Mar 20, 2023, 12:59 am
Last edit by: SpaethCo
This needs additional details for business cards, but for personal cards it's important to point out that all Venture cards retain the full availability to transfer miles to partners.
Capital One product change link: https://verified.capitalone.com/auth...ProductUpgrade
Important Note: Capital One refers to every product change as an "upgrade" even if you are technically changing to a lower tier card. Only a handful of other products tend to be available (ie, Savor cards rarely show up as an "upgrade" option), and the cards you are presented by the upgrade link may vary over time. For the Venture and Venture X, the no annual fee VentureOne is often presented as a product change option and can be a valuable option to preserve a points balance.
The no annual fee VentureOne card only earns 1.25x points for purchases, but it retains all of the rest of the Venture card transfer powers.
For example, the no annual fee combo of SavorOne and VentureOne would earn 3x points on Dining/Grocery/Entertainment (SavorOne) and 1.25x points on everything else (VentureOne). With that combination you retain the 1:1 transfer ability with all of Capital One's transfer partners.
Capital One product change link: https://verified.capitalone.com/auth...ProductUpgrade
Important Note: Capital One refers to every product change as an "upgrade" even if you are technically changing to a lower tier card. Only a handful of other products tend to be available (ie, Savor cards rarely show up as an "upgrade" option), and the cards you are presented by the upgrade link may vary over time. For the Venture and Venture X, the no annual fee VentureOne is often presented as a product change option and can be a valuable option to preserve a points balance.
The no annual fee VentureOne card only earns 1.25x points for purchases, but it retains all of the rest of the Venture card transfer powers.
For example, the no annual fee combo of SavorOne and VentureOne would earn 3x points on Dining/Grocery/Entertainment (SavorOne) and 1.25x points on everything else (VentureOne). With that combination you retain the 1:1 transfer ability with all of Capital One's transfer partners.
Keeping Capital One cards? [Cancel, Exchange, Retention Offers, all cards]
Feb 21, 2022, 6:04 am
#361
Join Date: Feb 2016
Location: Boston MA
Posts: 127
My $95 AF for C1 Venture is due to hit in a few weeks. I opened a VentureOne last month and stopped spending on the Venture. Is there any reason or loss in value (other than minor credit impact) to transfer my Venture Miles to the VentureOne and close the standard Venture before the AF posts?
Feb 25, 2022, 9:21 am
#362
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
My $95 AF for C1 Venture is due to hit in a few weeks. I opened a VentureOne last month and stopped spending on the Venture. Is there any reason or loss in value (other than minor credit impact) to transfer my Venture Miles to the VentureOne and close the standard Venture before the AF posts?
Mar 7, 2022, 4:10 pm
#364
Join Date: Nov 2021
Programs: DL, WN, B6, Marriot, IHG
Posts: 105
Historically with Capital One, if you upgraded your card to a card with a higher MF, they didn't waive the fee that was already assessed. Which is totally what I was expecting. Got a letter in the mail that says "If you were charged an Annual Membership Fee with your current card within the last year, the last Annual Membership Fee before this upgrade will be refunded and you will be charged a new Annual Membership Fee" which is great because mine was recently assessed (I chose to upgrade knowing this, because Capital One took away the ability to upgrade to the Savor products a few months after introduction, and added a MF to the Savor a year or so later, I wanted to get while the getting is good); I'm not sure if this is specific to my account, but there's a number on the letter, 1-866-953-7907 8am-11pm est. to call for questions and they may be able to answer questions about your account as well. Can anyone attest to this actually happening?
Last edited by Boogywoogy; Mar 7, 2022 at 5:13 pm
Apr 12, 2022, 1:01 pm
#365
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,895
Capital One Venture, annual fee posted a few days ago, called to get it waived, they agreed with little hassle, second waiver in three years
Apr 12, 2022, 1:31 pm
#366
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,475
Apr 12, 2022, 9:04 pm
#368
Join Date: Mar 2010
Location: TPE, SFO, PAE
Posts: 862
Capital One does refund fees when the account is closed within in 30 (?) days. What differs from other banks is that if you choose to downgrade the card (say Venture to Venture One), you’ll have to do it before the fee hits. Once the fee shows up, to get a refund you can only close the account or get them to waive the fee.
Apr 13, 2022, 8:43 am
#369
Join Date: Aug 2005
Programs: AA LTP, UA, DL, HH, Marriott/SPG
Posts: 585
I’ve had my Venture card for a decade and have been able to get the $59 AF waived every year except last year. When I got the Cap1 X when it came out in November, I was pondering whether to keep, cancel or downgrade the Venture card when renewal came up. $59 AF posted a few weeks ago. When I called and asked about a fee waiver, CSR checked her screen and was able to offer me one. Credit posted 2 days later. I hadn’t used the card much in the last year (but did take advantage of $100 credit for GE renewal for my daughter). At least, I can revisit this next year after seeing whether I’ll keep the Cap 1 X card or not.
Apr 14, 2022, 9:02 am
#370
Join Date: Jan 2013
Location: California
Programs: AA EXP 2MM, HH DIA, Hertz PC, GE + Pre✓, Amazon Super Special Prime
Posts: 1,008
In the AF waiver / retention bonus department....
AF hit in early April, called in and requested a waiver and was advised there was none available in my account. Which to me indicates that, at times, there are some available.
Probably 30K+ spend in the last year, so I guess I am not *that* good of a customer for C1. Lol.
AF hit in early April, called in and requested a waiver and was advised there was none available in my account. Which to me indicates that, at times, there are some available.
Probably 30K+ spend in the last year, so I guess I am not *that* good of a customer for C1. Lol.
Apr 24, 2022, 4:01 pm
#371
Join Date: Jul 2009
Posts: 847
Most years, I have been able to get my annual fee refunded without too much of a hassle. Last year, it was a hard no, even after talking to a supervisor. After seeing some posts about refunds this year, I called and, after being put on hold a few times, was finally told there was not an offer on my account. I finally asked what the criteria was to obtain a waiver, since some years I get one, but not consistently. I also asked if she realized I had a deposit relationship in addition to the credit card, after which she asked to put me on hold once again. After a long hold, she told me after "looking deeper" into my account she found the fee waiver offer! I'm not sure what they are looking at, but perhaps there are different places in their system where the fee waiver offer might be located.
Oct 18, 2022, 9:47 pm
#372
Join Date: Nov 2006
Location: SFO South Bay
Programs: UA 2MM
Posts: 3,052
Decided to cancel my Venture card after 7 years. I liked the 2% bonus, but already have Chase Sapphire Reserve so don't need any of the travel benefits. And using the 2% as cash meant I had to always be putting some travel spend on the Venture card (2% back) vs the CSR (4.5% back). So I got the Wells Fargo 2% card with no AF to team with my CSR.
When I called, I said I would keep it if they gave a credit for the $59 annual fee somehow, but they said they don't do that. Proceeded to politely cancel my card. Last year spend on that card was over $70,000. Kind of surprised they made no attempt at all to retain me. But then, I was not going to spend on that card anymore so no real loss I guess.
When I called, I said I would keep it if they gave a credit for the $59 annual fee somehow, but they said they don't do that. Proceeded to politely cancel my card. Last year spend on that card was over $70,000. Kind of surprised they made no attempt at all to retain me. But then, I was not going to spend on that card anymore so no real loss I guess.
Nov 8, 2022, 6:45 am
#374
Join Date: Mar 2009
Posts: 2,295
Agent moved pretty quickly with the closure after that (I still wanted to keep the card) so be mindful of that if you're in the same boat.
Nov 8, 2022, 6:56 am
#375
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958