Jan 19, 2018, 5:19 pm
Last edit by: makin'miles
New Club World Service 2017
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San Josι (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montrιal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San Josι (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montrιal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
New Club World Service 2017 - catering and bedding experiences and reactions
Aug 2, 2019, 9:22 am
#1726
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Hard to tell from that Press Release whether it’s just the month of August only. Would hazard a guess that if the cost as charged by supplier is higher than the ‘normal’ version, then it will cease promptly on 31/8 (or earlier if stocks exhausted). But if cost is same (or lower), then it might well be around for a while beyond .......
Must say it’s a classy-looking bag ^
Must say it’s a classy-looking bag ^
Aug 2, 2019, 9:25 am
#1727
Join Date: Jul 2017
Programs: BA Silver
Posts: 279
I believe it is - quote from their press release
2019 is British Airways centenary year and the airline celebrates its birthday on August 25. From August 1, customers in Club World will receive a limited-edition wash bag from The White Company, while those in First can collect a special centenary amenity kit from Alice Temperley.
2019 is British Airways centenary year and the airline celebrates its birthday on August 25. From August 1, customers in Club World will receive a limited-edition wash bag from The White Company, while those in First can collect a special centenary amenity kit from Alice Temperley.
Nov 28, 2019, 3:10 pm
#1728
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,546
When the new CW service was first introduced it was very much a selection of starters and deserts and you were encouraged to have a few of each given that they were smaller. That now seems to have gone by the wayside and you only get one which is particularly noticeable with the deserts as they are tiny! Is anyone else finding this?
Last edited by Gomac; Nov 28, 2019 at 3:27 pm
Nov 28, 2019, 4:54 pm
#1731
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,930
Having never flown in the cabin, in what way has it changed? I recall you mentioning that crew were not happy with the SOP when it was first introduced, that certain aspects were thought to be undeliverable.
Nov 28, 2019, 7:32 pm
#1732
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,273
When the new CW service was first introduced it was very much a selection of starters and deserts and you were encouraged to have a few of each given that they were smaller. That now seems to have gone by the wayside and you only get one which is particularly noticeable with the deserts as they are tiny! Is anyone else finding this?
Nov 29, 2019, 2:37 am
#1733
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Cιlestes du Nord-Pas-de-Calais
Posts: 2,327
This all started so promisingly, but BA has dumbed it down so bad, the food is worse than before DO&CO were involved!
- Selection trolley - gone
- Multiple starters - gone
- More substantial salad - gone
- Choice of fresh salad dressings - gone
- More interesting / complex main courses have - simplified / cheapened
- Multiple desserts - gone
Dec 10, 2019, 10:11 am
#1736
Join Date: Sep 2012
Location: Surrey, UK
Posts: 495
This all started so promisingly, but BA has dumbed it down so bad, the food is worse than before DO&CO were involved!
- Selection trolley - gone
- Multiple starters - gone
- More substantial salad - gone
- Choice of fresh salad dressings - gone
- More interesting / complex main courses have - simplified / cheapened
- Multiple desserts - gone
Dec 10, 2019, 10:17 am
#1737
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,252
Dec 10, 2019, 10:21 am
#1738
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,107
Correct, there is still a choice of two cold starters, soup, plus salad with a choice of dressings on a day flight and you can choose two and a third if available.
3 hot main courses.
One cold dessert, one hot dessert plus cut fresh fruit and cheese, you can choose two of these.
choosethedrew maybe confusing the service with the overnight service which hasn’t been reduced and is:
A choice of a cold starter or soup with everyone getting a smaller salad with olive oil dressing.
3 hot main courses.
One cold dessert, one hot plus cheese, you can choose two of these.
3 hot main courses.
One cold dessert, one hot dessert plus cut fresh fruit and cheese, you can choose two of these.
choosethedrew maybe confusing the service with the overnight service which hasn’t been reduced and is:
A choice of a cold starter or soup with everyone getting a smaller salad with olive oil dressing.
3 hot main courses.
One cold dessert, one hot plus cheese, you can choose two of these.
Dec 10, 2019, 10:26 am
#1740
Join Date: May 2014
Posts: 7,238
Ugh, ugh, ugh and once again ugh. I know that (at least for those of us who live in Britain) we are used to have supermarkets where the confectionery and snacks aisle is twice the size of the fruit & veg department, but werent there (once) yoghurts and fruit?