Jan 11, 2017, 7:42 am
Last edit by: KARFA
This thread focuses on experiences and reactions for the implementation of buy on board for shorthaul, mainly led by impressions taken from flying on board British Airways' shorthaul services.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
If you have an opinion about the concept of Buy on Board, the right thread is:
Buy on board: Implemented on BA short haul - opinions on the concept
Photos of current BoB menu (September 2018) post #125 in information thread
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
If you have an opinion about the concept of Buy on Board, the right thread is:
Buy on board: Implemented on BA short haul - opinions on the concept
Photos of current BoB menu (September 2018) post #125 in information thread
Buy on board: Experiences and reactions from BA's shorthaul economy service
Jun 23, 2017, 7:58 am
#1816
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,928
Jun 23, 2017, 8:07 am
#1817
Join Date: Jan 2017
Programs: HH - Gold, BA - Blue
Posts: 188
Well, firstly, if they try to because of it through time taken, they might find out how long it actually is a merchant has to claim the funds. Secondly, disputing a charge is really not much bother, 10 minutes (if that) on the phone to the card company, then they do all the work.
Jun 23, 2017, 8:13 am
#1818
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,977
"I advise you not to dispute this, as even though I don't know how long they have to claim it, why bother, it's unnecessary hassle"
Well, firstly, if they try to because of it through time taken, they might find out how long it actually is a merchant has to claim the funds. Secondly, disputing a charge is really not much bother, 10 minutes (if that) on the phone to the card company, then they do all the work.
Well, firstly, if they try to because of it through time taken, they might find out how long it actually is a merchant has to claim the funds. Secondly, disputing a charge is really not much bother, 10 minutes (if that) on the phone to the card company, then they do all the work.
Jun 23, 2017, 8:58 am
#1819
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,992
But why on earth would you want to dispute a charge for a cup of coffee and a sandwich that you know you had, regardless of how long it takes for the charge to appear on your account?
Jun 23, 2017, 11:19 am
#1820
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,928
Quite, it appears we live in a world where people want to scheme, where people try to get as much as they can for nothing not caring who they scam in the process.
Jun 23, 2017, 11:45 am
#1821
Join Date: Aug 2015
Location: London
Programs: BA Silver, VIPorter, Miles+Bonus Blue
Posts: 27
My main concern is that, by processing the transaction three to four months later, it actually makes it harder to know intuitively if the transaction is genuine or fraudulent. One of the best things about using Amex is that the app immediately sends a notification when transactions are made using the card; when this notification popped up today, my immediate thought was that it must have been a fraudulent transaction as I hadn't purchased anything from BA for so long.
It's also likely that some cards will expire or be lost / stolen in the interim period.
As for trying to get out of paying for something that I purchased, this is definitely not the case. However, I honestly can't remember what I purchased on board on either leg of this trip; I doubt that this is unusual for a long weekend in Prague!
Cheers
Jimmy
Jun 23, 2017, 12:06 pm
#1822
Join Date: Nov 2009
Location: BOS
Programs: BA Silver, Mucci
Posts: 5,289
I hope it's clear that this isn't my intention...
My main concern is that, by processing the transaction three to four months later, it actually makes it harder to know intuitively if the transaction is genuine or fraudulent. One of the best things about using Amex is that the app immediately sends a notification when transactions are made using the card; when this notification popped up today, my immediate thought was that it must have been a fraudulent transaction as I hadn't purchased anything from BA for so long.
It's also likely that some cards will expire or be lost / stolen in the interim period.
As for trying to get out of paying for something that I purchased, this is definitely not the case. However, I honestly can't remember what I purchased on board on either leg of this trip; I doubt that this is unusual for a long weekend in Prague!
Cheers
Jimmy
My main concern is that, by processing the transaction three to four months later, it actually makes it harder to know intuitively if the transaction is genuine or fraudulent. One of the best things about using Amex is that the app immediately sends a notification when transactions are made using the card; when this notification popped up today, my immediate thought was that it must have been a fraudulent transaction as I hadn't purchased anything from BA for so long.
It's also likely that some cards will expire or be lost / stolen in the interim period.
As for trying to get out of paying for something that I purchased, this is definitely not the case. However, I honestly can't remember what I purchased on board on either leg of this trip; I doubt that this is unusual for a long weekend in Prague!
Cheers
Jimmy
Purchases posting soon after the event makes it much easier to keep track of purchases, especially when are receipts are difficult to obtain, or unobtainable. I really don't want to start keeping copious notes of when, and how much, I paid for every cup of tea or percy pig.
Jun 23, 2017, 12:28 pm
#1823
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,928
My comments were not aimed at anyone in particular, Jimmy and certainly not in your direction. It was a general comment about one particular unsavoury aspect of modern society. I occasionally see it in my professional life too, more often than I'd like.
Jun 23, 2017, 12:47 pm
#1825
Join Date: Jun 2013
Location: UK
Programs: BA Exec Club, Flying Blue
Posts: 641
First BoB flight
Well, I did my first flight in Eurotraveller with BoB today . Frankfurt to Heathrow early afternoon.
I think about 1 in 12 people took up any BoB (i.e. one person in every two rows).
Mostly cups of tea, although how that might have tasted when they were made with hot water from an old service teapot, I couldn't say.
The passengers on the plane looked bored and tired, the cabin crew looked the same.
I won't pay through the nose for things that BA used to include in the ticket price so didn't partake.
It was a tedious hour which no-one seemed to enjoy in the slightest. I certainly didn't and I'm now convinced that BA has nothing to offer me in this market sector that other airlines can't do better or more cheaply.
Given all the hype - thought I'd add my sixpence worth ...
Oh - and I still think the current seats are horribly uncomfortable.
I think about 1 in 12 people took up any BoB (i.e. one person in every two rows).
Mostly cups of tea, although how that might have tasted when they were made with hot water from an old service teapot, I couldn't say.
The passengers on the plane looked bored and tired, the cabin crew looked the same.
I won't pay through the nose for things that BA used to include in the ticket price so didn't partake.
It was a tedious hour which no-one seemed to enjoy in the slightest. I certainly didn't and I'm now convinced that BA has nothing to offer me in this market sector that other airlines can't do better or more cheaply.
Given all the hype - thought I'd add my sixpence worth ...
Oh - and I still think the current seats are horribly uncomfortable.
Last edited by camdentown; Jun 23, 2017 at 12:50 pm Reason: added seating comment
Jun 23, 2017, 12:56 pm
#1826
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
I hope it's clear that this isn't my intention...
My main concern is that, by processing the transaction three to four months later, it actually makes it harder to know intuitively if the transaction is genuine or fraudulent. One of the best things about using Amex is that the app immediately sends a notification when transactions are made using the card; when this notification popped up today, my immediate thought was that it must have been a fraudulent transaction as I hadn't purchased anything from BA for so long.
It's also likely that some cards will expire or be lost / stolen in the interim period.
As for trying to get out of paying for something that I purchased, this is definitely not the case. However, I honestly can't remember what I purchased on board on either leg of this trip; I doubt that this is unusual for a long weekend in Prague!
Cheers
Jimmy
My main concern is that, by processing the transaction three to four months later, it actually makes it harder to know intuitively if the transaction is genuine or fraudulent. One of the best things about using Amex is that the app immediately sends a notification when transactions are made using the card; when this notification popped up today, my immediate thought was that it must have been a fraudulent transaction as I hadn't purchased anything from BA for so long.
It's also likely that some cards will expire or be lost / stolen in the interim period.
As for trying to get out of paying for something that I purchased, this is definitely not the case. However, I honestly can't remember what I purchased on board on either leg of this trip; I doubt that this is unusual for a long weekend in Prague!
Cheers
Jimmy
Not saying make it a dispute, just saying you could put in a complaint if you wished.
But if BA stops taking Amex I will be very unhappy with you
Jul 2, 2017, 4:17 pm
#1827
Join Date: May 2015
Location: Glasgow
Programs: British Airways Silver, Hilton Diamond, Accor Platinum, AMEX plat
Posts: 251
Just to let you all know: I was on a SH flight tonight and heard the cabin crew and a passenger talking when he was buying some BOB things. They had a new salad (like the harissa chicken one) that looked like feta and what looked like a variety of green beans and pulses. The passenger said he didn't see that in the menu, and the cabin crew said it's because there's new menus for July but they just haven't been loaded yet. No idea what else might change on the menus though.
Jul 2, 2017, 4:32 pm
#1828
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
Just to let you all know: I was on a SH flight tonight and heard the cabin crew and a passenger talking when he was buying some BOB things. They had a new salad (like the harissa chicken one) that looked like feta and what looked like a variety of green beans and pulses. The passenger said he didn't see that in the menu, and the cabin crew said it's because there's new menus for July but they just haven't been loaded yet. No idea what else might change on the menus though.
https://www.britishairways.com/en-gb...|||||L2|||||||
I don't recall seeing the 'Posh Club Sandwich' on the menu before!
Jul 2, 2017, 5:06 pm
#1829
Join Date: May 2015
Location: Glasgow
Programs: British Airways Silver, Hilton Diamond, Accor Platinum, AMEX plat
Posts: 251
Just checked the BA site, I think some things have changed?
https://www.britishairways.com/en-gb...|||||L2|||||||
I don't recall seeing the 'Posh Club Sandwich' on the menu before!
https://www.britishairways.com/en-gb...|||||L2|||||||
I don't recall seeing the 'Posh Club Sandwich' on the menu before!
Appears to be a new gin too: Sipsmith London Dry Gin. Finally, something other than the disgusting Bombay Sapphire!
Jul 3, 2017, 12:12 am
#1830
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 1,382
I suspect the super wholefood salad is what was loaded on my flight today. And I may be imagining things, but have the crisps gone up by 10p? I always thought they were £1 exactly.
Appears to be a new gin too: Sipsmith London Dry Gin. Finally, something other than the disgusting Bombay Sapphire!
Appears to be a new gin too: Sipsmith London Dry Gin. Finally, something other than the disgusting Bombay Sapphire!