those dates are not a weekend this year!

Is it an old story from when they "upgraded" the Website a few years ago?


All times are GMT -6. The time now is 11:48 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.