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Can't seem to access the website for the past 2 hrs...
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And when you can and try to book, the auto lookup in the destination field doesn't seem to work?
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Originally Posted by maortega15
(Post 26721613)
Just to let everyone know that CX will upgrade their website by the end of the month.
Originally Posted by dgittings
(Post 26722085)
Something wrong about that story because it says the Website will be offline over the weekend of June 22-23, but those dates are not a weekend this year!
Is it an old story from when they "upgraded" the Website a few years ago? http://traveltrendstoday.in/index.ph...agship-website Cathay Pacific to upgrade flagship website Murari Mohan Jha 28 March 2016 "Cathay Pacific Airways will upgrade its flagship website – www.cathaypacific.com – over the weekend of 22 and 23 June. The upgrade is to provide a more advanced and powerful online platform that will enable further upgrades to the airline’s online and mobile services in the near future. It will also give the website a fresh look and feel, with enhanced navigation and an improved site structure. Significant enhancements have been made to Cathay Pacific’s online and mobile services in recent years, giving passengers the flexibility to manage their journeys at anytime and from anywhere. With the growing demand for online and mobile services, together with significant changes in customer preferences, a more sophisticated technology platform is required to allow the airline to redesign and roll out new services as quickly and efficiently as possible to meet customers’ need." https://www.cathaypacific.com/cx/en_....html?switch=Y Cathay Pacific upgrades flagship website on 22/23 June Online services will not be available for part of the weekend 05 Jun 2013 "Cathay Pacific Airways will upgrade its flagship website – www.cathaypacific.com – over the weekend of 22 and 23 June. The upgrade is to provide a more advanced and powerful online platform that will enable further upgrades to the airline’s online and mobile services in the near future. It will also give the website a fresh look and feel, with enhanced navigation and an improved site structure. Significant enhancements have been made to Cathay Pacific’s online and mobile services in recent years, giving passengers the flexibility to manage their journeys at anytime and from anywhere. With the growing demand for online and mobile services, together with significant changes in customer preferences, a more sophisticated technology platform is required to allow the airline to redesign and roll out new services as quickly and efficiently as possible to meet customers’ need. " |
I've a question about the online booking system too.
I've been looking at a trip January to March 2017 and having pricing problems, the trip in question is CDG-HKG (24/01) - HKG-AKL (29/01) - AKL-HKG (13/03) HKG-CDG (16/03), the online booking system gives 2 prices for these dates (circa €3628 and €3733) when proceeding to select the flights the pricing reverts to €5420 and not the two amounts at the top of the page! I've tried changing the dates around but it makes no difference so why show the €3628 and €3733 prices if you can't select them? I've also tried the "actual date" route instead of the +- 3 day option and that comes out at over €10k for those dates!! I haven't tried calling MPC or reservation yet as we haven't firmed up on the dates but does anybody think that that's worth try and might that elicit yet another alternative price? |
Cathay Website having problems yet again. Online booking is officially down "for maintenance". MMB doesn't seem to be working either.
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also m.cathaypacific.com and m.dragonair.com are both taken away... I think these two sites were on the old system therefore when the new interface MMB was down I can still access it using m.CX and m.KA....
But no more...... |
When I go to CX website to redeem miles, I am getting a blank screen.
Anyone has the same problem ? |
Originally Posted by 24left
(Post 26717127)
Not working here in YYZ.
It won't even allow entering of "Leaving From" or "Going To" on the main page. Usually, it always shows the default origin city and the most recent destinations I've searched. I can enter dates, but without the ability to enter cities, you get this error message . |
Originally Posted by easyguy
(Post 26737800)
When I go to CX website to redeem miles, I am getting a blank screen.
Anyone has the same problem ? |
1 Attachment(s)
BTW, these are the current alerts posted. Otherwise, main page seems to be working, FROM and TO fields default properly
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OLCI OK
Online redemptions marginally OK MMB cannot be loaded for accounts or individual itineraries |
When trying to book online CX website displays the following message in various languages:
"We're experiencing technical difficulties Our engineers are working hard to get the site back online. Please accept our apologies for any inconvenience caused. To get help with any immediate queries, please call our customer service team on +800 2747 3333. Members of The Marco Polo Club can get in touch on +852 2747 5500 and Asia Miles on +852 2747 3838. We aim to have this resolved soon. Thank you for your patience. The Cathay Pacific team." The website has had various glitches for at least 5 days if not longer. More Cathay Pathetic. |
Its been the on/off in Korea for some days now. Just hope its OK for OLCI tomorrow..
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When trying to search from the main screen:
Sorry! There is a system exception! Please check the logs to detail. |
Online bookings back to normal!
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