Jan 19, 2018, 5:19 pm
Last edit by: makin'miles
New Club World Service 2017
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
New Club World Service 2017 - catering and bedding – experiences and reactions
Sep 4, 2017, 4:36 am
#151
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Sep 4, 2017, 5:54 am
#155
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,928
Sep 4, 2017, 6:45 am
#156
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,348
I'm still interested to know how likely you are to get your first choice of starter (and dessert) - it may just be the way it's been set up, but there looked to be a lot more of the burrata starter on that trolley than the salmon. Realistically, if you're towards the back of CW, are you likely to be left with no choice (from the 2 actual starer options, not the soup or salad) and will status no longer have any impact (beyond Mains)?
Sep 4, 2017, 7:01 am
#157
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,830
I'm still interested to know how likely you are to get your first choice of starter (and dessert) - it may just be the way it's been set up, but there looked to be a lot more of the burrata starter on that trolley than the salmon. Realistically, if you're towards the back of CW, are you likely to be left with no choice (from the 2 actual starer options, not the soup or salad) and will status no longer have any impact (beyond Mains)?
There were a fair few WTP+ upgrades (WT was full and they were rolling forward). Normally the Friday flights in CW would be full, but this is the end of the UK holiday season and a public holiday weekend in the USA so I suspect that would have dented usual loads. I've no doubt that BA loaded for a full service however.
Sep 4, 2017, 7:15 am
#158
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
Sep 4, 2017, 7:18 am
#159
Join Date: Jan 2007
Location: UK
Programs: Tufty Club (Gold), BAGA Gymnastics level 4, 440yds swimming certificate
Posts: 2,533
Sep 4, 2017, 7:21 am
#160
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
Sep 4, 2017, 7:32 am
#161
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,830
Sep 4, 2017, 11:07 am
#163
Join Date: Jan 2008
Location: New York
Programs: BAEC Silver, &c.
Posts: 446
MrTurnAround flew back to the US yesterday (a nice ex-INV fare meant I'm leaving a day later), and enjoyed the new service. He was in 64K, so generally happy, and said the new service, "was refreshing if not an eye-popping upgrade. The neatest part is that the champagne glass somehow sticks to the plastic tray on which it is served. The result is a more stable glass without being annoying."
That's high praise from him, frankly.
That's high praise from him, frankly.
Sep 4, 2017, 12:02 pm
#164
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Catering service really does look impressive, and it's a very well-constructed report from CWS ^
There's clearly a lot more style about this new presentation. Definitely a significant step-up and much more akin to a business class product.
I'm now hoping that a new seat will come soon, because for me that still counts as the number one priority. I know some folk are perfectly happy with BA's existing set-up. But the current CW config just doesn't cut it for me so I'll almost certainly hold back till that gets a full re-vamp, before being tempted away from other OW carriers with all-aisle access.
That said, good that there are finally moves in the right direction. Here's hoping that this improved catering heralds a new era in the CW onboard package, overall.
There's clearly a lot more style about this new presentation. Definitely a significant step-up and much more akin to a business class product.
I'm now hoping that a new seat will come soon, because for me that still counts as the number one priority. I know some folk are perfectly happy with BA's existing set-up. But the current CW config just doesn't cut it for me so I'll almost certainly hold back till that gets a full re-vamp, before being tempted away from other OW carriers with all-aisle access.
That said, good that there are finally moves in the right direction. Here's hoping that this improved catering heralds a new era in the CW onboard package, overall.