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-   -   How exactly does CX Waitlist work for awards? (https://www.flyertalk.com/forum/cathay-pacific-cathay/1581009-how-exactly-does-cx-waitlist-work-awards.html)

synthkeys Dec 11, 2018 8:07 pm


Originally Posted by blum81 (Post 30525163)
...
Looks like some (I) tickets have freed up on my flight.
...
My waitlist expires tomorrow evening. I think this is the closest to the deadline I've been on any upgrades.
Does the system tend to wait last minute before confirming or is it luck of the draw?

Wouldn't be surprised if you don't clear waitlist. Since June 22 I've been in the same position ex-HKG for flights back to NYC, but I'm only GO. I think CX is more willing to roll the dice for late booking revenue PAX, hence the increased availability of I tickets. I feel lucky to have been confirmed for a upgrade last month when I booked, HKG-EWR but on DEC 19, mid week. Last few trips was not able to confirm upgrade on return ex-HKG to NYC but was able to do instant upgrade at the airport.

In NOV, after my upgrade request lapsed on the waitlist, MPC agent told me to call every day until flight to request upgrade award. I don't know the buzzword either but no award issued until instant upgrade.

Good luck.

EfficientMiler Dec 12, 2018 10:25 pm

I'm looking to book a one-way award in J on CX using Asia Miles for two people HKG-EWR/JFK Jan 2, 3, 4, or 5. There's no current availability at the standard level. We have no status. Ideally we'd book with AS miles, but that seems unlikely so we'd probably transfer MR from Amex to AM once there's availability. I must get my spouse back on one of those dates. I'm a bit more flexible. We'll travel in Y if we have to (or F!), but would prefer J. We can book as late as a day before departure if necessary. Thanks in advance!
  1. Is there a limit to the number of waitlists I can do?
  2. What are the advantages/disadvantages of waitlisting an award for two vs. waitlisting an award for me and separately waitlisting an award for her?
  3. If waitlisting an award for me and her separately, is there any advantage to waitlisting each of us from our respective AM accounts vs. from one of our AM accounts?
  4. What would you do?
[edit] Almost forgot: there are at least two Business Choice awards available for two of the flights. Obviously I'd prefer to pay the Standard rate.

blum81 Dec 13, 2018 1:30 am


Originally Posted by synthkeys (Post 30525411)
Wouldn't be surprised if you don't clear waitlist. Since June 22 I've been in the same position ex-HKG for flights back to NYC, but I'm only GO. I think CX is more willing to roll the dice for late booking revenue PAX, hence the increased availability of I tickets. I feel lucky to have been confirmed for a upgrade last month when I booked, HKG-EWR but on DEC 19, mid week. Last few trips was not able to confirm upgrade on return ex-HKG to NYC but was able to do instant upgrade at the airport.

In NOV, after my upgrade request lapsed on the waitlist, MPC agent told me to call every day until flight to request upgrade award. I don't know the buzzword either but no award issued until instant upgrade.

Good luck.

Looks like you're going to be right about it not clearing. My deadline is in about a half hour and still no confirmation.

EF still shows at least 3 J seats available and when I did a mock booking I was able to proceed with 4 seats for J.
I also still have the option to do an upgrade bid, but yet the last agent 15mins ago said that business class is completely full lol. I don't get it...

Eugh... looks like the constant re-dailing to 3888 will begin tonight lol.

percysmith Dec 13, 2018 1:46 am


Originally Posted by blum81 (Post 30530222)
EF still shows at least 3 J seats available and when I did a mock booking I was able to proceed with 4 seats for J.
I also still have the option to do an upgrade bid, but yet the last agent 15mins ago said that business class is completely full lol. I don't get it...

You called 3888 and agent thought you were after redemption and upgrade?

Call 3333 for revenue and that agent will see seats...

blum81 Dec 13, 2018 2:05 am


Originally Posted by percysmith (Post 30530245)
You called 3888 and agent thought you were after redemption and upgrade?

Call 3333 for revenue and that agent will see seats...

No I called 3888 to get the agent to check on my existing waitlist and she told me my chances are almost zero because she doesn't see any seats for sale in business. But EF and cathaypacific.com say otherwise.

blum81 Dec 13, 2018 5:16 pm

How accurate is KVS tools when it comes to showing award availabilities?

KVS tools shows there's availability for my flight (CS1) but when I call in the agent again says otherwise.

KVS Dec 13, 2018 7:40 pm


Originally Posted by blum81 (Post 30532986)
How accurate is KVS tools when it comes to showing award availabilities?

KVS tools shows there's availability for my flight (CS1) but when I call in the agent again says otherwise.

KVS Tool is fully accurate, as the data comes directly from CX.

Where do you see CS1?

[KVS Tool 9.1.6/Diamond - Awards/CX-OneWorld]
Code:

HKG  Hong Kong Chek Lap Kok Intl HK [VHHH]
YVR  Vancouver Metro / Intl BC CA = YVR CXH [CYVR]
MON  17 Dec 2018 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
CX        888    HKG  01:00    YVR  20:25 -1  77W  0  FS@  CS@  WS@  YS@
CX        838    HKG  16:00    YVR  11:35    77W  0  CS@  WS@  YS@
CX        830    HKG  09:35    JFK  12:10    77W  0  FS@  CS@  WS@  YS@
 -> CX    865    JFK  20:35    YVR  23:45    77W  0  FS@  CS@  WS@  YS@
CX        846    HKG  19:45    JFK  22:25    77W  0  FS@  CS@  WS@  YS@
 -> CX    865    JFK  20:35 +1  YVR  23:45 +1  77W  0  FS@  CS@  WS@  YS@
CX        343    HKG  00:30    LGW  05:30    359  0  CS2  WS3  YS@
 -> BA    85      LHR  17:30    YVR  19:10    744  0  FS0  CS0  WS0  YS0
CX        255    HKG  01:00    LHR  06:20    77W  0  FS1  CS2  WS@  YS7
 -> BA    85      LHR  17:30    YVR  19:10    744  0  FS0  CS0  WS0  YS0
CX        237    HKG  01:25    LHR  06:40    77W  0  CS5  WS6  YS9
 -> BA    85      LHR  17:30    YVR  19:10    744  0  FS0  CS0  WS0  YS0
CX        257    HKG  09:45    LHR  15:00    77W  0  CS@  WS@  YS9
 -> BA    85      LHR  17:30    YVR  19:10    744  0  FS0  CS0  WS0  YS0
BA        28      HKG  23:45    LHR  04:55 +1  388  0  FS0  CS0  WS7  YS9
 -> BA    85      LHR  17:30 +1  YVR  19:10 +1  744  0  FS0  CS0  WS0  YS0


blum81 Dec 13, 2018 8:24 pm


Originally Posted by KVS (Post 30533301)
KVS Tool is fully accurate, as the data comes directly from CX.

Where do you see CS1?

[KVS Tool 9.1.6/Diamond - Awards/CX-OneWorld]
Code:

HKG Hong Kong Chek Lap Kok Intl HK [VHHH]
YVR Vancouver Metro / Intl BC CA = YVR CXH [CYVR]
MON 17 Dec 2018  1 Seat

Carrier Flight From Depart To Arrive A/C St Award Availability
--------- ------ ---- -------- ---- -------- --- -- ------------------
CX 888 HKG 01:00 YVR 20:25 -1 77W 0 FS@ CS@ WS@ YS@
CX 838 HKG 16:00 YVR 11:35 77W 0 CS@ WS@ YS@
CX 830 HKG 09:35 JFK 12:10 77W 0 FS@ CS@ WS@ YS@
-> CX 865 JFK 20:35 YVR 23:45 77W 0 FS@ CS@ WS@ YS@
CX 846 HKG 19:45 JFK 22:25 77W 0 FS@ CS@ WS@ YS@
-> CX 865 JFK 20:35 +1 YVR 23:45 +1 77W 0 FS@ CS@ WS@ YS@
CX 343 HKG 00:30 LGW 05:30 359 0 CS2 WS3 YS@
-> BA 85 LHR 17:30 YVR 19:10 744 0 FS0 CS0 WS0 YS0
CX 255 HKG 01:00 LHR 06:20 77W 0 FS1 CS2 WS@ YS7
-> BA 85 LHR 17:30 YVR 19:10 744 0 FS0 CS0 WS0 YS0
CX 237 HKG 01:25 LHR 06:40 77W 0 CS5 WS6 YS9
-> BA 85 LHR 17:30 YVR 19:10 744 0 FS0 CS0 WS0 YS0
CX 257 HKG 09:45 LHR 15:00 77W 0 CS@ WS@ YS9
-> BA 85 LHR 17:30 YVR 19:10 744 0 FS0 CS0 WS0 YS0
BA 28 HKG 23:45 LHR 04:55 +1 388 0 FS0 CS0 WS7 YS9
-> BA 85 LHR 17:30 +1 YVR 19:10 +1 744 0 FS0 CS0 WS0 YS0



Hello KVSTools!

It's no longer at CS1 but when I called the Marco Polo Diamond line at 8:00am Kuala Lumpur time it was at CS1. I actually told the agent that I see 1 available upgrade but she insisted there aren't any seats available.

Then about 30-45mins later it went back to CS@

Did someone get to it before me?

Is there any way to be alerted if a seat becomes available instead of checking every 15mins? lol.

KVS Dec 13, 2018 10:05 pm


Originally Posted by blum81 (Post 30533415)
Hello KVSTools!

It's no longer at CS1 but when I called the Marco Polo Diamond line at 8:00am Kuala Lumpur time it was at CS1. I actually told the agent that I see 1 available upgrade but she insisted there aren't any seats available.

You should have escalated to a supervisor.


Originally Posted by blum81 (Post 30533415)
Then about 30-45mins later it went back to CS@

Did someone get to it before me?

Most likely, yes.


Originally Posted by blum81 (Post 30533415)
Is there any way to be alerted if a seat becomes available instead of checking every 15mins? lol.

There is not, but it's very easy to re-check, once you have your search saved to [My Trips] in the KVS Tool.

blum81 Dec 14, 2018 2:15 am


Originally Posted by KVS (Post 30533620)
You should have escalated to a supervisor.

Thanks for the heads up.. If I see any inventory available or it changes to CS1 I'll be sure to mention that I see one available in KVS.

blum81 Dec 14, 2018 5:18 am


Originally Posted by KVS (Post 30533620)
You should have escalated to a supervisor.



Most likely, yes.



There is not, but it's very easy to re-check, once you have your search saved to [My Trips] in the KVS Tool.

Looks like it's back to CS1

Carrier Flight From Depart To Arrive A/C St Award Availability
--------- ------ ---- -------- ---- -------- --- -- ------------------
CX 888 HKG 01:00 YVR 20:25 -1 77W 0 FS@ CS1 WS3 YS@

Called in right away and the agent told me there are no seats available. I said I see 1 available in Business and 3 available in Premium Economy. The agent said she doesn't see that, and to call back again. Manager not available and would have to call me back. So either they don't see it or they're just not issuing the upgrades.

Edit: ok so I got off the line with another agent but this time using the regular Marco Polo line and not the diamond 3888 and I told the agent I see 1 available seat for an upgrade and he put me on hold for about 10mins. When he came back he told me the CS1 that I'm seeing is for a FULL business class redemption and not for a Premium Economy to Business. I guess that would make sense....?

The agent suggested that anytime I see it increase to call and see if its a redemption for a full business class redemption or upgrade. I finally got an agent that was helpful and didn't give me a straight up no but actually helped to check.

etkuo Dec 14, 2018 10:12 am


Originally Posted by blum81 (Post 30534378)
Looks like it's back to CS1

Carrier Flight From Depart To Arrive A/C St Award Availability
--------- ------ ---- -------- ---- -------- --- -- ------------------
CX 888 HKG 01:00 YVR 20:25 -1 77W 0 FS@ CS1 WS3 YS@

Called in right away and the agent told me there are no seats available. I said I see 1 available in Business and 3 available in Premium Economy. The agent said she doesn't see that, and to call back again. Manager not available and would have to call me back. So either they don't see it or they're just not issuing the upgrades.

Edit: ok so I got off the line with another agent but this time using the regular Marco Polo line and not the diamond 3888 and I told the agent I see 1 available seat for an upgrade and he put me on hold for about 10mins. When he came back he told me the CS1 that I'm seeing is for a FULL business class redemption and not for a Premium Economy to Business. I guess that would make sense....?

The agent suggested that anytime I see it increase to call and see if its a redemption for a full business class redemption or upgrade. I finally got an agent that was helpful and didn't give me a straight up no but actually helped to check.

There have been reports that Companion Award, Upgrade and Straight Redemption have different availabilities despite all 3 sharing the U booking class.

KVS tool searches CX website based on the straight redemption I believe, which explains why you saw one seat for J redemption but when you called CX they said it's not available for PEY->J upgrade.

blum81 Dec 14, 2018 6:25 pm


Originally Posted by etkuo (Post 30535343)

There have been reports that Companion Award, Upgrade and Straight Redemption have different availabilities despite all 3 sharing the U booking class.

KVS tool searches CX website based on the straight redemption I believe, which explains why you saw one seat for J redemption but when you called CX they said it's not available for PEY->J upgrade.

Makes sense now. Last night when my flight was set to CS3, I was able to select 3 full J redemptions on asiamiles.com. I guess when the availability doesn't match the full redemption on asiamiles, only then I know it's another award besides straight up redemption.

kkl Dec 15, 2018 12:28 am

What are the odds for these flights? Any class is fine.

CX 144 27/12

Seems unsusual? many empty seats left

CX170 27/12

CX785 28/12


BuBu4 Dec 15, 2018 12:42 pm

does anyone know the usual wait times? i browsed the thread and couldnt find much datapoints.

LAX--> HKG in April, believe the 11:30pm flight.
All booking class shows 9 except for F which shows 5 on expertflyers.

asking for a friend.

Denise Joy Cipriano Dec 17, 2018 1:52 am

Can someone help me recheck the flight load of CX288 FRA-Hkg for Jan 6 Business class? And is the chance of the waitlist clearing good?

percysmith Dec 17, 2018 6:22 am


Originally Posted by Denise Joy Cipriano (Post 30543996)
Can someone help me recheck the flight load of CX288 FRA-Hkg for Jan 6 Business class? And is the chance of the waitlist clearing good?

PE now sold out so no

mrdex Dec 22, 2018 9:21 am

Hi guys, I called MPC hotline this morning to waitlist F from HKG to LHR in Jan 19.

The very nice lady on the line suggested to select the following flights as they have the most seats available at the moment. Much appreciated if anyone can check the load of these flights and advise the chances that they will be cleared? I am just a green member.

Jan 9, CX253
Jan 11, CX251
Jan 16, CX255

Thanks a lot.

jacquespluto Dec 22, 2018 9:36 pm

Trying for 3 business class award seats on CX170 Jan 30th. I know it’s a long shot, but it looks like there are 2 available to book now. What are the chances I can get 3 if I get on the waitlist for all 3? Not willing to split up so if we can’t get all 3 in business would like to book premium economy which I do see availability. Thanks!

mrdex Dec 26, 2018 5:12 am


Originally Posted by mrdex (Post 30564618)
Hi guys, I called MPC hotline this morning to waitlist F from HKG to LHR in Jan 19.

The very nice lady on the line suggested to select the following flights as they have the most seats available at the moment. Much appreciated if anyone can check the load of these flights and advise the chances that they will be cleared? I am just a green member.

Jan 9, CX253
Jan 11, CX251
Jan 16, CX255

Thanks a lot.

Hi guys,

After doing some research on expertflyer, my waitlisted flight now showing the below info:

Jan 9, CX 253
F1 A1 J0 C0 D0 I0 W0 R0 E0 Y0 B0 H0K0 M0 L0 V0 S0 N0 Q0

Jan 11, CX 251
F0 A0 J0 C0 D0 I0 W0 R0 E0 Y0 B0 H0K0 M0 L0 V0 S0 N0 Q0

Jan 16, CX 255
F2 A3 J0 C0 D0 I0 W3 R5 E3 Y0 B9 H9K9 M9 L9 V0 S9 N3 Q0

Does that means flight on Jan 9 and Jan 11 is unlikely to be cleared?

In the meantime, I have done more digging on expertflyer and saw the following flights showing a bit more seats:

Jan 10, CX 255
F1 A2 J0 C0 D0 I0 W0 R0 E0 Y0 B0 H0K0 M0 L0 V0 S0 N0 Q0

Jan 14, CX 253
F1 A2 J3 C5 D4 I2 W1 R3 E1 Y0 B9 H9K9 M9 L9 V0 S0 N0 Q0 O0

Jan 15, CX253
F2 A2 J9 C9 D9 I9 W9 R9 E9 Y0 B9 H9K9 M9 L9 V3 S9 N8 Q0 O0

Should I pull the plug on Jan 9 and Jan 11 and waitlist Jan 15 and either Jan 10/Jan 14 instead? Any insight and advice would be much appreciated.

Thank you.
​​​​​​​

sxc Jan 7, 2019 7:36 pm

Thread continues here:

https://www.flyertalk.com/forum/cath...ad-2019-a.html


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