BA American Express 2-4-1 Voucher Discussion
Mar 5, 2018, 8:19 am
#616
Join Date: Apr 2017
Programs: BA Silver
Posts: 1,387
The point is that there is no guarantee that F seats will be made available for redemptions. If they are available then of course you can book.
Mar 5, 2018, 8:23 am
#617
Join Date: Mar 2018
Location: LON
Programs: BA GFL, OW Gold, CX/MP Diamond, SPG Plat
Posts: 258
Mar 5, 2018, 8:36 am
#618
Join Date: Mar 2018
Location: LON
Programs: BA GFL, OW Gold, CX/MP Diamond, SPG Plat
Posts: 258
Would someone able to answer the last 2 questions please?
I have this 2-4-1 voucher which I aim to use for a trip LHR-HKG between 15/04 and 02/05 2019.
I will be making my booking on the 5th of April (355 days before) to make sure I have my seats in F, but I can't chose the return since it won't be available yet. What are the options?
Additionally, is there any cost associated if I book over the phone rather than online?
I have this 2-4-1 voucher which I aim to use for a trip LHR-HKG between 15/04 and 02/05 2019.
I will be making my booking on the 5th of April (355 days before) to make sure I have my seats in F, but I can't chose the return since it won't be available yet. What are the options?
Additionally, is there any cost associated if I book over the phone rather than online?
Mar 5, 2018, 8:57 am
#619
Join Date: Nov 2017
Programs: BA, Hilton
Posts: 2,091
Would someone able to answer the last 2 questions please?
I have this 2-4-1 voucher which I aim to use for a trip LHR-HKG between 15/04 and 02/05 2019.
I will be making my booking on the 5th of April (355 days before) to make sure I have my seats in F, but I can't chose the return since it won't be available yet. What are the options?
Additionally, is there any cost associated if I book over the phone rather than online?
I have this 2-4-1 voucher which I aim to use for a trip LHR-HKG between 15/04 and 02/05 2019.
I will be making my booking on the 5th of April (355 days before) to make sure I have my seats in F, but I can't chose the return since it won't be available yet. What are the options?
Additionally, is there any cost associated if I book over the phone rather than online?
Q: Can I book my outbound flight at 355 days and call back to add the return booking?
A: Yes, but you will need to call BA. Once availability shows, you can call to add the return leg – the BA policy is to waive the £35 change fee per passenger if the return was beyond the booking window when you booked the outbound, i.e. that you booked your outbound leg when seats became available at T-355.
For example: If you booked your outbound at T-355 and called later to add the return leg the change fee would be waived. If you booked your outbound at T-50 and then booked the return for T-60 a few days later, the fee will not be waived.
Important update, posted by cbagent on 12 Feb 2018:
If adding the return sector to an existing one-way Amex 241 where the inbound dates were out of range at time of booking, it is now possible to book the flights online as a new one way Avios booking then call BA UK office when open.
Half of the Avios on this new booking will then be refunded to reflect Amex voucher use. The benefit of this is that there is no need to try calling open BA office in the early hours of the morning and the downside is the itinerary will be ticketed as two one way bookings. In addition the Avios balance must be high enough to take a debit of double the required Avios albeit for a relatively short time. May be of use for some people.
If adding the return sector to an existing one-way Amex 241 where the inbound dates were out of range at time of booking, it is now possible to book the flights online as a new one way Avios booking then call BA UK office when open.
Half of the Avios on this new booking will then be refunded to reflect Amex voucher use. The benefit of this is that there is no need to try calling open BA office in the early hours of the morning and the downside is the itinerary will be ticketed as two one way bookings. In addition the Avios balance must be high enough to take a debit of double the required Avios albeit for a relatively short time. May be of use for some people.
Mar 5, 2018, 10:18 am
#620
Join Date: Jan 2013
Location: UK
Programs: BA Gold, Hilton Diamond
Posts: 804
You will have to cancel your original booking, wait for the voucher to be back in your account and rebook online. Not sure how long it takes for the voucher to reappear. Have done this before on the phone which is quicker. You will pay the cancellation/ change fee of £35 per person outside the 24 hour post booking period.
Mar 5, 2018, 10:19 am
#621
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,968
You will have to cancel your original booking, wait for the voucher to be back in your account and rebook online. Not sure how long it takes for the voucher to reappear. Have done this before on the phone which is quicker. You will pay the cancellation/ change fee of £35 per person outside the 24 hour post booking period.
Mar 5, 2018, 10:29 am
#622
Join Date: Jan 2013
Location: UK
Programs: BA Gold, Hilton Diamond
Posts: 804
[QUOTE=IAANN;29487628]Would someone able to answer the last 2 questions please?
I have this 2-4-1 voucher which I aim to use for a trip LHR-HKG between 15/04 and 02/05 2019.
I will be making my booking on the 5th of April (355 days before) to make sure I have my seats in F, but I can't chose the return since it won't be available yet. What are the options?
You have 2 Options. Option 1 is to ring an office which is open at midnight UK time at T-355 and get them to book the return flight and add your booking reference to the outbound flights. I did this recently by ringing the US line around 2340 UK time and was quickly sorted. There is no cost involved in this apart from the cost of an international phone call and your return taxes which are low from HKG.
Second option is to book the return flight online when it appears but for full avios for 2 people which will be a new booking. You then ring the UK line next day when they open and ask them to add your new booking to your 2-4-1 outbound booking and they will then refund half your avios since you paid full avios for 2 people. This is the new way to do it and BA customer services have confirmed to me writing that is definitely working.Once again no cost involved for booking over the phone apart from the UK phone call cost unless you are a BA Gold member which has a 0800 number.
Hope that makes sense.
I have this 2-4-1 voucher which I aim to use for a trip LHR-HKG between 15/04 and 02/05 2019.
I will be making my booking on the 5th of April (355 days before) to make sure I have my seats in F, but I can't chose the return since it won't be available yet. What are the options?
You have 2 Options. Option 1 is to ring an office which is open at midnight UK time at T-355 and get them to book the return flight and add your booking reference to the outbound flights. I did this recently by ringing the US line around 2340 UK time and was quickly sorted. There is no cost involved in this apart from the cost of an international phone call and your return taxes which are low from HKG.
Second option is to book the return flight online when it appears but for full avios for 2 people which will be a new booking. You then ring the UK line next day when they open and ask them to add your new booking to your 2-4-1 outbound booking and they will then refund half your avios since you paid full avios for 2 people. This is the new way to do it and BA customer services have confirmed to me writing that is definitely working.Once again no cost involved for booking over the phone apart from the UK phone call cost unless you are a BA Gold member which has a 0800 number.
Hope that makes sense.
Mar 5, 2018, 10:33 am
#623
Join Date: Jan 2013
Location: UK
Programs: BA Gold, Hilton Diamond
Posts: 804
The agent however was able to sort it over the phone quickly for the £35 per person change fee.
Last edited by Dselvan; Mar 5, 2018 at 10:43 am
Mar 5, 2018, 11:44 am
#624
Join Date: Oct 2017
Location: UK/TZ
Programs: QRPC Plat; Marriott Plat; Hilton Gold
Posts: 353
I just wanted to repost the questions I asked earlier as it went unanswered:
.. If i hit the threshold of the 10k due to a purchase i made of around 5k and then get the voucher but a couple weeks later had to refund the item purchased what happens to the voucher? I don't want to end up in some sort of trouble due to a refund that I made after triggering the voucher so just wanted to find out if I should tell Amex and be proactive?
.. If i hit the threshold of the 10k due to a purchase i made of around 5k and then get the voucher but a couple weeks later had to refund the item purchased what happens to the voucher? I don't want to end up in some sort of trouble due to a refund that I made after triggering the voucher so just wanted to find out if I should tell Amex and be proactive?
Mar 5, 2018, 11:50 am
#625
Join Date: Apr 2017
Programs: BA Silver
Posts: 1,387
I just wanted to repost the questions I asked earlier as it went unanswered:
.. If i hit the threshold of the 10k due to a purchase i made of around 5k and then get the voucher but a couple weeks later had to refund the item purchased what happens to the voucher? I don't want to end up in some sort of trouble due to a refund that I made after triggering the voucher so just wanted to find out if I should tell Amex and be proactive?
.. If i hit the threshold of the 10k due to a purchase i made of around 5k and then get the voucher but a couple weeks later had to refund the item purchased what happens to the voucher? I don't want to end up in some sort of trouble due to a refund that I made after triggering the voucher so just wanted to find out if I should tell Amex and be proactive?
Mar 9, 2018, 6:06 am
#626
Join Date: Feb 2018
Posts: 31
Hi all,
I was wondering if I cancel my BAPP card ( I already have the voucher) would I be able to book a redemption using my partners AMEX?
Thanks!
I was wondering if I cancel my BAPP card ( I already have the voucher) would I be able to book a redemption using my partners AMEX?
Thanks!
Mar 10, 2018, 4:38 am
#627
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
Mar 10, 2018, 4:59 am
#628
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
Mar 15, 2018, 5:24 am
#630
Join Date: Jul 2015
Location: Scotland
Posts: 377
Just a question with regards the taxes that are charged using the BA Companion Voucher, should these be the same as a identical cash minus the fare charges ?