New Mumbai International Terminal (15 Jan 14): Change to lounge
#121
Join Date: May 2007
Location: UK
Posts: 1,896
Hi all, I took a look at the new lounge last night. On the regular terminal level is a dedicated First Class passengers lounge and for Biz/Status lounge there is a lift/elevator down one floor. There are two bars, one food section serving some pasta/India curry type dish/Poppadoms/grilled chicken/sandwiches. Hot food served but also looked as though you could serve yourself. I didn't sample any as after 9 days and two weddings I was well and truly stuffed! There is what looks like an internet station at one end and at the other a 'living wall' with some massage chairs, not the electric ones but the ones where you sit in and place your head in and someone will physically massage you. Hope that makes sense. There are also 4 or 5 shower cubicles that end. I was told they weren't in use yet but still had a shower anyway after a lounge worker said yes. all in all, seems perfectly nice although I struggled to find two seats together. Access is granted at check in with an invitation card. Sorry it's not the best description but it was 1am after a hectic week so was not at my most observant.
#123
Join Date: Mar 2011
Location: London
Programs: BA Silver, I'm back!
Posts: 657
#125
Join Date: Apr 2013
Programs: BA Exec Club; Gold
Posts: 189
The lounge is excellent and really well furnished. The F invite allowed you access to the whole downstairs area which is the large Business Premium section to the left and the small private dining area to the right which is exclusively for First passengers.
The upstairs lounge was in use for J pax, and from what I could make out - not many people made it into the Premium J section so this meant the whole downstairs felt like an F lounge in reality.
The booze was good with Veuve Cliquot available for F pax, I believe the J choice was an Indian Chandon. The food was nice also, although I wasn't that hungry so only had the Tandoori Chicken Burger, which was very tasty. A word of warning is that the food service here is quite a bit slower than the CCR, so do allow sufficient (I'd say double CCR) time if you plan to dine here.
As I said before, the fit and finish was incredible and I do hope it is maintained as well as it has been built - never a guarantee in India! I was more impressed with this lounge than the CCR to be honest, I can't comment on the J section though as I stayed downstairs.
The only annoying aspect though was that as there were 3 of us there was no 'comfy' seats for us in the F only section - here the comfy seats were on their own or in twos.
#126
Join Date: Oct 2008
Location: SFO, SJC
Programs: UA, AA, AS, Marriott Platinum Elite, Hilton Diamond
Posts: 707
So from all the descriptions, it looks like there is a Business section, a "Premium" section, and a First section. Does anyone know what the difference is between the Business and Premium areas? Is one only for ticketed Business passengers and the other for status? Do OW Emeralds traveling in Y get access to First?
Also, there seems to be conflicting reports on what level each is on. Most reports I've read said the First and Premium section is on Level 4, while Business is on Level 3. But Milnio87's description seems to be reversed.
Thanks.
Also, there seems to be conflicting reports on what level each is on. Most reports I've read said the First and Premium section is on Level 4, while Business is on Level 3. But Milnio87's description seems to be reversed.
Thanks.
#127
Join Date: Apr 2013
Programs: BA Exec Club; Gold
Posts: 189
So from all the descriptions, it looks like there is a Business section, a "Premium" section, and a First section. Does anyone know what the difference is between the Business and Premium areas? Is one only for ticketed Business passengers and the other for status? Do OW Emeralds traveling in Y get access to First?
Also, there seems to be conflicting reports on what level each is on. Most reports I've read said the First and Premium section is on Level 4, while Business is on Level 3. But Milnio87's description seems to be reversed.
Thanks.
Also, there seems to be conflicting reports on what level each is on. Most reports I've read said the First and Premium section is on Level 4, while Business is on Level 3. But Milnio87's description seems to be reversed.
Thanks.
I don't know about the rules from the Premium vs. J section but the premium section was pretty much empty. On boarding I noticed the only other people in the premium lounge area were also travelling F...
I appreciate that is anecdotal but makes me think a Gold travelling Y would be downstairs.
#128
Join Date: May 2007
Location: UK
Posts: 1,896
Sitting in the F section now having a quick snack before my (non BA ) flight.
It appears the Premium section is for Gold card holders etc but apparently varies by airline.
The F section itself is pretty small and only seems to comprise a very nice full service restaurant area, together with some comfortable chairs overlooking the apron. You get full access also to the premium area and its buffet though and that is what features in the publicity photos.
The menu and wine list are very good, but the service still needs some polishing. When I asked the question "what wines do you have?" The answer was "red or white". Suffice to say though on prompting they offer the wine list and they do have some decent wines.
Unfortunately neither my first choice of wine (Cloudy Bay) nor my first choice of food (dim sum) were available. Disappointing so early in the life of the menu and lounge.
Managed to make some good second choices though: Penfolds Shiraz Bin 2 and a chicken black bean stir fry. Both these were very good.
Generally, the food and wine look to be of a high standard and I'd say better than the CCR.
They suggested the Reisling was a good alternative to Cloudy Bay, but not for me it isn't. There's no other Sauvignon Blanc on the list in the absence of the Cloudy Bay.
It appears the Premium section is for Gold card holders etc but apparently varies by airline.
The F section itself is pretty small and only seems to comprise a very nice full service restaurant area, together with some comfortable chairs overlooking the apron. You get full access also to the premium area and its buffet though and that is what features in the publicity photos.
The menu and wine list are very good, but the service still needs some polishing. When I asked the question "what wines do you have?" The answer was "red or white". Suffice to say though on prompting they offer the wine list and they do have some decent wines.
Unfortunately neither my first choice of wine (Cloudy Bay) nor my first choice of food (dim sum) were available. Disappointing so early in the life of the menu and lounge.
Managed to make some good second choices though: Penfolds Shiraz Bin 2 and a chicken black bean stir fry. Both these were very good.
Generally, the food and wine look to be of a high standard and I'd say better than the CCR.
They suggested the Reisling was a good alternative to Cloudy Bay, but not for me it isn't. There's no other Sauvignon Blanc on the list in the absence of the Cloudy Bay.
Last edited by Corpt; Dec 27, 2014 at 8:10 am
#129
Suspended
Join Date: Jul 2011
Location: Florida
Programs: AA 2 MM, AA Platinum, Hyatt Discoverist
Posts: 62
I was in the Premium Lounge on Dec 23rd flying J Class on Qatar Airways. It appears that EY, EH and QR provide Premium Lounge (rather than Business Lounge ) access to their Business Class passengers. The only other passengers in the Premium Lounge at that time 3am were EY and EK, in addition to QR.
#130
Join Date: Dec 2006
Location: WC1
Programs: BAEC Gold, SK *G, Hertz President's Circle
Posts: 660
When checking in for BA198 today in J, I was given a golden lounge invitation to the first section. I'm assuming this is a Gold perk.
The menu in the first lounge is far better than in the CCR, and everything is through a very proactive waiter service. As there are very few other flights departing during the day, it's very peaceful and quiet.
The menu in the first lounge is far better than in the CCR, and everything is through a very proactive waiter service. As there are very few other flights departing during the day, it's very peaceful and quiet.
#131
Join Date: Apr 2015
Location: Chessington World of Adventures
Programs: BA SILVER!! (After 7 years of trying...)
Posts: 205
Travelling in WT+ today, and got an invite to the lounge based on my BA Silver status - it was a silver pass so I assumed it would only allow me into the downstairs J lounge...
So imagine my surprise when I got directed to stay on the same floor, and am now in what I thought was the F lounge! Seems smaller than the downstairs lounge (which I thought was the J lounge.)
Confusing much?
So imagine my surprise when I got directed to stay on the same floor, and am now in what I thought was the F lounge! Seems smaller than the downstairs lounge (which I thought was the J lounge.)
Confusing much?
#132
Join Date: Jan 2015
Location: Bangkok / London
Programs: BA Silver, AmEx Platinum, AVIS Presidents Club, Marriott Titanium Elite
Posts: 1,107
Travelling in WT+ today, and got an invite to the lounge based on my BA Silver status - it was a silver pass so I assumed it would only allow me into the downstairs J lounge...
So imagine my surprise when I got directed to stay on the same floor, and am now in what I thought was the F lounge! Seems smaller than the downstairs lounge (which I thought was the J lounge.)
Confusing much?
So imagine my surprise when I got directed to stay on the same floor, and am now in what I thought was the F lounge! Seems smaller than the downstairs lounge (which I thought was the J lounge.)
Confusing much?
#133
Join Date: Nov 2009
Location: PARADISE
Programs: LOTS
Posts: 133
Travelling in WT+ today, and got an invite to the lounge based on my BA Silver status - it was a silver pass so I assumed it would only allow me into the downstairs J lounge...
So imagine my surprise when I got directed to stay on the same floor, and am now in what I thought was the F lounge! Seems smaller than the downstairs lounge (which I thought was the J lounge.)
Confusing much?
So imagine my surprise when I got directed to stay on the same floor, and am now in what I thought was the F lounge! Seems smaller than the downstairs lounge (which I thought was the J lounge.)
Confusing much?
#134
Join Date: Aug 2004
Programs: Meh
Posts: 2,598
#135
Join Date: Apr 2015
Location: Chessington World of Adventures
Programs: BA SILVER!! (After 7 years of trying...)
Posts: 205
I wonder if sometimes, when they know it's not going to be so busy, they don't bother opening the downstairs bit and just use the upstairs (same floor you come in on) for everyone, cordoning off the special area for F passengers?
I've definitely now been in two different lounges there, one on the same floor as the entrance and one down a floor on the lift (back in July), and neither time was I travelling F or a Gold Card holder...
I've definitely now been in two different lounges there, one on the same floor as the entrance and one down a floor on the lift (back in July), and neither time was I travelling F or a Gold Card holder...