Mar 20, 2023, 12:59 am
Last edit by: SpaethCo
This needs additional details for business cards, but for personal cards it's important to point out that all Venture cards retain the full availability to transfer miles to partners.
Capital One product change link: https://verified.capitalone.com/auth...ProductUpgrade
Important Note: Capital One refers to every product change as an "upgrade" even if you are technically changing to a lower tier card. Only a handful of other products tend to be available (ie, Savor cards rarely show up as an "upgrade" option), and the cards you are presented by the upgrade link may vary over time. For the Venture and Venture X, the no annual fee VentureOne is often presented as a product change option and can be a valuable option to preserve a points balance.
The no annual fee VentureOne card only earns 1.25x points for purchases, but it retains all of the rest of the Venture card transfer powers.
For example, the no annual fee combo of SavorOne and VentureOne would earn 3x points on Dining/Grocery/Entertainment (SavorOne) and 1.25x points on everything else (VentureOne). With that combination you retain the 1:1 transfer ability with all of Capital One's transfer partners.
Capital One product change link: https://verified.capitalone.com/auth...ProductUpgrade
Important Note: Capital One refers to every product change as an "upgrade" even if you are technically changing to a lower tier card. Only a handful of other products tend to be available (ie, Savor cards rarely show up as an "upgrade" option), and the cards you are presented by the upgrade link may vary over time. For the Venture and Venture X, the no annual fee VentureOne is often presented as a product change option and can be a valuable option to preserve a points balance.
The no annual fee VentureOne card only earns 1.25x points for purchases, but it retains all of the rest of the Venture card transfer powers.
For example, the no annual fee combo of SavorOne and VentureOne would earn 3x points on Dining/Grocery/Entertainment (SavorOne) and 1.25x points on everything else (VentureOne). With that combination you retain the 1:1 transfer ability with all of Capital One's transfer partners.
Keeping Capital One cards? [Cancel, Exchange, Retention Offers, all cards]
Jan 18, 2019, 1:20 pm
#331
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
Posting to provide a data point: Be v. careful with the Capital One card, if you plan on churning/not keeping past the 1st year. I was hit with the AF on the Spark Business card last month and called to attempt a waiver. Denied, no problem, but offered to downgrade to a no AF Spark card with the original $95 fee reversed. Turns out, they never reversed the fee and then charged me a late fee and interest on top, even though I had agreed to a downgraded product! 1st call, spoke to 2 people and was told by a supervisor that my T&C state that I owe the fee regardless. Made no sense - if I knew I'd be charged regardless I would have just kept the old card for at least another few months.
HUCA - was able to get everything taken off...crossing my fingers that this is actually the case haha...Guess I'll find out on my next statement!
HUCA - was able to get everything taken off...crossing my fingers that this is actually the case haha...Guess I'll find out on my next statement!
Feb 21, 2019, 9:54 am
#332
Join Date: Aug 2005
Posts: 127
I also ran into the same issue. Downgraded the venture card to quick silver. Was told that annual fees will be reversed and it never did. When I called customer service they told me that once the annual fees is assessed they cannot reverse the change even I do a product change because of their terms and conditions. So be careful with Capitalone.
Mar 20, 2019, 9:20 am
#333
Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,626
Haven't paid an AF on the Venture card since I got it with the match your miles bonus.
%59 fee hit yesterday, I called and was told that corporate had decided no more AF waivers. I asked to escalate and got the same message.
I have until April 15 to cancel the card and reverse the fee.
Asked about converting to the 1.25 venture card and was told that was possible but that the fee wouldn't reverse since I was converting.
I guess I'm going to finally cancel completely. Too many other cards out there with better than 1% bonuses.
And I've been using them -- my spend on the Venture was only $10,500 last year, down a third from prior years.
Will try again in a few weeks. Otherwise decide if the $59 fee is worth the extra $105 in rebates.
%59 fee hit yesterday, I called and was told that corporate had decided no more AF waivers. I asked to escalate and got the same message.
I have until April 15 to cancel the card and reverse the fee.
Asked about converting to the 1.25 venture card and was told that was possible but that the fee wouldn't reverse since I was converting.
I guess I'm going to finally cancel completely. Too many other cards out there with better than 1% bonuses.
And I've been using them -- my spend on the Venture was only $10,500 last year, down a third from prior years.
Will try again in a few weeks. Otherwise decide if the $59 fee is worth the extra $105 in rebates.
Last edited by mot29; Mar 20, 2019 at 9:32 am
May 29, 2019, 7:34 pm
#336
Join Date: Oct 1999
Posts: 633
Just called in and was able to get my $59 annual fee waived with no hassle - it showed up for the rep right away. Have not paid the fee since opening the card in 2012. I do have Capital One 360 Savings & Checking balances, which may contribute to their willingness to waive the fee.
Aug 26, 2019, 10:02 am
#339
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
Sep 22, 2019, 6:08 am
#340
Join Date: Mar 2010
Location: TPE, SFO, PAE
Posts: 862
Called CSR regarding the $95 AMF on the Venture card that hit almost 2 months ago. CSR checked and said a waiver is available - didn't need to pretend to cancel or downgrade. First AMF on the account, about $15K spend (mostly Hotels.com) since opening.
Oct 29, 2019, 12:45 am
#342
Join Date: Apr 2015
Posts: 456
I'd keep the Venture. Were you able to make the 50k spend for the 200k bonus miles? If so, you should definitely drop the Spark. They just offered the promo again, and maybe will continue to do so in the future. If so, you could churn another 200k.
Nov 15, 2019, 10:58 am
#343
Join Date: Dec 2018
Posts: 200
I called the day that my annual fee posted two times. One time I got an offshore rep and in the morning I used the "backdoor" number that I found on google. I spent around 8k-10k on this card last year. They said I only have options to downgrade even when I mentioned the Citi Double Cash essentially provides the same benefit and I was thinking of cancelling. Any idea when fee waiver might potentially show up in account or how to ask for it?
Jan 14, 2020, 3:32 pm
#344
Join Date: Apr 2009
Programs: United Platinum, Marriott Platinum, IHG Plat, Hilton Diamond
Posts: 221
Fee waived on first call!
I called the number on back of the card. Spoke to a very upbeat and helpful gentleman who immediately understood why I had called. He waived the fee after looking at the account. It took just five minutes. Very pleased with their agent, their app, no foreign transaction fee and ease of use of miles. Spent $10-12K last year and will continue to use it to diversify from Chase and Amex points