iowa guy

Wow. It doesn't sound like many people get the $59 credited. good job.

Jetsfan

Would not credit back or reduce fee. But did give me 250 miles. Not a big prize, I know, but just sharing the info.

worldiswide

Would not offer us anything to keep the card. We wanted to convert to a no fee card, but said since the fee had appeared on the statement couldnt be waived. If we had called before the fee appeared they could have waived. Doesnt make a lot of sense or customer service, since the fee is really the trigger that a year is up. Would have liked a no fee no forex card but did not want to go through a new application.

dangw20

Does Trader Joe's sell gift cards to other places or just gift cards to their stores?

sent

Update to my previous unsuccessful attempt to have fee waived via online chat:

I was going to cancel this card but decided to hang on to it because I have a high CL and they always send those BT offers at 0% for 12 months. The annual fee had already posted. I had to call them because I entered my bank account incorrectly to pay this account. I asked the telephone rep if there were any promotions for the annual fee. Sure enough, she said there was and I already have the credit posted to my account.

We will be trying again next month for a fee waiver for my husband's card.

dangw20

My annual fee is due to hit within the month and since I now have the Fidelity Amex (2% cashback on all purchases) I don't really care whether I keep this card or not.

I called in and they said there was no annual fee waived for the Venture card but that I could switch to the Venture One or 1.5% cashback. I switched to the cashback since it's technically a better deal.

Nothing new and everything happened as expected based on previous posts, but I thought I would share in case anyone was wondering if anything has changed recently.

sabai78

Obviously I don't post much, but I have been reading threads religiously for quite awhile now. I noticed a few people asking about Cap. One and retention bonuses or annual fee waived. I just wanted to post my experience..I have been with them for over 5 years-pay balance in full every month- spend (not manufactured) over 50K annually
I was told I could downgrade from Visa Signature to Venture
They would not offer a retention bonus
Not waive the annual fee
Kept touting their NFTF and how Amex and other banks charge them(which we all know is not true as things are changing) and said their annual fee is worth that alone-I politely countered with what if I don't travel internationally then that is of no use to me (of course I do travel over seas)
They did say if I downgraded my points would go with me (I know this is something many people have asked)
I will keep them one more year as I have an upcoming trip to use the points on, but I will no longer use their card
I will say I have been happy with their customer service over the last 5 years much better than Chase
I have seen lots of people write about getting the fee waived or a retention bonus, but most have the same story as mine where they are just offered a downgrade.

dw

Meh.... I know there are a number of threads here on FT where people post their retention bonuses... but my personal take is that I am presented with the annual fee when I apply for a card, and if I end up using that card and benefit from its rewards program, I should just suck it up and pay the fee every year.

sabai78

^ yep, that is how I felt with Cap. One for the last 5 years. I have only had the fee for one year as I had a NF card for the first 4. I am still out on top, but now that I have all the points needed for my 3 tickets I figured I might as well ask. Once I use the points I will downgrade and keep them at NF purely for credit rating.
But with as much as I spend I am better off using what I have learned from everyone here. Through this forum I have now got my whole trip taken care of in the high season for a month in Thailand!

ExitRowAisle

I had intended several months ago to downgrade to the no-fee card right before my annual fee posted. I timed the call incorrectly and missed the cut off by a day or two. They absolutely would not budge on waiving the fee and transferring my account to the no-fee card, so I cancelled.

A few days ago, they sent me an offer to sign up for the no-fee (earn 1.25 points per $ spent) card with a 10,000 point bonus for spending $1,000 in 3 (?) months. I'm considering taking them up on their offer, but I need my memory jogged on the gotchas of this program.

Isn't the big gotcha on this card that you cannot use your points for partial redemptions of travel unless the travel involves airfare? In other words, if I have 11,250 points and a $125 hotel charge on my credit card statement, I wouldn't be able to redeem my points. I would either have to earn another 1,250 points or wait for my next travel expense that was $112.50 or less.

I guess the other question is whether this offer is likely to be sweetened with more bonus points if I hold out for a longer period of time.

MyTravels

I donno that it's a gotcha, but yes only some ROC's can be split (airline, some public transit, etc)
rememer in hotels you can ask for charges inany amount, charge $100 at checkin and the balance at checkout, then you have a $100 ROC

jefchris

My experience with calling to cancel. I called a few days before the fee had posted and unlike others on here was told I had to wait till the fee posted before they could analyze whether a waiver was possible. So I just called back now that the fee has posted. The agent examined my account and said they would refund half the annual fee. I spent probably $45k on this card over the last 12 months and have had the card for 2 years. I declined the partial credit and had the agent cancel my card. They also offered to downgrade the card.

Julie17

My husband called, fully intending to cancel his Venture card. This was just shy of 60 days after the AF had been billed and he'd already paid it. Strangely, they told him he could not get a refund of the AF by closing the account. However, they offered a $59 statement credit for keeping the account open, and it posted a few days later. This was the opposite of what I expected to hear! He got the card 3 years ago with the $100k offer, paid AF 2nd year, got it waived the 3rd year and now the the 4th year. He probably spends about $5000 per year on it, if that.

seadan

No luck for me getting an offer to waive the AF on my Venture. The rep said that the fee waiver offers come and go, and it just depends on what promotions are available when you call -- beyond that, they don't have any leeway to grant credits/etc. If I cancelled/downgraded my card, though, that would provide a credit for the annual fee.

So, I'm planning to downgrade to a no annual fee card; what's the best CapOne version right now? Is it Quicksilver?

padresfreak01

Called capital one today and they said they will waive the AF for this year since it's my first year. Had alot of spend on the card mainly for MS but also day to day stuff. They also told me that starting this week they will start allowing users to erase partial payment for travel instead of the full amount. Great news! They said they had a lot of complaints about it.