Oct 1, 2017, 1:57 am
Last edit by: sigma421
Onboard WiFi has been introduced to BA's fleet and is being marketed as Highlife Connect. This thread is to track the rollout. See https://www.britishairways.com/en-gb.../wifi-on-board for BA's FAQ on the system.
Long-haul aircraft with WiFi fitted
A350-1000 - All fitted (12 aircraft).
A380 - All fitted (12 aircraft)
777-200ER - All fitted (43 aircraft)
777-300ER - All fitted (16 aircraft)
787-8 - 0/12 aircraft
787-9 - 14/18 aircraft
G-ZBKA, G-ZBKB, G-ZBKC, G-ZBKD, G-ZBKG, G-ZBKH, G-ZBKI, G-ZBKJ, G-ZBKK, G-ZBKL, G-ZBKM, G-ZBKN, G-ZBKO, G-ZBKP
787-10 - All fitted (2 aircraft).
BA are currently trialling free WiFi in first class cabins. For those in other cabins the current cost on all long-haul aircraft is:
Note that prices and services offered are subject to change.
787-8 - G-ZBJA/B/C/D/E/F/G/H/I/J/K/M
787-9 - G-ZBKE/F/R/S
The majority of aircraft have wi-fi equipment fitted with the exception of those expected to retire within the next few years. Wi-fi equipment is installed after delivery and the rate at which this happens appears to have slowed down post-COVID.
A319 - 12/29 Aircraft
G-EUOA
G-EUPL/M/N/O/P/R/S/T/U/Y/Z
A320 - 61/67 Aircraft
G-EUUA/B/C/E/F/G/H/I/J/K/L/M/N/O/P/R/T/U/V/W/X/Y/Z
G-EUYA/B/D/E/G/H/I/J/K/L/M/N/O/P/R/S/T/U/V/W/X
G-GATH/J/K/M/N/P/R/S/U
G-MEDK
G-MIDO/S/T/X/Y
G-TTOB/E
A320neo - 17/20 Aircraft
G-TTNA/B/C/D/E/F/G/H/I/J/K/L/M/N/O/P/Q/R
Wi-fi installation has not yet occurred for aircraft delivered from October 2022 onwards.
A321 - 15/18 Aircraft
G-EUXC/D/E/F/G/H/I/J/K/L/M
G-MEDL/M/N
A321neo - All fitted (10 aircraft)
The price of WiFi on short-haul flights varies according to the length of the route. The following prices are known:
Messaging - £1.99 or £2.99 depending on flight distance.
Browse & Stream (one hour) - £4.99
Browse & Stream (whole flight)
£4.99 (MAN / NCL)
£6.99 (ARN / HAM)
£7.99 (KRK / LIS / MAS / PMI)
£8.99 (AGP)
£9.99 (LED / SOF)
£11.99 (LCA)
Short-haul aircraft not planned to receive WiFi due to retirement
A319 - 18 Aircraft
G-EUOE/F/G
G-EUPD/G/J/K/W
G-DBCA/B/C/D/E/F/G/H/J/K
Background information:
Long-haul aircraft with WiFi fitted
A350-1000 - All fitted (12 aircraft).
A380 - All fitted (12 aircraft)
777-200ER - All fitted (43 aircraft)
777-300ER - All fitted (16 aircraft)
787-8 - 0/12 aircraft
787-9 - 14/18 aircraft
G-ZBKA, G-ZBKB, G-ZBKC, G-ZBKD, G-ZBKG, G-ZBKH, G-ZBKI, G-ZBKJ, G-ZBKK, G-ZBKL, G-ZBKM, G-ZBKN, G-ZBKO, G-ZBKP
787-10 - All fitted (2 aircraft).
BA are currently trialling free WiFi in first class cabins. For those in other cabins the current cost on all long-haul aircraft is:
- 1 hour: £7.99
- 4 hours: £17.99
- Full flight: up to £23.99 depending on route
Note that prices and services offered are subject to change.
Long-haul aircraft still to be fitted with WiFi
787-8 - G-ZBJA/B/C/D/E/F/G/H/I/J/K/M
787-9 - G-ZBKE/F/R/S
Short-haul and mid-haul aircraft known to have WiFi fitted and enabled
The majority of aircraft have wi-fi equipment fitted with the exception of those expected to retire within the next few years. Wi-fi equipment is installed after delivery and the rate at which this happens appears to have slowed down post-COVID.
A319 - 12/29 Aircraft
G-EUOA
G-EUPL/M/N/O/P/R/S/T/U/Y/Z
A320 - 61/67 Aircraft
G-EUUA/B/C/E/F/G/H/I/J/K/L/M/N/O/P/R/T/U/V/W/X/Y/Z
G-EUYA/B/D/E/G/H/I/J/K/L/M/N/O/P/R/S/T/U/V/W/X
G-GATH/J/K/M/N/P/R/S/U
G-MEDK
G-MIDO/S/T/X/Y
G-TTOB/E
A320neo - 17/20 Aircraft
G-TTNA/B/C/D/E/F/G/H/I/J/K/L/M/N/O/P/Q/R
Wi-fi installation has not yet occurred for aircraft delivered from October 2022 onwards.
A321 - 15/18 Aircraft
G-EUXC/D/E/F/G/H/I/J/K/L/M
G-MEDL/M/N
A321neo - All fitted (10 aircraft)
The price of WiFi on short-haul flights varies according to the length of the route. The following prices are known:
Messaging - £1.99 or £2.99 depending on flight distance.
Browse & Stream (one hour) - £4.99
Browse & Stream (whole flight)
£4.99 (MAN / NCL)
£6.99 (ARN / HAM)
£7.99 (KRK / LIS / MAS / PMI)
£8.99 (AGP)
£9.99 (LED / SOF)
£11.99 (LCA)
Short-haul aircraft not planned to receive WiFi due to retirement
A319 - 18 Aircraft
G-EUOE/F/G
G-EUPD/G/J/K/W
G-DBCA/B/C/D/E/F/G/H/J/K
Background information:
FAQ : Status of on-board WiFi rollout on BA aircraft
May 6, 2023, 6:56 am
#826
Join Date: Jul 2014
Location: Lisboa
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May 6, 2023, 11:06 am
#827
Join Date: Jul 2014
Posts: 158
Gatwick 777’s
Travelling to Orlando, friends teenage daughter was asking if the plane has wifi, we don’t usually bother and just pre download things to watch or use the onboard films.
She isn’t keen of being unattached from her phone for the flight so are we likely to have wifi?
She isn’t keen of being unattached from her phone for the flight so are we likely to have wifi?
May 6, 2023, 11:14 am
#828
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May 6, 2023, 3:35 pm
#829
Join Date: Mar 2017
Posts: 726
Yes. All the 777s have wifi fitted.
May 11, 2023, 12:11 pm
#830
Join Date: Jul 2014
Location: Lisboa
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Update from the network side. BA now has 47 airframes active on the EAN network, and IAG as a whole has 82. Overall 226 IAG airframes have been fitted with the equipment. There are two notable dead spots on the network which are in the process of being sorted out. The first is the North Sea, and EAN is putting transmitters on oil platforms and wind turbines there. The second is in the Balkans, where EAN has 10 new towers going up, to cover a fairly small dead zone there. There remain some dead zones in the Mediterranean, but they're not notable for BA routes.
May 11, 2023, 2:10 pm
#831
Join Date: May 2016
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Posts: 38
I believe there are no fixed objects out in the middle of the Bay of Biscay (such as oil platforms) on which to mount the equipment, but I am not 100% sure of that. I will bring it up and see if I can find out if there are plans to sort it out.
May 16, 2023, 1:21 am
#832
Join Date: Jul 2011
Location: York, UK
Programs: BAEC GGL, Hilton Diamond, Marriott GOLD, Accor Club Gold
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Wifi on 78-9
I was on BA165 to TLV yesterday, and furious to find the plane had no Wifi. The purser told me that none of the 78-9s have Wifi - is that really true? Beyond belief in this day and age. And bonkers set against the fact that flying down from NCL the previous evening I had the chance to purchase it.
May 16, 2023, 1:37 am
#834
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
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Posts: 13,252
I was on BA165 to TLV yesterday, and furious to find the plane had no Wifi. The purser told me that none of the 78-9s have Wifi - is that really true? Beyond belief in this day and age. And bonkers set against the fact that flying down from NCL the previous evening I had the chance to purchase it.
May 16, 2023, 1:40 am
#835
Join Date: May 2014
Posts: 7,238
Last I heard, the hardware supplier chosen for the rest of the fleet wasn't certified for the 787s; a different supplier (I want to say Panasonic, but I'm not too sure) was selected, but Boeing wasn't certified to line-fit the equipment on the 789s as they were rolling out of the factory (they eventually got the line fit certification for the 787-10s, I seem to recall).
Fitting wi-fi on the 787-9s ex-post requires a rather lengthy hangar input, including drilling through the carbon-fibre fuselage, and I'd say that this isn't BA is prioritising given the shortage of frames, shortage of people, shortage of equipment and, well, shortage in general.
If some bright mind hadn't decided to alienate the whole 747 fleet, as well as making sweeping cuts in the Engineering organisation, then perhaps we wouldn't be in this situation.
Fitting wi-fi on the 787-9s ex-post requires a rather lengthy hangar input, including drilling through the carbon-fibre fuselage, and I'd say that this isn't BA is prioritising given the shortage of frames, shortage of people, shortage of equipment and, well, shortage in general.
If some bright mind hadn't decided to alienate the whole 747 fleet, as well as making sweeping cuts in the Engineering organisation, then perhaps we wouldn't be in this situation.
May 16, 2023, 3:32 am
#836
Join Date: Jul 2012
Location: U.K.
Programs: BA Gold
Posts: 351
no it isnt, I flew to IAH last August on G-ZBKO it had wifi. Flew on G-ZBKS to LAX in Feb it didnt have wifi. Some have,some haven't as the thread eludes to ,14 do have it apparently
May 16, 2023, 4:29 am
#837
Join Date: Jul 2011
Location: York, UK
Programs: BAEC GGL, Hilton Diamond, Marriott GOLD, Accor Club Gold
Posts: 709
If 4/18 then I was unlucky. It would be near enough unthinkable to fly on any plane in the USA without it being Wi-Fi enabled. I’m so many ways BA is an embarrassment.
May 16, 2023, 4:30 am
#838
Join Date: Jul 2011
Location: York, UK
Programs: BAEC GGL, Hilton Diamond, Marriott GOLD, Accor Club Gold
Posts: 709
If 4/18 then I was unlucky. It would be near enough unthinkable to fly on any plane in the USA without it being Wi-Fi enabled. I’m so many ways BA is an embarrassment.
May 31, 2023, 5:50 am
#839
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,444
I read that Singapore Airlines are offering free wifi on all aircraft to their customers who are members. Would BA follow suit? It feels a little dated to be paying for wifi nowadays in public.
I wonder what the revenue is for BA and whether many passengers actually pay on flights?! I’d certainly welcome a free service for all but also offer a pay for faster streaming service for HD films etc.
I wonder what the revenue is for BA and whether many passengers actually pay on flights?! I’d certainly welcome a free service for all but also offer a pay for faster streaming service for HD films etc.
May 31, 2023, 8:37 am
#840
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Posts: 2,915
SQ have free wifi for First and business class passengers. Krisflyer members in PE get 3 hours free wifi, members in Economy get 2 hours free.