Jan 3, 2015, 5:46 am
Last edit by: Maluku_Flyer
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
May 2, 2016, 3:18 am
#1441
Join Date: Aug 2010
Location: Geneva/Sydney
Programs: Mucci; BA, LT GGL; QF, platinum; Marriott LT Titanium; Hilton Diamond
Posts: 926
Having significant problems now. Got to selecting seats LHR-CPH-LHR 30 min ago then it fell apart. Have been trying since but cannot get beyond "Please wait, updating inbound flights".
May 2, 2016, 3:24 am
#1442
Join Date: Dec 2010
Location: London
Programs: BA Lifetime Gold(twice), Hilton Diamond
Posts: 679
Me too, at 10.20. Nothing happens, same message.
May 2, 2016, 3:26 am
#1443
Join Date: Jan 2007
Posts: 4,709
Yes, seems to be down again.
Error from Chrome:
Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.ea9645f.1462181203.1f93533
Error from Safari:
Safari can't open the page "https://ba.com" because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes and then try again.
Error from Chrome:
Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.ea9645f.1462181203.1f93533
Error from Safari:
Safari can't open the page "https://ba.com" because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes and then try again.
May 2, 2016, 3:29 am
#1444
Join Date: Jun 2014
Location: Leeds, UK
Programs: Mucci, BAEC GGL/CCR, Hilton Diamond, IHG Diamond Ambassador, Stena Gold
Posts: 1,094
Can't log in to the app either..
May 2, 2016, 3:30 am
#1445
Join Date: Sep 2012
Location: Balham - Gateway to The South
Programs: BA Bronze
Posts: 2,020
Website down on Safari, won't even load on Chrome.
This is the message from Safari:
Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.41bc3bc3.1462181298.d1dc1a2
Edit: Have tried again on Chrome, message telling me no internet connection even though other websites load perfectly .
Very frustrating. Have waited and tried again, still up the creek.
Now WORKING again on Safari, BA.com must not like working on a bank holiday !
This is the message from Safari:
Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.41bc3bc3.1462181298.d1dc1a2
Edit: Have tried again on Chrome, message telling me no internet connection even though other websites load perfectly .
Very frustrating. Have waited and tried again, still up the creek.
Now WORKING again on Safari, BA.com must not like working on a bank holiday !
May 2, 2016, 3:35 am
#1446
Company Representative
Join Date: Jun 2015
Posts: 462
Ba.com
Hi all....apologies for the current service on Ba.com. Our engineers are working on restoring performance as soon as possible.
Simon
Simon
May 2, 2016, 3:40 am
#1447
Join Date: Sep 2012
Location: Balham - Gateway to The South
Programs: BA Bronze
Posts: 2,020
Thank you Simon
May 2, 2016, 4:04 am
#1448
Join Date: Aug 2010
Location: Geneva/Sydney
Programs: Mucci; BA, LT GGL; QF, platinum; Marriott LT Titanium; Hilton Diamond
Posts: 926
Working now, thanks, Simon
May 2, 2016, 5:11 am
#1449
Join Date: Jun 2009
Location: London N8
Programs: BA (LTG), Miles&More (whatever the lowest level is), Oyster card (zones 1-2)
Posts: 891
....and down again....
May 2, 2016, 5:13 am
#1450
Join Date: Apr 2013
Location: CBG
Posts: 307
I am getting Internal Server Error when trying to submit payment details on the last stage of an Avios booking.
Extremely frustrating!
Extremely frustrating!
May 2, 2016, 6:44 am
#1451
Join Date: Jul 2014
Location: Edi
Posts: 2,203
It's been down for about an hour for me.
May 2, 2016, 6:58 am
#1452
Join Date: Nov 2003
Location: Scotland
Programs: BA silver
Posts: 1,850
Is there actually another website which has as many problems as this one? It must lose BA some flights.
Giving up on a booking for now as it seems to start for a minute and then go back to Internal error
Giving up on a booking for now as it seems to start for a minute and then go back to Internal error
May 2, 2016, 7:57 am
#1453
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,701
Before they seriously improved IT (there is an article about that somewhere, can try to find it for those interested), SK website was at best a pain, at worst a misery. Sometimes 18 months ago the entire website was down for a complete week. Nowadays it is way more robust.
May 2, 2016, 3:04 pm
#1454
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,930
The API problems appears not to have gone away:
http://www.flyertalk.com/forum/briti...lub-again.html
http://www.flyertalk.com/forum/briti...lub-again.html
May 3, 2016, 10:12 am
#1455
Join Date: Dec 2013
Programs: QRPC Platinum, KFEG
Posts: 999
Currently unable to find any reward availability.
Error
Sorry, there's a problem with our systems. Please try again, and if it still doesn't work, you might want to try again later.
Error
Sorry, there's a problem with our systems. Please try again, and if it still doesn't work, you might want to try again later.