Oct 1, 2017, 1:57 am
Last edit by: sigma421
Onboard WiFi has been introduced to BA's fleet and is being marketed as Highlife Connect. This thread is to track the rollout. See https://www.britishairways.com/en-gb.../wifi-on-board for BA's FAQ on the system.
Long-haul aircraft with WiFi fitted
A350-1000 - All fitted (12 aircraft).
A380 - All fitted (12 aircraft)
777-200ER - All fitted (43 aircraft)
777-300ER - All fitted (16 aircraft)
787-8 - 0/12 aircraft
787-9 - 14/18 aircraft
G-ZBKA, G-ZBKB, G-ZBKC, G-ZBKD, G-ZBKG, G-ZBKH, G-ZBKI, G-ZBKJ, G-ZBKK, G-ZBKL, G-ZBKM, G-ZBKN, G-ZBKO, G-ZBKP
787-10 - All fitted (2 aircraft).
BA are currently trialling free WiFi in first class cabins. For those in other cabins the current cost on all long-haul aircraft is:
Note that prices and services offered are subject to change.
787-8 - G-ZBJA/B/C/D/E/F/G/H/I/J/K/M
787-9 - G-ZBKE/F/R/S
The majority of aircraft have wi-fi equipment fitted with the exception of those expected to retire within the next few years. Wi-fi equipment is installed after delivery and the rate at which this happens appears to have slowed down post-COVID.
A319 - 12/29 Aircraft
G-EUOA
G-EUPL/M/N/O/P/R/S/T/U/Y/Z
A320 - 61/67 Aircraft
G-EUUA/B/C/E/F/G/H/I/J/K/L/M/N/O/P/R/T/U/V/W/X/Y/Z
G-EUYA/B/D/E/G/H/I/J/K/L/M/N/O/P/R/S/T/U/V/W/X
G-GATH/J/K/M/N/P/R/S/U
G-MEDK
G-MIDO/S/T/X/Y
G-TTOB/E
A320neo - 17/20 Aircraft
G-TTNA/B/C/D/E/F/G/H/I/J/K/L/M/N/O/P/Q/R
Wi-fi installation has not yet occurred for aircraft delivered from October 2022 onwards.
A321 - 15/18 Aircraft
G-EUXC/D/E/F/G/H/I/J/K/L/M
G-MEDL/M/N
A321neo - All fitted (10 aircraft)
The price of WiFi on short-haul flights varies according to the length of the route. The following prices are known:
Messaging - £1.99 or £2.99 depending on flight distance.
Browse & Stream (one hour) - £4.99
Browse & Stream (whole flight)
£4.99 (MAN / NCL)
£6.99 (ARN / HAM)
£7.99 (KRK / LIS / MAS / PMI)
£8.99 (AGP)
£9.99 (LED / SOF)
£11.99 (LCA)
Short-haul aircraft not planned to receive WiFi due to retirement
A319 - 18 Aircraft
G-EUOE/F/G
G-EUPD/G/J/K/W
G-DBCA/B/C/D/E/F/G/H/J/K
Background information:
Long-haul aircraft with WiFi fitted
A350-1000 - All fitted (12 aircraft).
A380 - All fitted (12 aircraft)
777-200ER - All fitted (43 aircraft)
777-300ER - All fitted (16 aircraft)
787-8 - 0/12 aircraft
787-9 - 14/18 aircraft
G-ZBKA, G-ZBKB, G-ZBKC, G-ZBKD, G-ZBKG, G-ZBKH, G-ZBKI, G-ZBKJ, G-ZBKK, G-ZBKL, G-ZBKM, G-ZBKN, G-ZBKO, G-ZBKP
787-10 - All fitted (2 aircraft).
BA are currently trialling free WiFi in first class cabins. For those in other cabins the current cost on all long-haul aircraft is:
- 1 hour: £7.99
- 4 hours: £17.99
- Full flight: up to £23.99 depending on route
Note that prices and services offered are subject to change.
Long-haul aircraft still to be fitted with WiFi
787-8 - G-ZBJA/B/C/D/E/F/G/H/I/J/K/M
787-9 - G-ZBKE/F/R/S
Short-haul and mid-haul aircraft known to have WiFi fitted and enabled
The majority of aircraft have wi-fi equipment fitted with the exception of those expected to retire within the next few years. Wi-fi equipment is installed after delivery and the rate at which this happens appears to have slowed down post-COVID.
A319 - 12/29 Aircraft
G-EUOA
G-EUPL/M/N/O/P/R/S/T/U/Y/Z
A320 - 61/67 Aircraft
G-EUUA/B/C/E/F/G/H/I/J/K/L/M/N/O/P/R/T/U/V/W/X/Y/Z
G-EUYA/B/D/E/G/H/I/J/K/L/M/N/O/P/R/S/T/U/V/W/X
G-GATH/J/K/M/N/P/R/S/U
G-MEDK
G-MIDO/S/T/X/Y
G-TTOB/E
A320neo - 17/20 Aircraft
G-TTNA/B/C/D/E/F/G/H/I/J/K/L/M/N/O/P/Q/R
Wi-fi installation has not yet occurred for aircraft delivered from October 2022 onwards.
A321 - 15/18 Aircraft
G-EUXC/D/E/F/G/H/I/J/K/L/M
G-MEDL/M/N
A321neo - All fitted (10 aircraft)
The price of WiFi on short-haul flights varies according to the length of the route. The following prices are known:
Messaging - £1.99 or £2.99 depending on flight distance.
Browse & Stream (one hour) - £4.99
Browse & Stream (whole flight)
£4.99 (MAN / NCL)
£6.99 (ARN / HAM)
£7.99 (KRK / LIS / MAS / PMI)
£8.99 (AGP)
£9.99 (LED / SOF)
£11.99 (LCA)
Short-haul aircraft not planned to receive WiFi due to retirement
A319 - 18 Aircraft
G-EUOE/F/G
G-EUPD/G/J/K/W
G-DBCA/B/C/D/E/F/G/H/J/K
Background information:
FAQ : Status of on-board WiFi rollout on BA aircraft
Jan 11, 2024, 9:22 am
#856
Join Date: Aug 2022
Programs: United GS, BAEC GGL, IHG Diamond, Hilton Diamond, Marriott Titanium
Posts: 517
I flew on 787 to HKG on Monday. It had the on.air wifi signs at the door entering the plane but not functioning wifi.
Quite annoying on such a long flight to not have connectivity.
Quite annoying on such a long flight to not have connectivity.
Jan 23, 2024, 12:57 am
#861
Join Date: Oct 2014
Programs: BAEC Gold, HHonors Gold, ALL Platinum, Bonvoy Gold
Posts: 213
Ditto on 787-8 ZBJA to Chennai on 20/1. Big old .air sticker by the door, no BA WiFi network. (A locked one named after the plane’s rego appeared briefly, which was tantalising but just a tease.)
Last edited by golfmad; Jan 23, 2024 at 11:33 am Reason: Fixed quote.
Jan 23, 2024, 10:59 am
#862
Join Date: Nov 2017
Location: LCYJFKGIG
Programs: BAEC - Gold, OWE
Posts: 165
Flew the A350-1000 Sao Paolo to LHR on 09/10 Jan and despite there being an announcement that Wi-Fi would be available on 12hr flight.... The network never appeared. BA offered me 10k Avios, which I thought was rather pathetic. I was in business and was hoping to catch up on a bunch of work during the flight. Of course had they announced that the Wi-Fi wasn't working during boarding, I could have pre-downloaded a bunch of things to do. Live and learn with BA! On my trip to Rio a few weeks prior, on a tired old 777, whilst flying economy, the Wi-Fi worked like a charm the entire flight. Murphy's Law I suppose.
Jan 26, 2024, 1:56 pm
#863
Join Date: Oct 2017
Location: London
Programs: BA GGL, Hilton Gold, Marriott Gold, Amex Platinum, Global Entry
Posts: 29
I'm on the BA117 tomorrow morning to JFK, which seems to have had a last-minute equipment swap to a 787-9 G-ZBKF. Not sure I've ever seen one of those on this route before - must be quite unlucky.
Based on the list in this thread, this is one of the ones without WiFi. I don't suppose there's any hope that it has been upgraded recently? I was really counting on getting some work done.
Based on the list in this thread, this is one of the ones without WiFi. I don't suppose there's any hope that it has been upgraded recently? I was really counting on getting some work done.
Jan 27, 2024, 5:56 am
#864
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,744
Jan 27, 2024, 8:38 am
#865
Join Date: Apr 2014
Location: UK
Programs: BA Executive Club, Flying Blue
Posts: 217
Just done a return to Funchal. Out on G-TTNO. Had a WiFi portal but couldn't get past the 'Connecting to satellite for payment portal' message. I guess the card machine for BOB runs on satellite connection? That wasn't working too, meaning no sales, despite significant demand. Like the digestives being handed out but you can't buy a cuppa to dip them in!
G-TTNS on the return, machine working, but no WiFi portal available at all.
Just not great for three hour and above services.
G-TTNS on the return, machine working, but no WiFi portal available at all.
Just not great for three hour and above services.
Feb 9, 2024, 8:49 am
#867
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,277
See post 859 in the first thread re a recent experience but I'm sure there's plenty more in there. Plus crazy8534 has added his own experiences in the 2nd one as well as others experiences.
FAQ : Status of on-board WiFi rollout on BA aircraft
Suggestions for BA on-board Wi-Fi improvements
Pete
Last edited by PETER01; Feb 9, 2024 at 8:58 am
Feb 27, 2024, 5:59 am
#870
Join Date: Mar 2016
Location: Hampshire, UK & Bangor, N.I
Programs: BA Gold, Hyatt Globalist
Posts: 238
Apologies if this has been raised/covered elsewhere, I couldn't immediately see anything!
Is there a wider problem with the 787 fleet? Specifically the -10. I'd hope not, as they're one of the newest sets of planes along with the A350 in the fleet!
2x -10 flights in the past 3 days, different airframes and both times 'sorry, the Wi-Fi isn't working' on both. Hugely frustrating, crew seemingly shrugging their shoulders and major indifference.
G-ZBLD - 23/02 BA113
G-ZBLE - 26/02 BA114
Is there a wider problem with the 787 fleet? Specifically the -10. I'd hope not, as they're one of the newest sets of planes along with the A350 in the fleet!
2x -10 flights in the past 3 days, different airframes and both times 'sorry, the Wi-Fi isn't working' on both. Hugely frustrating, crew seemingly shrugging their shoulders and major indifference.
G-ZBLD - 23/02 BA113
G-ZBLE - 26/02 BA114
Last edited by GuyWMD; Feb 27, 2024 at 6:12 am