BA American Express 2-4-1 Voucher Discussion
Mar 15, 2020, 3:47 am
#2101
Join Date: Jun 2007
Location: London UK
Programs: BA Gold, Amex BA Premium Plus
Posts: 536
It was the Argentine government who suspended all flights into the country from the most affected areas, including the whole of Europe.
Today's is last flight, for at least 30 days.
As far as I know, Brazilian government hasn't taken a similar move, so your flight to Rio should be operating, but as you know, the situation can change rapidly.
Today's is last flight, for at least 30 days.
As far as I know, Brazilian government hasn't taken a similar move, so your flight to Rio should be operating, but as you know, the situation can change rapidly.
Mar 15, 2020, 8:05 am
#2102
Join Date: Apr 2017
Programs: BA Silver
Posts: 1,387
I have a 2-4-1 redemption to LAS next month which looks like it wont be going ahead.
Looked at changing the dates to end of the year, could see lots of availability but website threw up error saying the new dates were more than 365 days out from original dates (obviously the case as booked at t-355).
Any way around this on the phone or will i need to cancel, wait for the avios and voucher (expires dec 20) to be returned and then rebook?
Looked at changing the dates to end of the year, could see lots of availability but website threw up error saying the new dates were more than 365 days out from original dates (obviously the case as booked at t-355).
Any way around this on the phone or will i need to cancel, wait for the avios and voucher (expires dec 20) to be returned and then rebook?
Mar 15, 2020, 8:10 am
#2103
Join Date: May 2010
Location: London
Programs: BA Gold, AF/KL Gold, Marriott Gold
Posts: 830
Are the avios and Amex voucher refunded automatically or someone has to manually process it?
I had a booking LHR-EZE for April, which I cancelled yesterday since all flights to Argentina are suspended from next Monday. However, I was hoping to be able to rebook for September ( I couldn't simply change the dates because the original booking was made 10 months ago, therefore beyond the 1 year validity). There's a bit of availability for September (plenty of it only until August), but I haven't received the Avios and voucher back. I have enough Avios to rebook without waiting for the Avios refund, but I need at least the voucher.
Since it's impossible to contact BAEC over the phone, I'm afraid I'm going to lose the current availability for September.
I had a booking LHR-EZE for April, which I cancelled yesterday since all flights to Argentina are suspended from next Monday. However, I was hoping to be able to rebook for September ( I couldn't simply change the dates because the original booking was made 10 months ago, therefore beyond the 1 year validity). There's a bit of availability for September (plenty of it only until August), but I haven't received the Avios and voucher back. I have enough Avios to rebook without waiting for the Avios refund, but I need at least the voucher.
Since it's impossible to contact BAEC over the phone, I'm afraid I'm going to lose the current availability for September.
Mar 15, 2020, 9:05 am
#2104
Join Date: Jun 2007
Location: London UK
Programs: BA Gold, Amex BA Premium Plus
Posts: 536
Mar 15, 2020, 9:16 am
#2105
Suspended
Join Date: Dec 2019
Posts: 629
try calling later in evening on us number after about 10pm was only about 170 calls in queue at that time last night compared to a few thousand at moment
Mar 15, 2020, 2:28 pm
#2106
Join Date: May 2019
Programs: BA
Posts: 137
Has anyone tried getting the eVoucher instead of cancelling their booking? If so what did you get in terms of voucher value?
Supposed to be going to MCO on the 6th used 2-4-1, assuming flight will be cancelled but wondered if I go for the change eVoucher option before the flight is cancelled I might be able to use that eVoucher to book something else later this year and not need Redemption availability
Supposed to be going to MCO on the 6th used 2-4-1, assuming flight will be cancelled but wondered if I go for the change eVoucher option before the flight is cancelled I might be able to use that eVoucher to book something else later this year and not need Redemption availability
Mar 15, 2020, 3:08 pm
#2107
Suspended
Join Date: Dec 2019
Posts: 629
Has anyone tried getting the eVoucher instead of cancelling their booking? If so what did you get in terms of voucher value?
Supposed to be going to MCO on the 6th used 2-4-1, assuming flight will be cancelled but wondered if I go for the change eVoucher option before the flight is cancelled I might be able to use that eVoucher to book something else later this year and not need Redemption availability
Supposed to be going to MCO on the 6th used 2-4-1, assuming flight will be cancelled but wondered if I go for the change eVoucher option before the flight is cancelled I might be able to use that eVoucher to book something else later this year and not need Redemption availability
Mar 15, 2020, 3:54 pm
#2111
Suspended
Join Date: Dec 2019
Posts: 629
no. Personally with Avios booking my personal advice would be to wait as if BA cancel flight you then get better options in terms you can rebook and don't need Avios availability or take the refund.
Mar 16, 2020, 1:53 am
#2112
Join Date: Jan 2011
Programs: BA Gold
Posts: 28
I've gone back and checked - the vouchers are still valid through the summer. No idea why they didn't get redeposited - but it's a bit of a pain as I don't know what the least painful way to get someone to take a look at it is given we were trying to book flights for later in the year. Is there an email address that might be usable here as I don't need a response immediately - but would be nice to get one with a week or so.
Mar 16, 2020, 10:42 am
#2113
Join Date: Jan 2005
Programs: Aegean Airlines Silver, British Airways Gold, Virgin Atlantic Silver
Posts: 1,740
Hello (I know this is urgent in the scheme of things happening around the world at the moment)
I have the outbound of a 2-4-1 booked early 20121 and have been waiiting for the rerutn leg to be released -355 days. Seats have now become available and now I need to add them to my outboound. How can I do this without calling, any suggestions please?
I have the outbound of a 2-4-1 booked early 20121 and have been waiiting for the rerutn leg to be released -355 days. Seats have now become available and now I need to add them to my outboound. How can I do this without calling, any suggestions please?
Mar 16, 2020, 10:44 am
#2114
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,968
Hello (I know this is urgent in the scheme of things happening around the world at the moment)
I have the outbound of a 2-4-1 booked early 20121 and have been waiiting for the rerutn leg to be released -355 days. Seats have now become available and now I need to add them to my outboound. How can I do this without calling, any suggestions please?
I have the outbound of a 2-4-1 booked early 20121 and have been waiiting for the rerutn leg to be released -355 days. Seats have now become available and now I need to add them to my outboound. How can I do this without calling, any suggestions please?
Mar 16, 2020, 12:26 pm
#2115
Join Date: Jan 2007
Programs: BA SILVER
Posts: 49
The long standing option of cancelling a flight and seeking a refund of money,voucher and Avios now appears to be taken away by BA
Only offer seems to be an e voucher but I have one already for a flight I now cannot take in April
Looks like I cannot get my £1350 back
Only offer seems to be an e voucher but I have one already for a flight I now cannot take in April
Looks like I cannot get my £1350 back