GGL enhancements
Mar 6, 2018, 8:46 am
#121
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,157
Here are a few previous threads thrown up by a raw google search so they're quite easy to find and they're not the most exciting of reads.
https://www.flyertalk.com/forum/british-airways-executive-club/1764201-weird-civ-related-question-2.html
https://www.flyertalk.com/forum/british-airways-executive-club/1820126-would-ba-reduce-civ-scores-people-who-complain.html
How does one find out your CIV score?
CIV Value and Status
How does one find out your CIV score?
Mar 6, 2018, 8:46 am
#122
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,976
They're capped.
So as per Karfa's figures of 52-96 for a Gold, we can expect the Silver posts to be something like 20-51, and Bronze at 10-19 (or whatever it may be.
For example, your Gold spending tens of thousands each year can only ever get to 96. A GGL doing a few £k in TP runs on QR would immediately trump them on 97.
So as per Karfa's figures of 52-96 for a Gold, we can expect the Silver posts to be something like 20-51, and Bronze at 10-19 (or whatever it may be.
For example, your Gold spending tens of thousands each year can only ever get to 96. A GGL doing a few £k in TP runs on QR would immediately trump them on 97.
non-EC known customers - 0-4
blue - 5-11
bronze - 12-25
silver - 26-51
golds - 52-96
ggls - 97-99
gglfl - 100
prem - 105
Mar 6, 2018, 8:46 am
#123
Join Date: Apr 2006
Location: London
Programs: BA bronze, Hertz pres circle, Marriott Platinum, hilton diamond
Posts: 2,537
This thread has been a very entertaining testament to the old thought that everyone wants the levels based at a point just under their personal qualification threshold.
50 BA flights a year! Bet those folk live outside London and connect in!
for my part, not that I ever previously harboured any thoughts of getting to ggl I will say this: this year I could fairly easily for the first time make it to 3000 tier points, probably making one or two flights C whereas PE would have worked, and in addition I’d have then wanted to push for the next year 3k too. Now however with the threshold at 5k I won’t even make the slightest effort past renewing gold, and again, that’s a minimum of 2 years of additional lost revenue from me and people like me.
so whilst it may be nice to encourage ba to increase thresholds so we can swagger around in pride, their goal is to make money out of this, and whichever way they move some will win and some will lose, their trick is to see which makes them money.
50 BA flights a year! Bet those folk live outside London and connect in!
for my part, not that I ever previously harboured any thoughts of getting to ggl I will say this: this year I could fairly easily for the first time make it to 3000 tier points, probably making one or two flights C whereas PE would have worked, and in addition I’d have then wanted to push for the next year 3k too. Now however with the threshold at 5k I won’t even make the slightest effort past renewing gold, and again, that’s a minimum of 2 years of additional lost revenue from me and people like me.
so whilst it may be nice to encourage ba to increase thresholds so we can swagger around in pride, their goal is to make money out of this, and whichever way they move some will win and some will lose, their trick is to see which makes them money.
Mar 6, 2018, 8:47 am
#124
Join Date: Aug 2015
Location: Effectively grounded
Programs: BA GGL for a little while longer
Posts: 844
They're capped.
So as per Karfa's figures of 52-96 for a Gold, we can expect the Silver posts to be something like 20-51, and Bronze at 10-19 (or whatever it may be.
For example, your Gold spending tens of thousands each year can only ever get to 96. A GGL doing a few £k in TP runs on QR would immediately trump them on 97.
So as per Karfa's figures of 52-96 for a Gold, we can expect the Silver posts to be something like 20-51, and Bronze at 10-19 (or whatever it may be.
For example, your Gold spending tens of thousands each year can only ever get to 96. A GGL doing a few £k in TP runs on QR would immediately trump them on 97.
Though to be fair I have yet to experience a major IRROPS...
Mar 6, 2018, 9:08 am
#125
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,903
My last flight cancellation didn't end up with me being rebooked automatically, in fact I wasn't even informed of the cancellation until I looked on the app.
The BAEC emails aren't very well personalised, so I suspect that their customer segmentation isn't up to much.
So, I would take a wild guess that the whole CIV algorithm was created some time ago based on the promise of a future capability to personalise the service better - and then that part of the project didn't really happen..
Mar 6, 2018, 9:58 am
#126
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR GfL, SQ Gold, Hyatt Glob, HH Diamond, Marriott Plat, Cafe Nero Loyalty Card (7 Stamps)
Posts: 7,330
I'd agree. I doubt that on most flights, the CC even look or care about CIVs or even BAEC levels. Certainly not on shorthaul.
My last flight cancellation didn't end up with me being rebooked automatically, in fact I wasn't even informed of the cancellation until I looked on the app.
The BAEC emails aren't very well personalised, so I suspect that their customer segmentation isn't up to much.
So, I would take a wild guess that the whole CIV algorithm was created some time ago based on the promise of a future capability to personalise the service better - and then that part of the project didn't really happen..
My last flight cancellation didn't end up with me being rebooked automatically, in fact I wasn't even informed of the cancellation until I looked on the app.
The BAEC emails aren't very well personalised, so I suspect that their customer segmentation isn't up to much.
So, I would take a wild guess that the whole CIV algorithm was created some time ago based on the promise of a future capability to personalise the service better - and then that part of the project didn't really happen..
My experience is that WW crews are generally more inclined to take note of CIV scores. Last year I had a MF short haul crew member actually come up to me with the manifest to ask me what "GGL/CCR" meant.
/Quickly closes can of worms.
Mar 6, 2018, 12:20 pm
#128
Suspended
Join Date: Jul 2013
Location: UK
Programs: BAEC GGL, HH DIAMOND, AVIS Presidents Club, Karahi Express
Posts: 1,229
Mar 6, 2018, 12:24 pm
#129
Join Date: Nov 2010
Location: Bristol
Programs: BA GGL, UA Plat, DL Plat, Hilton Diamond
Posts: 2,380
LOL, the crew on my recent LHR-MIA in WT+ was waaayy better than the one I had on a recent LHR-JFK in First 
When BA can't even ensure consistency in the top cabin on its flagship route, I don't expect it elsewhere
When BA can't even ensure consistency in the top cabin on its flagship route, I don't expect it elsewhere
Mar 6, 2018, 12:34 pm
#130
Suspended
Join Date: Jul 2013
Location: UK
Programs: BAEC GGL, HH DIAMOND, AVIS Presidents Club, Karahi Express
Posts: 1,229
Recently i have been flying TK. Excellent service.
Mar 6, 2018, 12:57 pm
#131
Join Date: Nov 2009
Location: BOS
Programs: BA Silver, Mucci
Posts: 5,289
They're capped.
So as per Karfa's figures of 52-96 for a Gold, we can expect the Silver posts to be something like 20-51, and Bronze at 10-19 (or whatever it may be.
For example, your Gold spending tens of thousands each year can only ever get to 96. A GGL doing a few £k in TP runs on QR would immediately trump them on 97.
So as per Karfa's figures of 52-96 for a Gold, we can expect the Silver posts to be something like 20-51, and Bronze at 10-19 (or whatever it may be.
For example, your Gold spending tens of thousands each year can only ever get to 96. A GGL doing a few £k in TP runs on QR would immediately trump them on 97.
Mar 6, 2018, 1:03 pm
#132
Suspended
Join Date: Jul 2013
Location: UK
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Posts: 1,229
Mar 6, 2018, 1:08 pm
#133
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,976
Mar 6, 2018, 1:10 pm
#135
Join Date: Dec 2010
Location: Lincoln, UK
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