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-   -   How exactly does CX Waitlist work for awards? (https://www.flyertalk.com/forum/cathay-pacific-cathay/1581009-how-exactly-does-cx-waitlist-work-awards.html)

happyvoid Jul 23, 2018 2:47 am


Originally Posted by BeEasyMark (Post 29913992)
Have been waitlisted on the following flights:

July 5th CX883 Los Angeles to Hong Kong
July 6th CX691 Hong Kong to Singapore

July 9th CX658 Singapore to Hong Kong
July 9th CX882 Hong Kong to Los Angeles

I signed up for ExperFlyer but have no idea how to see what my chances of getting these flights ticketed. Can someone help out here? Thanks.


Did you eventually get the flights

happyvoid Jul 23, 2018 2:48 am


Originally Posted by chongl (Post 29536820)
My wait-list cleared overnight...flight is in 5 days in F for those wondering. It was F4 until I cleared

how soon before the flight when waitlist clear

pogonation Jul 24, 2018 8:31 am

Anyone know why waitlists expire so fast? I had waitlists for flights EU-BKK and they expired today so I rebooked them and it says they will expire tomorrow (flying 28th or 29th this month) assume it is because I am close in, but does that mean no more waitlisting after 25th or will I just have to repeat the process every day?

Seems to be the HKG-BKK which is messing up my flights since there is only tailored availability on those legs 29th and 30th for some reason (big event?). Seems CX uses married segment logic too. Not got my hopes up too much.

pogonation Jul 25, 2018 4:42 am


Originally Posted by pogonation (Post 30007728)
Anyone know why waitlists expire so fast? I had waitlists for flights EU-BKK and they expired today so I rebooked them and it says they will expire tomorrow (flying 28th or 29th this month) assume it is because I am close in, but does that mean no more waitlisting after 25th or will I just have to repeat the process every day?

Seems to be the HKG-BKK which is messing up my flights since there is only tailored availability on those legs 29th and 30th for some reason (big event?). Seems CX uses married segment logic too. Not got my hopes up too much.


Just thought I would mention something on here:
Today MAN-HKG became available on 28th. Unfortunately MAN-(HKG)-BKK was only showing available for waitlist. HKG-BKK was still showing as 57,000 business tailored only. I called CX to ask if I could confirm MAN-HKG with HKG-BKK as waitlist and she said MAN-BKK is not available if she searches for it however if she searched as MAN-HKG-BKK it gave lots of availability all at the normal choice level. I managed to ticket MAN-HKG-BKK for the normal 65,000 miles. I could find no-way to do this online and if she hadn't have mentioned it I would have never known.

So seems they can get different connecting availability if you go through the telephone office!

About 10 mins after ticketing this my DUB-HKG-BKK waitlist also came through as confirmed (not that I need it anymore since MAN was my first choice).

CAWineNerd Jul 25, 2018 7:50 am

How do you know if your waitlist expired? I asked to be waitlisted for ORD-HKG and HKG-ORD from J to F at the end of August/early Sept, wondering if I should call in and waitlist again.
ba.com does not show any first class inventory available. Expertflyer only shows one seat occupied (my GF!), two blocked, three available. Biz class is only half-full, so seems my odds of upgrading should be pretty good.

pogonation Jul 25, 2018 11:18 am


Originally Posted by CAWineNerd (Post 30011494)
How do you know if your waitlist expired? I asked to be waitlisted for ORD-HKG and HKG-ORD from J to F at the end of August/early Sept, wondering if I should call in and waitlist again.
ba.com does not show any first class inventory available. Expertflyer only shows one seat occupied (my GF!), two blocked, three available. Biz class is only half-full, so seems my odds of upgrading should be pretty good.

Have a look at your booking on either asiamiles website or through CX manage my booking and it will say when the waitlist will expire.

I wouldn’t use seat maps as a way of guessing loads. Look at the loads on EF instead. Seat map can be wide open and F can be sold out!

percysmith Jul 25, 2018 11:49 am


Originally Posted by CAWineNerd (Post 30011494)
ba.com does not show any first class inventory available. Expertflyer only shows one seat occupied (my GF!), two blocked, three available. Biz class is only half-full, so seems my odds of upgrading should be pretty good.

CX has taken to flying seats empty recently https://www.flyertalk.com/forum/cath...l#post29972783

jozdemir Jul 28, 2018 11:54 pm

How often does CX randomly block out inventory for F?

I'm flying HKG-ORD on August 6th and I've been keeping an eye on it, and whilst the other classes have come in and out of zero inventory, F has gone from F5 A5 to F1 A1, sat like that for a week then went back to F5 A5.

Just looks all over the shop!

I have an F award waitlist in, not holding my breath given those loads but I just thought it odd that they blocked out revenue F inventory for about a week.

ralphs Jul 29, 2018 12:10 am

Perhaps 4 people bought flexible F tickets...?

jozdemir Jul 29, 2018 12:13 am


Originally Posted by ralphs (Post 30023815)
Perhaps 4 people bought flexible F tickets...?

Could be, just assumed it was CX playing silly buggers.

If they did buy 4 seats, they never bothered selecting any, but I guess that's probably not unusual if you had that much cash to throw around.

MXM11 Jul 31, 2018 2:20 pm

Hello! I had started a new thread and then came across this existing one. would it be more appropriate to post here?

Trying to redeem companion ticket and am waitlisted for all segments. What is the possibility of getting confirmed?

Round trip Vancouver to Australia
Oct. 30, 2018: Vancouver to Hong Kong 14:10 cx837 (Alternatively Oct. 29 or 31)
Oct. 31 : Hong Kong to Sydney 23:55 cx101 (connecting flight)
Dec.03 : Melbourne to Hong Kong 13:35 cx104 (Alternatively Dec. 2, 4,)
Dec.10 : Hong Kong to Vancouver 16:10 cx838 (Alternatively Dec. 7, 11, 12, 13)

MPC had advised there is no other availability on or near these dates as of yet. Thanks!

scottie80 Jul 31, 2018 8:50 pm


Originally Posted by MXM11 (Post 30032922)
Hello! I had started a new thread and then came across this existing one. would it be more appropriate to post here?

Trying to redeem companion ticket and am waitlisted for all segments. What is the possibility of getting confirmed?

Round trip Vancouver to Australia
Oct. 30, 2018: Vancouver to Hong Kong 14:10 cx837 (Alternatively Oct. 29 or 31)
Oct. 31 : Hong Kong to Sydney 23:55 cx101 (connecting flight)
Dec.03 : Melbourne to Hong Kong 13:35 cx104 (Alternatively Dec. 2, 4,)
Dec.10 : Hong Kong to Vancouver 16:10 cx838 (Alternatively Dec. 7, 11, 12, 13)

MPC had advised there is no other availability on or near these dates as of yet. Thanks!

Bit early to tell at this stage but I have had almost 100% success for companion redemptions.

Most of your proposed flights have reasonable I availability at this stage with the exception of your return on Dec 10 - better to switch to the 11th.

The morning flight out of Melbourne on the 3rd looks better otherwise the 4th if you want CX104.

MYSTERY O Aug 5, 2018 10:49 am

Hello all,

I just joined the forum and getting to know Flyer talk a bit. I have been following this thread for a week since I finally accumulated enough Asia Miles to actually use. It seems this is the best thread to ask this question, hopefully one of you can help me out. I am currently on a waitlist for a PEY to J upgrade on a JFK to HKG round trip. I waitlisted using 70K Asia Miles, from what I understand, they recently have raised how many miles it takes to upgrade. The PEY seats are confirmed, just trying to get an idea if theres a chance my upgrades might clear, not sure if there is a way to check this. I called MPC (currently MPC silver member) but they said just to wait until the waitlist deadline. Additionally, on the cathay website, it mentions that if waitlist doesn't clear by August 10, 18, the booking will be cancelled, is this referring to the upgrade or my confirmed booking all together. Any help would be appreciated, much thanks in advance!

My Itinerary is as follows, my dates are not flexible unfortunately.

JFK to HKG 9/9/18 CX841
HKG to JFK 19/9/18 CX830

MXM11 Aug 5, 2018 5:24 pm


Originally Posted by scottie80 (Post 30033979)
Bit early to tell at this stage but I have had almost 100% success for companion redemptions.

Most of your proposed flights have reasonable I availability at this stage with the exception of your return on Dec 10 - better to switch to the 11th.

The morning flight out of Melbourne on the 3rd looks better otherwise the 4th if you want CX104.

Thanks Scottie80! Wow, almost 100% success rate, you must be a high priority flyer and have some luck as well!

Have been calling MPC consistantly for the last few days with no success on any segments yet. The rep says there's virtually no availability even within the same month yet. Hopefully some availability will be released soon, or else it'll be too late to plan such a big trip.

CAWineNerd Aug 6, 2018 8:15 am

In general CX does not release awards until about 14 days out. I'm waiting for a J->F on August 30. It is annoying to wait until that close in, but you have to be willing to fly the original class of booking or else you shouldn't play the waitlist game, instead just book the desired class.

iansh Aug 6, 2018 8:26 pm


Originally Posted by MYSTERY O (Post 30050043)
Hello all,

I just joined the forum and getting to know Flyer talk a bit. I have been following this thread for a week since I finally accumulated enough Asia Miles to actually use. It seems this is the best thread to ask this question, hopefully one of you can help me out. I am currently on a waitlist for a PEY to J upgrade on a JFK to HKG round trip. I waitlisted using 70K Asia Miles, from what I understand, they recently have raised how many miles it takes to upgrade. The PEY seats are confirmed, just trying to get an idea if theres a chance my upgrades might clear, not sure if there is a way to check this. I called MPC (currently MPC silver member) but they said just to wait until the waitlist deadline. Additionally, on the cathay website, it mentions that if waitlist doesn't clear by August 10, 18, the booking will be cancelled, is this referring to the upgrade or my confirmed booking all together. Any help would be appreciated, much thanks in advance!

My Itinerary is as follows, my dates are not flexible unfortunately.

JFK to HKG 9/9/18 CX841
HKG to JFK 19/9/18 CX830


Still quite early. But you can check the load on Experflyer.

Here are those for your booked flights:

CX 841 JFK 09/09/18 10:00 AM HKG 09/10/18 2:00 PM 77W
F3 A2 J9 C9 D9 I9 W9 R9 E9 Y9 B9 H9
K9 M9 L9 V9 S9 N9 Q9

CX 830 HKG 09/19/18 9:15 AM JFK 09/19/18 1:15 PM 77W
F2 A1 J9 C9 D9 I9 W9 R9 E9 Y9 B9 H9
K9 M9 L9 V9 S9 N9 Q0

Looks light at the moment but JFK flights you can expect a lot of last minute J or even F bookings.

And to answer your questions. You never know when they will clear you. Having status with MPC helps. The ticketing deadline is just for the WL, it won't affect your original confirmed PEY bookings. And you can call MPC hotline (or AM if that's the case) to extend the ticketing deadline. Technically they can do it the up till the day before departure. A few factors decide how lenient they are but in general at least 4 days before departure at least I believe.

seeyouatthepier Aug 6, 2018 11:14 pm

Has anyone had any success upgrading with the ground staff at check in (YVR -> HKG) or just in general? I tried to upgrade a flight before hand but long story short - waitlist expired and the people at Marco Polo said to try upgrade when I check in. I'm just wondering if there's a good time I should do so, 2 hours before flight, or 3 hours before flight make a difference?

MYSTERY O Aug 8, 2018 4:40 pm


Originally Posted by iansh (Post 30055355)
Still quite early. But you can check the load on Experflyer.

Here are those for your booked flights:

CX 841 JFK 09/09/18 10:00 AM HKG 09/10/18 2:00 PM 77W
F3 A2 J9 C9 D9 I9 W9 R9 E9 Y9 B9 H9
K9 M9 L9 V9 S9 N9 Q9

CX 830 HKG 09/19/18 9:15 AM JFK 09/19/18 1:15 PM 77W
F2 A1 J9 C9 D9 I9 W9 R9 E9 Y9 B9 H9
K9 M9 L9 V9 S9 N9 Q0

Looks light at the moment but JFK flights you can expect a lot of last minute J or even F bookings.

And to answer your questions. You never know when they will clear you. Having status with MPC helps. The ticketing deadline is just for the WL, it won't affect your original confirmed PEY bookings. And you can call MPC hotline (or AM if that's the case) to extend the ticketing deadline. Technically they can do it the up till the day before departure. A few factors decide how lenient they are but in general at least 4 days before departure at least I believe.

Thanks so much for your reply. I called and had them extend the waitlist deadline until four days prior to departure on both legs of my trip. I personally don't mind flying PEY, way better then flying economy on cathay. I have quite a bit of miles expiring towards the end of the year and wanted to use them for this upgrade if possible. Either way, still hoping the upgrade clears, also, please pardon my ignorance but the numbers you posted for my flights from expert flyer, how do I go about interpreting these numbers. Is there a chart or a FAQ that I can use. That would be great!

etkuo Aug 8, 2018 5:13 pm


Originally Posted by MYSTERY O (Post 30062485)
Thanks so much for your reply. I called and had them extend the waitlist deadline until four days prior to departure on both legs of my trip. I personally don't mind flying PEY, way better then flying economy on cathay. I have quite a bit of miles expiring towards the end of the year and wanted to use them for this upgrade if possible. Either way, still hoping the upgrade clears, also, please pardon my ignorance but the numbers you posted for my flights from expert flyer, how do I go about interpreting these numbers. Is there a chart or a FAQ that I can use. That would be great!

I have had pretty much 100% success rate upgrading from PEY to J on the YYZ route even with pretty tight revenue loads. (e.g. J3 C3 D2 I0) However, I can count on the fingers of one hand the number of times that the waitlist actually clears.The majority of time you won't get the upgrade until within the last 2 to 3 days before the flight. And one time I had to wait until the airport and request the upgrades during check-in.

AceCobra1 Aug 13, 2018 4:58 pm

Out of interest, does having a BA status - i.e. one world status help with these bookings ?

cxfan1960 Aug 13, 2018 6:20 pm


Originally Posted by AceCobra1 (Post 30079108)
Out of interest, does having a BA status - i.e. one world status help with these bookings ?

No, the only OneWorld status that can help is MPC status.

MYSTERY O Aug 15, 2018 4:00 am


Originally Posted by etkuo (Post 30062561)
I have had pretty much 100% success rate upgrading from PEY to J on the YYZ route even with pretty tight revenue loads. (e.g. J3 C3 D2 I0) However, I can count on the fingers of one hand the number of times that the waitlist actually clears.The majority of time you won't get the upgrade until within the last 2 to 3 days before the flight. And one time I had to wait until the airport and request the upgrades during check-in.

Got an email from Cathay today that the waitlist on my return flight cleared. Still waiting for the Jfk-Hkg flight to clear, keeping fingers crossed :D

Kilian Zoll Aug 15, 2018 4:12 am

Could anyone please help check the Y->J upgrade chances on CX738 on 31 December? We're waitlisted as lowly SL.

happyvoid Aug 15, 2018 8:29 pm

once the wait list clear how much time do they give you to redeem your miles

percysmith Aug 15, 2018 8:48 pm


Originally Posted by happyvoid (Post 30087705)
once the wait list clear how much time do they give you to redeem your miles

Post-22/6, 10 calendar days.

MYSTERY O Aug 16, 2018 3:17 am


Originally Posted by percysmith (Post 30087753)
Post-22/6, 10 calendar days.

I got my waitlist cleared on 8/15, I have until 9/5. Gave me almost 3 weeks.

percysmith Aug 16, 2018 4:25 am

From: [email protected] <[email protected]>
Sent: Thursday, 16 August 2018 4:00 PM
To:
Subject: Flight Confirmation



Dear Member,

We are pleased to let you know that CX271 (HKGAMS) on 09Jul19 has been confirmed in business class under booking reference ABCDEF.

You can check your booking details on 'Manage Booking' at www.cathaypacific.com. Please contact our Service Centre through hotline or email before 26 Aug 2018 Hong Kong local time to have your tickets issued.

(This is an automated message - please do not reply to this email.)

CAWineNerd Aug 20, 2018 8:52 am

So I got the confirmation email, which says to use "Manage Booking". However, manage booking only says "Error
An unknown system error occurred. Please try again later. [E23000001]".
Is there a number I can call? I am not able to find anything that looks appropriate in the support links.

CAWineNerd Aug 20, 2018 9:05 am


Originally Posted by CAWineNerd (Post 30105117)
So I got the confirmation email, which says to use "Manage Booking". However, manage booking only says "Error
An unknown system error occurred. Please try again later. [E23000001]".
Is there a number I can call? I am not able to find anything that looks appropriate in the support links.

BTW, eventually got to the older version of manage my booking (involved JS hacking, fun being a nerd) which says to contact the Asia Miles hotline. I called that number (866-892-2598) and asked to be called back. I think I'm on the right path now!

ccm1016 Aug 25, 2018 5:57 am

HKG-DXB Return 20-28Dec
 
Hi there, i've waitlisted for HKG-DXB Business Class for CX731 (20 Dec) & CX746 (28 Dec) for the return trip. Are the chances slim since it's Christmas season? Thanks!

kkl Aug 25, 2018 10:06 am

Would like a quick flight load check on

CX602 - 16th Dec in Biz / CX171 17th Dec in Biz

much appreciated

l380 Aug 25, 2018 10:26 am


Originally Posted by kkl (Post 30128415)
Would like a quick flight load check on

CX602 - 16th Dec in Biz / CX171 17th Dec in Biz

much appreciated


https://cimg3.ibsrv.net/gimg/www.fly...86cc6ab62b.jpg
https://cimg8.ibsrv.net/gimg/www.fly...6e30168c88.jpg

Optimistic for CX171

MYSTERY O Aug 27, 2018 4:07 pm

Hey all,

Anyone mind checking my chances of getting a PEY to J Upgrade on CX 841 on 9/9/18? Called MPC to check if they would extend my ticketing deadline and no luck. They will only extend until 5 Sept, not until the day of the flight, this might be standard practice for them but I myself am not sure. If there is a way to extend the deadline until day of the flight, please let me know.

Much thanks in advance!

percysmith Aug 27, 2018 6:12 pm


Originally Posted by MYSTERY O (Post 30136641)
CX 841 on 9/9/18? Called MPC to check if they would extend my ticketing deadline and no luck. They will only extend until 5 Sept, not until the day of the flight, this might be standard practice for them but I myself am not sure. If there is a way to extend the deadline until day of the flight, please let me know.

You already got max deadline for unticketed upgrade.

MYSTERY O Aug 27, 2018 8:08 pm


Originally Posted by percysmith (Post 30137005)
You already got max deadline for unticketed upgrade.

Ahh ok, thanks. Thought I had read somewhere it can be extended until the day of the flight. They did clear my waitlist on my return flight, still hopeful this one clears!

Rhytha MK Aug 28, 2018 12:42 am

Does business or economy get confirmed faster.

Just like to get some view on the waitlist for flight for the following date, ... can you guys give me general advise if these will go through.

Economy
Oct 1 MAA ( CX632 01.40 )-HKG ( CX520 depart 10:30 ) -NRT (15:55 )
Nov 9 NRT ( CX 509 09.00 ) - HKG ( CX631 depart 21:25 ) - MAA (00:20 )

Business
CX 632 Oct 1 MAA ( 01.40 )-HKG ( CX520 depart 10:30 ) -NRT ( 15:55 )
CX 509 Nov 9 NRT ( 09.00 ) - HKG ( CX509 depart 21:25 ) - MAA ( 00:20 )

thank you

hungryballerina Aug 28, 2018 3:01 am

Waitlisted for First class Z award ticket
 
Hello all. I'd like to hear your thoughts on this, I'm a MPC Gold member and I was able to get confirmed on an award ticket in first class (Z) from Manila-HK-SFO on December 11. My return however, on December 19, is waitlisted. I know it is still a long way off but what are my chances? I checked and as of today it's showing F5, A5. Would I have better luck trying for a biz class ticket or buying a premium eco/biz and trying for upgrade? Thanks in advance!

kkl Aug 28, 2018 3:54 am

Thanks

Rain187 Sep 6, 2018 12:11 am

Hi may I ask is that every MPC member can waitlist up to 3 flights in one booking each way? Or this just apply to Go or above?

percysmith Sep 6, 2018 12:35 am


Originally Posted by Rain187 (Post 30172710)
Hi may I ask is that every MPC member can waitlist up to 3 flights in one booking each way? Or this just apply to Go or above?

SL can too I thought
But because this is another infamous internal memo rule we can never be sure.


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