Jan 19, 2018, 5:19 pm
Last edit by: makin'miles
New Club World Service 2017
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
New Club World Service 2017 - catering and bedding – experiences and reactions
Sep 9, 2017, 1:48 pm
#226
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,829
Sep 9, 2017, 3:34 pm
#227
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,327
Looks like the coffee definitely needs to be 'uptweaked' (is that even a word ?) MrD said his was 'dire' - I did have a sip and it was barely coffee flavoured. The tea remains good and the only hot beverage I like to drink on a plane.
I forgot to mention that we had a snack basket pass in between lunch and afternoon tea
I forgot to mention that we had a snack basket pass in between lunch and afternoon tea
Sep 9, 2017, 4:23 pm
#228
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
I was well known for making decent coffee using nothing fancier than a billycan over the camp fire. It's all down to the quality and above all the amount of ground coffee you use more than anything else.
Sep 9, 2017, 5:20 pm
#229
Join Date: May 2009
Location: London
Programs: BAEC
Posts: 2,741
Sep 9, 2017, 5:45 pm
#230
Join Date: Sep 2013
Location: London, UK
Programs: Ronin - churn and burn
Posts: 701
This new F&B service does look like a massive improvement but I cannot fathom how BA continue to serve that diabolical brown swill in lieu of coffee.
Given the minimal cost of coffee capsules I find it insulting that these get held back for F pax only. I actually once went to the galley and asked for an espresso in CW, not realising that they didn't serve them to J pax. The FA said they only had them in F but would try and find me one. He came back to tell me that they had to reserve them for the F pax but I could have 'normal' coffee if I wanted. The first officer who happened to be in the galley at the time looked as shocked as I was to hear that a premium cabin passenger was being denied a 15p coffee capsule, whilst champagne was freely available.
I don't expect spectacular gastronomic experiences in J but I also don't expect to actively downgrade my normal daily routine either.
When travelling long haul I need sleep and I need coffee. I can get one but not the other on BA.
Until that is fixed I will actively avoid them. No amount of burrata will change that.
Given the minimal cost of coffee capsules I find it insulting that these get held back for F pax only. I actually once went to the galley and asked for an espresso in CW, not realising that they didn't serve them to J pax. The FA said they only had them in F but would try and find me one. He came back to tell me that they had to reserve them for the F pax but I could have 'normal' coffee if I wanted. The first officer who happened to be in the galley at the time looked as shocked as I was to hear that a premium cabin passenger was being denied a 15p coffee capsule, whilst champagne was freely available.
I don't expect spectacular gastronomic experiences in J but I also don't expect to actively downgrade my normal daily routine either.
When travelling long haul I need sleep and I need coffee. I can get one but not the other on BA.
Until that is fixed I will actively avoid them. No amount of burrata will change that.
Sep 9, 2017, 9:30 pm
#231
Join Date: Apr 2014
Location: Southern California
Posts: 62
Please expand to LAX route quickly
Thank you CWS for this information. It's exciting to see. Now I have a trip LAX-LHR in mid December - here's to hoping that all the new improvements might be on board by then for this route, too. ^ 
If you pass this humble wish up the ladder, feel free to tell them I said "Pretty Please!"
:-:
If you pass this humble wish up the ladder, feel free to tell them I said "Pretty Please!"
:-:
Sep 9, 2017, 9:46 pm
#232
Suspended
Join Date: Nov 2004
Location: London
Programs: BA GGL, AA 1MM LT GLD, SPG PLAT, National Exec Selc, Hilton Diamond, Hyatt Plat, Marriott Silver
Posts: 8,278
Adding espresso in J would only exacerbate timing issues. But the drip coffee quality could be increased dramatically. All the US carriers better drip coffee.
Sep 10, 2017, 3:50 am
#233
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,829
I can just about remember the Go cafetière, small plastic things,and with those there is a stewing effect, the longer you leave it, the stronger the flavour. So how this could work on BA is that like the speciality teas, there could be small packets of ground coffee in various flavours, the cabin crew would simply tip the packet into a mini cafetière and top with hot water, so not much different work-wise from those asking for peppermint tea.
Sep 10, 2017, 6:29 am
#234
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,440
Having spent my lifetime drinking coffee and then worked in the 3rd wave independent coffee world for 5 yrs, HIDDY & CWS are absolutely right. It is all about the quality of the coffee sourced, its roast profile and then how it is made.
Having said that it is possible to make better coffee with commercial branded cheap high volume stuff such as Lavazza. But the amount espresso vs water is the key.
I would love supply airlines with amazing coffee! It might even stop me from drinking all their champagne!! Anyway on thread topic...
Having said that it is possible to make better coffee with commercial branded cheap high volume stuff such as Lavazza. But the amount espresso vs water is the key.
I would love supply airlines with amazing coffee! It might even stop me from drinking all their champagne!!
Anyway on thread topic...
Sep 10, 2017, 6:33 am
#235
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,928
Sep 11, 2017, 9:10 am
#237
Join Date: Jun 2010
Location: London
Programs: Mucci Blue, BAEC Gold, Blockbuster Video card
Posts: 1,378
.
On BA113 about to push back. New champagne glasses are nice enough methinks. Will only post any pics if they're different to the excellent ones already posted on this thread. 62A is an oasis of calm as always.
Sep 11, 2017, 9:56 am
#239
Join Date: Apr 2017
Location: UK
Programs: British Airways Executive Club Silver
Posts: 87
This new F&B service does look like a massive improvement but I cannot fathom how BA continue to serve that diabolical brown swill in lieu of coffee.
Given the minimal cost of coffee capsules I find it insulting that these get held back for F pax only. I actually once went to the galley and asked for an espresso in CW, not realising that they didn't serve them to J pax. The FA said they only had them in F but would try and find me one. He came back to tell me that they had to reserve them for the F pax but I could have 'normal' coffee if I wanted. The first officer who happened to be in the galley at the time looked as shocked as I was to hear that a premium cabin passenger was being denied a 15p coffee capsule, whilst champagne was freely available.
I don't expect spectacular gastronomic experiences in J but I also don't expect to actively downgrade my normal daily routine either.
When travelling long haul I need sleep and I need coffee. I can get one but not the other on BA.
Until that is fixed I will actively avoid them. No amount of burrata will change that.
Given the minimal cost of coffee capsules I find it insulting that these get held back for F pax only. I actually once went to the galley and asked for an espresso in CW, not realising that they didn't serve them to J pax. The FA said they only had them in F but would try and find me one. He came back to tell me that they had to reserve them for the F pax but I could have 'normal' coffee if I wanted. The first officer who happened to be in the galley at the time looked as shocked as I was to hear that a premium cabin passenger was being denied a 15p coffee capsule, whilst champagne was freely available.
I don't expect spectacular gastronomic experiences in J but I also don't expect to actively downgrade my normal daily routine either.
When travelling long haul I need sleep and I need coffee. I can get one but not the other on BA.
Until that is fixed I will actively avoid them. No amount of burrata will change that.
Sep 11, 2017, 11:19 am
#240
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
