Silver/Golds can no longer select Exit Rows in advance?
Feb 12, 2016, 4:17 am
#301
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,915
She is being incredibly helpful investigating this issue for me as a GGL when she had been told it only applied to Bronze and Silvers.
We are fortunate to have a BA Rep on the board. Let's not shoot the messenger, please.
Feb 12, 2016, 4:19 am
#302
Join Date: Nov 2011
Location: London
Programs: BA Gold
Posts: 4,029
Although, and this is pure speculation on my part, given IAG's drive to lowest cost, I would imagine BA wouldn't be investing in a fully isolated, sandboxed dev, QA and UAT environments until a proverbial straw breaks a camels back
Feb 12, 2016, 4:27 am
#303
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,618
Oh I agree, not the whole team. Or even the head of QA/UAT for a one off issue. If that were the case, nobody would keep a job for long!
Feb 12, 2016, 4:34 am
#304
Join Date: Jan 2014
Location: LCY
Programs: Mucci des Ancients Matelots
Posts: 769
To be fair to Louise, she can only provide info she is given.
She is being incredibly helpful investigating this issue for me as a GGL when she had been told it only applied to Bronze and Silvers.
We are fortunate to have a BA Rep on the board. Let's not shoot the messenger, please.
She is being incredibly helpful investigating this issue for me as a GGL when she had been told it only applied to Bronze and Silvers.
We are fortunate to have a BA Rep on the board. Let's not shoot the messenger, please.
If you're reading this Louise, I really appreciate your presence here and thank you for your help.
Feb 12, 2016, 4:43 am
#305
Join Date: Oct 2006
Location: Brighton, UK
Programs: BA Gold, IC Ambassador, HH Gold, SPG Gold, Fairmont Platinum
Posts: 3,166
[QUOTE=DYKWIA;26172469]You obviously don't work in IT. /QUOTE]
Actually I have been the most senior board level manager for IT at a number of very large organisations.
They happen to be well run as their performance demonstrates.
I can't speak for what goes on at poorly managed outfits.
Let's get a sense of perspective - this is a minor glitch, not wholesale lack of system availability.
Actually I have been the most senior board level manager for IT at a number of very large organisations.
They happen to be well run as their performance demonstrates.
I can't speak for what goes on at poorly managed outfits.
Let's get a sense of perspective - this is a minor glitch, not wholesale lack of system availability.
Feb 12, 2016, 5:05 am
#306
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,618
Feb 12, 2016, 5:18 am
#307
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
Feb 12, 2016, 5:22 am
#308
Join Date: Aug 2014
Posts: 995
or have a grasp of basic IT. To compare Apple ITunes ( a product which runs on hundreds of millions of PCs and MACS under varying operating system revisions and different hardware platforms with a single central BA system running on controlled and specialised hardware is laughable
Feb 12, 2016, 6:17 am
#310
Join Date: Jan 2007
Posts: 4,709
Feb 12, 2016, 6:30 am
#311
Join Date: Feb 2012
Location: London, UK
Programs: BA Executive Club Blue
Posts: 969
While I don't think the whole IT team should be sacked let's be fair here....this isn't exactly the first poorly implemented bit of IT work from BA so this isn't just about this glitch.
As far as this glitch goes, per Traveling For Miles, BA have sent out info to travel agents explaining that exit seats will be priced separately (no info on actual pricing) and are holding their hands up to issues caused by the IT work being implemented.
As far as this glitch goes, per Traveling For Miles, BA have sent out info to travel agents explaining that exit seats will be priced separately (no info on actual pricing) and are holding their hands up to issues caused by the IT work being implemented.
Feb 12, 2016, 7:51 am
#315
Join Date: Feb 2012
Programs: BA LifetimeGold GGL/CCR
Posts: 1,140
To be fair to Louise, she can only provide info she is given.
She is being incredibly helpful investigating this issue for me as a GGL when she had been told it only applied to Bronze and Silvers.
We are fortunate to have a BA Rep on the board. Let's not shoot the messenger, please.
She is being incredibly helpful investigating this issue for me as a GGL when she had been told it only applied to Bronze and Silvers.
We are fortunate to have a BA Rep on the board. Let's not shoot the messenger, please.
In your post you mention that Louise told that it only applies to Bronze and Silvers. You hereby illustrate the mis-communication yourself. It looks now that there is no change in policy for Bronze and Silvers. You have mis-understood the BA representative, not her fault I guess but not incredibly helpful either as you put it.
I am just trying to be objective here. But if you are satisfied with the communication that's good for you though.