Jan 11, 2017, 7:42 am
Last edit by: KARFA
This thread focuses on experiences and reactions for the implementation of buy on board for shorthaul, mainly led by impressions taken from flying on board British Airways' shorthaul services.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
If you have an opinion about the concept of Buy on Board, the right thread is:
Buy on board: Implemented on BA short haul - opinions on the concept
Photos of current BoB menu (September 2018) post #125 in information thread
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
If you have an opinion about the concept of Buy on Board, the right thread is:
Buy on board: Implemented on BA short haul - opinions on the concept
Photos of current BoB menu (September 2018) post #125 in information thread
Buy on board: Experiences and reactions from BA's shorthaul economy service
Jun 20, 2017, 10:48 am
#1801
Suspended
Join Date: Mar 2013
Location: Pasadena, CA
Programs: BAEC Gold, Hyatt Plat, Amex Plat.
Posts: 651
My S/H flights are feeders into L/H so I have taken to ordering a cup of tea paying with Avios. For the last 3 segments of tea orders with Avios, I have get to be charged. Prior to this payment drought, the avios were withdrawn from account almost as soon as we landed and disembarked......
I am gonna keep ordering the tea until I get charged.......
I am gonna keep ordering the tea until I get charged.......
Jun 20, 2017, 1:37 pm
#1803
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 1,382
Or, may I suggest another way of looking at your experience:
Just back from CDG-LHR mid-afternoon flight. Very peaceful with no unnecessary announcements.
Swift service - 10 minutes maximum
Despite being outside normal mealtimes a few people were served quickly and efficiently.
Passengers were relaxed enough to sleep and keep to themselves, as were the cabin crew.
Uneventful and efficient flight, got me to my destination safely and on time.
Just back from CDG-LHR mid-afternoon flight. Very peaceful with no unnecessary announcements.
Swift service - 10 minutes maximum
Despite being outside normal mealtimes a few people were served quickly and efficiently.
Passengers were relaxed enough to sleep and keep to themselves, as were the cabin crew.
Uneventful and efficient flight, got me to my destination safely and on time.
Jun 20, 2017, 2:04 pm
#1805
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,912
They might even see me back on shorthaul.
Jun 20, 2017, 3:12 pm
#1806
Join Date: May 2010
Location: UK
Posts: 5,380
what you describe is what I have experienced on a CDG-AMS and CDG-MPL with AF lately. Service was swift. A drink and crisps or sandwich for everyone (got a G&T). Everyone was served. FAs were great and fun. Cabin was clean. The atmosphere was great and relaxed. What you need after a long day of work. AF 1 - BA 0.
Jun 23, 2017, 2:33 am
#1807
Join Date: Aug 2015
Location: London
Programs: BA Silver, VIPorter, Miles+Bonus Blue
Posts: 27
I just had a BA highlife transaction come through on my credit card - when I haven't flown BA for at least three months.
When I called Amex (as I suspected this may be a fraudulent transaction) they said that it was likely an inflight purchase and it is standard for these transactions to take up to four months to go through.
Having claimed a refund from BA in the past I guess I shouldn't be surprised that they are so inefficient, but I would have thought that they would be a bit more active in collecting revenue. How am I supposed to know three or four months later if the transaction is genuine or not?
When I called Amex (as I suspected this may be a fraudulent transaction) they said that it was likely an inflight purchase and it is standard for these transactions to take up to four months to go through.
Having claimed a refund from BA in the past I guess I shouldn't be surprised that they are so inefficient, but I would have thought that they would be a bit more active in collecting revenue. How am I supposed to know three or four months later if the transaction is genuine or not?
Jun 23, 2017, 3:36 am
#1809
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
Jun 23, 2017, 3:40 am
#1810
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,982
Jun 23, 2017, 3:45 am
#1811
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,928
Jun 23, 2017, 3:45 am
#1812
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
Jun 23, 2017, 3:48 am
#1813
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,982
Please stop giving incorrect advice if you don't actually know the answer.
Jun 23, 2017, 7:52 am
#1814
Join Date: Jan 2017
Programs: HH - Gold, BA - Blue
Posts: 188
Actually, there could be, depending on the CC T&C's there could be a time limit on the amount of time they can take to claim, with debit cards it's 6 months.
Jun 23, 2017, 7:57 am
#1815
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,982
We are specifically talking about Amex here. Is there a time limit and if so, is it less than 4 months? If no to either then as I advised talk of disputing is a waste of time.